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User Registered / Appears Authorized -> Clicking 'Calendars' Hangs HS3

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  • User Registered / Appears Authorized -> Clicking 'Calendars' Hangs HS3

    Blade,

    I've got 3.0.45.0 loaded. I have followed the Auth token stuff in the PDF to a T. Below is my startup log entries related to BLGData.

    When I click into Users and hit the 'Calendars' link under my user, it just hangs. I have also done the Reset Authorization to make sure things are set. What can I do to give you more info so we can troubleshoot?

    Code:
     
    May-09 9:46:47 AM BLGData start BLGData plug-in has been initialized
    May-09 9:46:47 AM BLGData start No notifications have been assigned to BLGData!
    May-09 9:46:47 AM BLGData start Users have been loaded.
    May-09 9:46:47 AM BLGData start Handlers have been loaded.
    May-09 9:46:47 AM BLGData start Loaded configuration successfully
    May-09 9:46:47 AM BLGData start BLGData Debug Logging is Enabled!
    May-09 9:46:47 AM BLGData start BLGData version is: 3.0.45.0
    May-09 9:46:47 AM BLGData start Initializing BLGData...

  • #2
    I just found the BLGData-Detailed.txt file. I can happily send the unredacted version to you privately if need be.


    Code:
    05/09/2019 10:18:49:371 AM : v - **************** Debug Logging ENABLED at 5/9/2019 10:18:49 AM ****************
    05/09/2019 10:18:49:371 AM : v - **************** Debug Log size limit --> 10000 MB
    05/09/2019 10:18:49:371 AM : v - InitIO started
    05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: isLinux --> False
    05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: supportForumUrl --> http://forums.homeseer.com/forumdisplay.php?f=1146
    05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: pluginVersion --> 3.0.45.0
    05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: debugLevel --> true
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: helpFolder --> /BLHelp/
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: dateFormat --> MM/dd/yyyy
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnCalendarPage --> true
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnContactsPage --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnTasksPage --> true
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnVoicePage --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnGooglePlusPage --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: contactsPerPage --> 25
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: emailMethod --> HomeSeer
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includeDateTimePrefixForChartFiles --> true
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: chartHeight --> 500
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: chartWidth --> 900
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: gaugeHeight --> 120
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: gaugeWidth --> 400
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackAudio --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackCallerId --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackConfigChange --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackLog --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackSpeakerConnect --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackString --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackValue --> false
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder() started
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder(): fullHelpFolder --> C:\Program Files (x86)\HomeSeer HS3\html\Help\BLGData
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder(): folder DOES NOT exist, no action!
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder() finished
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: pluginDataFolder --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: pluginDataDirectory --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData
    05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: homeseerScriptsPath --> C:\Program Files (x86)\HomeSeer HS3\Scripts\
    05/09/2019 10:18:49:403 AM : v3.0.45.0 - InitIO: C:\Program Files (x86)\HomeSeer HS3\html\BLGData already exists!
    05/09/2019 10:18:49:403 AM : v3.0.45.0 - InitIO: C:\Program Files (x86)\HomeSeer HS3\html\BLGData\Charts already exists!
    05/09/2019 10:18:49:403 AM : v3.0.45.0 - InitIO: pluginChartDirectory --> C:\Program Files (x86)\HomeSeer HS3\html\BLGData\Charts
    05/09/2019 10:18:49:403 AM : v3.0.45.0 - Build_User_Dictionary() started
    05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary() started
    05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary(): user dictionary count --> 1
    05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary(): User #1 -->
    User:
    -----
       Key: -removed for security-
       Name: -removed for security-
       GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
       EmailAddress: -removed for security-
       EnableCalendar: True
       EnableContacts: False
       EnableTasks: False
       EnableVoice: False
       Calendar Count: 0
       Contact Count: 0
       Contact Group Count: 0
       ProcessedEvents: 0
       ProcessedEventOffsets: 0
       ProcessedReminders: 0
    
    05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary() finished
    05/09/2019 10:18:49:450 AM : v3.0.45.0 - Build_User_Dictionary() finished
    05/09/2019 10:18:49:450 AM : v3.0.45.0 - Build_Handler_Dictionary() started
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary() started
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary(): handler dictionary count --> 1
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary(): Handler #1 -->
    Handler:
    --------
       Key: -removed for security-
       Name: -removed for security-
       Command: HS[ControlDevice~East Ceiling Lights (Z)~Off]
       AfterCommand:
       TriggerString: [[EVENT]]
       TriggerIsRegularExpression: False
       OffsetBefore: 0
       OffsetAfter: 0
       AfterUsesEndTime: False
       Enabled: True
       CalendarIds:
       ExecuteCommandsAtStartTime: True
       RestrictOffsetConflicts: False
    
