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    #1

    User Registered / Appears Authorized -> Clicking 'Calendars' Hangs HS3

    Blade,

    I've got 3.0.45.0 loaded. I have followed the Auth token stuff in the PDF to a T. Below is my startup log entries related to BLGData.

    When I click into Users and hit the 'Calendars' link under my user, it just hangs. I have also done the Reset Authorization to make sure things are set. What can I do to give you more info so we can troubleshoot?

    Code:
     [TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime0, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri0, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType0, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry0, colspan: 8, align: left"][COLOR=#000000]BLGData plug-in has been initialized [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime1, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri1, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType1, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry1, colspan: 8, align: left"][COLOR=#000000]No notifications have been assigned to BLGData! [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime0, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri0, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType0, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry0, colspan: 8, align: left"][COLOR=#000000]Users have been loaded. [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime1, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri1, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType1, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry1, colspan: 8, align: left"][COLOR=#000000]Handlers have been loaded. [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime0, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri0, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType0, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry0, colspan: 8, align: left"][COLOR=#000000]Loaded configuration successfully [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime1, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri1, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType1, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry1, colspan: 8, align: left"][COLOR=#000000]BLGData Debug Logging is Enabled! [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime0, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri0, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType0, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry0, colspan: 8, align: left"][COLOR=#000000]BLGData version is: 3.0.45.0 [/COLOR][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, cellspacing: 0"]
[TR]
[TD="class: LogDateLong LogDateTime1, colspan: 1, align: left"][COLOR=#000000]May-09 9:46:47 AM [/COLOR][/TD]
 			[TD="class: LogPri1, colspan: 1, align: left"][COLOR=#000000]  [/COLOR][/TD]
 			[TD="class: LogType1, colspan: 3, align: left"][COLOR=#000000]BLGData start [/COLOR][/TD]
 			[TD="class: LogEntry1, colspan: 8, align: left"][COLOR=#000000]Initializing BLGData... [/COLOR][/TD]
 		[/TR]
[/TABLE]
    Tags: None
    #2
    I just found the BLGData-Detailed.txt file. I can happily send the unredacted version to you privately if need be.


    Code:
    05/09/2019 10:18:49:371 AM : v - **************** Debug Logging ENABLED at 5/9/2019 10:18:49 AM ****************
05/09/2019 10:18:49:371 AM : v - **************** Debug Log size limit --> 10000 MB
05/09/2019 10:18:49:371 AM : v - InitIO started
05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: isLinux --> False
05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: supportForumUrl --> http://forums.homeseer.com/forumdisplay.php?f=1146
05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: pluginVersion --> 3.0.45.0
05/09/2019 10:18:49:371 AM : v3.0.45.0 - InitIO: debugLevel --> true
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: helpFolder --> /BLHelp/
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: dateFormat --> MM/dd/yyyy
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnCalendarPage --> true
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnContactsPage --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnTasksPage --> true
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnVoicePage --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includePluginMenuOnGooglePlusPage --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: contactsPerPage --> 25
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: emailMethod --> HomeSeer
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: includeDateTimePrefixForChartFiles --> true
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: chartHeight --> 500
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: chartWidth --> 900
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: gaugeHeight --> 120
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: gaugeWidth --> 400
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackAudio --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackCallerId --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackConfigChange --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackLog --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackSpeakerConnect --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackString --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: enableCallbackValue --> false
05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder() started
05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder(): fullHelpFolder --> C:\Program Files (x86)\HomeSeer HS3\html\Help\BLGData
05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder(): folder DOES NOT exist, no action!
05/09/2019 10:18:49:387 AM : v3.0.45.0 - Cleanup_Old_Help_Folder() finished
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: pluginDataFolder --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: pluginDataDirectory --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData
05/09/2019 10:18:49:387 AM : v3.0.45.0 - InitIO: homeseerScriptsPath --> C:\Program Files (x86)\HomeSeer HS3\Scripts\
05/09/2019 10:18:49:403 AM : v3.0.45.0 - InitIO: C:\Program Files (x86)\HomeSeer HS3\html\BLGData already exists!
05/09/2019 10:18:49:403 AM : v3.0.45.0 - InitIO: C:\Program Files (x86)\HomeSeer HS3\html\BLGData\Charts already exists!
05/09/2019 10:18:49:403 AM : v3.0.45.0 - InitIO: pluginChartDirectory --> C:\Program Files (x86)\HomeSeer HS3\html\BLGData\Charts
05/09/2019 10:18:49:403 AM : v3.0.45.0 - Build_User_Dictionary() started
05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary() started
05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary(): user dictionary count --> 1
05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary(): User #1 -->
User:
-----
   Key: [I]-removed for security-[/I]
   Name: [I]-removed for security-[/I]
   GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
   EmailAddress: [I]-removed for security-[/I]
   EnableCalendar: True
   EnableContacts: False
   EnableTasks: False
   EnableVoice: False
   Calendar Count: 0
   Contact Count: 0
   Contact Group Count: 0
   ProcessedEvents: 0
   ProcessedEventOffsets: 0
   ProcessedReminders: 0

