Plugin hangs at hs shutdown

[Guest]

Here's a picture. it is not every time.. but when it's happen Homeseer does not shutdown... and have to wait the 5 minutes time out.


Linux user here.

It was happening on hs3 , and it is happening on hs4 too.

[shill]

I'd be interested to see the log from that time, please see Having problems? Follow these steps first.

[Guest]

Hi shill it is hard to get a trace of this in the log, the logs prune itself at every reboot.

[shill]

After the shutdown finishes you'll need to grab the file directly from the logs directory rather than use the download button.

[Guest]

most of the time I restart the pc entirely. Will try to do this in two steps next time..