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary() finished
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Build_Handler_Dictionary() finished
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Build_Notification_Dictionary() started
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Notification_Dictionary() started
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Notification_Dictionary(): notification dictionary count --> 0
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Notification_Dictionary() finished
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Build_Notification_Dictionary() finished
    05/09/2019 10:18:49:465 AM : v3.0.45.0 - Activate_Homeseer_Started_Thread() started
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Activate_Homeseer_Started_Thread() finished
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Activate_Device_Received_Processing_Thread() started
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Homeseer_Started_Check() started
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Is_Homeseer_Started() started
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Activate_Device_Received_Processing_Thread() finished
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Is_Homeseer_Started(): homeseerStarted --> True
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Is_Homeseer_Started() finished
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Homeseer_Started_Check(): HomeSeer is now started!!!!
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - InitIO finished
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Users() started
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Users(): allUsers.length --> 1
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Users() finished
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User() started
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User(): userKey --> -removed for security-
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User(): filePath --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData\processedEvents.txt
    05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User() finished
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User() started
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User(): userKey --> -removed for security-
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User(): filePath --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData\processedEventOffsets.txt
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User() finished
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Get_All_Calendars() started
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Get_All_Calendars(): aUser.ToString -->
    User:
    -----
       Key: -removed for security-
       Name: -removed for security-
       GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
       EmailAddress: -removed for security-
       EnableCalendar: True
       EnableContacts: False
       EnableTasks: False
       EnableVoice: False
       Calendar Count: 0
       Contact Count: 0
       Contact Group Count: 0
       ProcessedEvents: 0
       ProcessedEventOffsets: 0
       ProcessedReminders: 0
    
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Calendar_Service_Login() started
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Calendar_Service_Login(): aUser.ToString -->
    User:
    -----
       Key: -removed for security-
       Name: -removed for security-
       GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
       EmailAddress: -removed for security-
       EnableCalendar: True
       EnableContacts: False
       EnableTasks: False
       EnableVoice: False
       Calendar Count: 0
       Contact Count: 0
       Contact Group Count: 0
       ProcessedEvents: 0
       ProcessedEventOffsets: 0
       ProcessedReminders: 0
    
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() started
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux(): isLinux --> False
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() finished
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Calendar_Service_Login(): Linux --> False
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() started
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux(): isLinux --> False
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() finished
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - AuthFunctions.OAuth_Login() started
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - AuthFunctions.OAuth_Login(): aUser.ToString -->
    User:
    -----
       Key: -removed for security-
       Name: -removed for security-
       GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
       EmailAddress: -removed for security-
       EnableCalendar: True
       EnableContacts: False
       EnableTasks: False
       EnableVoice: False
       Calendar Count: 0
       Contact Count: 0
       Contact Group Count: 0
       ProcessedEvents: 0
       ProcessedEventOffsets: 0
       ProcessedReminders: 0
    
    05/09/2019 10:18:49:497 AM : v3.0.45.0 - AuthFunctions.OAuth_Login(): Linux --> False
    05/09/2019 10:18:49:512 AM : v3.0.45.0 - AuthFunctions.Create_Google_Auth_File() started
    05/09/2019 10:18:49:512 AM : v3.0.45.0 - AuthFunctions.Create_Google_Auth_File(): aUser.ToString -->
    User:
    -----
       Key: -removed for security-
       Name: -removed for security-
       GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
       EmailAddress: -removed for security-
       EnableCalendar: True
       EnableContacts: False
       EnableTasks: False
       EnableVoice: False
       Calendar Count: 0
       Contact Count: 0
       Contact Group Count: 0
       ProcessedEvents: 0
       ProcessedEventOffsets: 0
       ProcessedReminders: 0

    Comment


    • #3
      Anything?

      Comment


      • #4
        It would probably be best to open a ticket on Blade's site. The directions on how to do this are in his signature.
        Originally posted by rprade
        There is no rhyme or reason to the anarchy a defective Z-Wave device can cause

        Comment


        • #5
          On my Windows system, I noticed that a browser window opened on my HS system in which I needed to authorize BLGData to access Google the first time I accessed it. Once I saved that, then the calendar in my browser that I was accessing BLGData from, displayed properly.
          HS 3.0.0.532: 1963 Devices 1141 Events
          Z-Wave 3.0.1.261: 122 Nodes on one Z-Net

          Comment


          • #6
            Yes try what Al said - if you do not see a window then attach the full debug log zipped and I will see if there is anything obvious
            Cheers,
            Bob
            Web site | Help Desk | Feature Requests | Message Board

            Comment


            • #7
              I got it working!!! However, every time I restart HS3 and/or the plug, it pops a browser and again asks to authenticate the app. Something I may be missing?

              Comment

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