05/09/2019 10:18:49:450 AM : v3.0.45.0 - Log_User_Dictionary() finished
05/09/2019 10:18:49:450 AM : v3.0.45.0 - Build_User_Dictionary() finished
05/09/2019 10:18:49:450 AM : v3.0.45.0 - Build_Handler_Dictionary() started
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary() started
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary(): handler dictionary count --> 1
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary(): Handler #1 -->
Handler:
--------
   Key: [I]-removed for security-[/I]
   Name:[I] -removed for security-[/I]
   Command: HS[ControlDevice~East Ceiling Lights (Z)~Off]
   AfterCommand:
   TriggerString: [[EVENT]]
   TriggerIsRegularExpression: False
   OffsetBefore: 0
   OffsetAfter: 0
   AfterUsesEndTime: False
   Enabled: True
   CalendarIds:
   ExecuteCommandsAtStartTime: True
   RestrictOffsetConflicts: False

05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Handler_Dictionary() finished
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Build_Handler_Dictionary() finished
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Build_Notification_Dictionary() started
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Notification_Dictionary() started
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Notification_Dictionary(): notification dictionary count --> 0
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Log_Notification_Dictionary() finished
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Build_Notification_Dictionary() finished
05/09/2019 10:18:49:465 AM : v3.0.45.0 - Activate_Homeseer_Started_Thread() started
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Activate_Homeseer_Started_Thread() finished
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Activate_Device_Received_Processing_Thread() started
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Homeseer_Started_Check() started
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Is_Homeseer_Started() started
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Activate_Device_Received_Processing_Thread() finished
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Is_Homeseer_Started(): homeseerStarted --> True
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Is_Homeseer_Started() finished
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Homeseer_Started_Check(): HomeSeer is now started!!!!
05/09/2019 10:18:49:481 AM : v3.0.45.0 - InitIO finished
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Users() started
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Users(): allUsers.length --> 1
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Users() finished
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User() started
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User(): userKey --> [I]-removed for security-[/I]
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User(): filePath --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData\processedEvents.txt
05/09/2019 10:18:49:481 AM : v3.0.45.0 - Load_Processed_Events_For_User() finished
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User() started
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User(): userKey --> [I]-removed for security-[/I]
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User(): filePath --> C:\Program Files (x86)\HomeSeer HS3\Data\BLGData\processedEventOffsets.txt
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Load_Processed_Event_Offsets_For_User() finished
05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Get_All_Calendars() started
05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Get_All_Calendars(): aUser.ToString -->
User:
-----
   Key: [I]-removed for security-[/I]
   Name: [I]-removed for security-[/I]
   GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
   EmailAddress: [I]-removed for security-[/I]
   EnableCalendar: True
   EnableContacts: False
   EnableTasks: False
   EnableVoice: False
   Calendar Count: 0
   Contact Count: 0
   Contact Group Count: 0
   ProcessedEvents: 0
   ProcessedEventOffsets: 0
   ProcessedReminders: 0

05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Calendar_Service_Login() started
05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Calendar_Service_Login(): aUser.ToString -->
User:
-----
   Key: [I]-removed for security-[/I]
   Name: [I]-removed for security-[/I]
   GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
   EmailAddress: [I]-removed for security-[/I]
   EnableCalendar: True
   EnableContacts: False
   EnableTasks: False
   EnableVoice: False
   Calendar Count: 0
   Contact Count: 0
   Contact Group Count: 0
   ProcessedEvents: 0
   ProcessedEventOffsets: 0
   ProcessedReminders: 0

05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() started
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux(): isLinux --> False
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() finished
05/09/2019 10:18:49:497 AM : v3.0.45.0 - CalendarFunctions.Calendar_Service_Login(): Linux --> False
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() started
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux(): isLinux --> False
05/09/2019 10:18:49:497 AM : v3.0.45.0 - Linux() finished
05/09/2019 10:18:49:497 AM : v3.0.45.0 - AuthFunctions.OAuth_Login() started
05/09/2019 10:18:49:497 AM : v3.0.45.0 - AuthFunctions.OAuth_Login(): aUser.ToString -->
User:
-----
   Key: [I]-removed for security-[/I]
   Name: [I]-removed for security-[/I]
   GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
   EmailAddress: [I]-removed for security-[/I]
   EnableCalendar: True
   EnableContacts: False
   EnableTasks: False
   EnableVoice: False
   Calendar Count: 0
   Contact Count: 0
   Contact Group Count: 0
   ProcessedEvents: 0
   ProcessedEventOffsets: 0
   ProcessedReminders: 0

05/09/2019 10:18:49:497 AM : v3.0.45.0 - AuthFunctions.OAuth_Login(): Linux --> False
05/09/2019 10:18:49:512 AM : v3.0.45.0 - AuthFunctions.Create_Google_Auth_File() started
05/09/2019 10:18:49:512 AM : v3.0.45.0 - AuthFunctions.Create_Google_Auth_File(): aUser.ToString -->
User:
-----
   Key: [I]-removed for security-[/I]
   Name: [I]-removed for security-[/I]
   GoogleApiAccessTokenExpiryDate: 5/9/2019 9:18:49 AM
   EmailAddress: [I]-removed for security-[/I]
   EnableCalendar: True
   EnableContacts: False
   EnableTasks: False
   EnableVoice: False
   Calendar Count: 0
   Contact Count: 0
   Contact Group Count: 0
   ProcessedEvents: 0
   ProcessedEventOffsets: 0
   ProcessedReminders: 0

    Comment

      #3
      Anything?

      Comment

        #4
        It would probably be best to open a ticket on Blade's site. The directions on how to do this are in his signature.
        Originally posted by rprade
        There is no rhyme or reason to the anarchy a defective Z-Wave device can cause

        Comment

          #5
          On my Windows system, I noticed that a browser window opened on my HS system in which I needed to authorize BLGData to access Google the first time I accessed it. Once I saved that, then the calendar in my browser that I was accessing BLGData from, displayed properly.
          HS 4.2.8.0: 2134 Devices 1252 Events
          Z-Wave 3.0.10.0: 133 Nodes on one Z-Net

          Comment

            #6
            Yes try what Al said - if you do not see a window then attach the full debug log zipped and I will see if there is anything obvious
            Cheers,
            Bob
            Web site | Help Desk | Feature Requests | Message Board

            Comment

              #7
              I got it working!!! However, every time I restart HS3 and/or the plug, it pops a browser and again asks to authenticate the app. Something I may be missing?

              Comment

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