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    Fresh installed does not update

    Hi juste did a frech install of the plugin(paid version) and its not updating. I tried everything. Its been one day and i got noting. To battery life etc.

    My account is good password etc.

    What should i try ?

    Thx

    Envoyé de mon Pixel 2 XL en utilisant Tapatalk


    #2
    Originally posted by francrouge View Post
    Hi juste did a frech install of the plugin(paid version) and its not updating. I tried everything. Its been one day and i got noting. To battery life etc.

    My account is good password etc.

    What should i try ?

    Thx

    Envoyé de mon Pixel 2 XL en utilisant Tapatalk
    i'm getting
    Life360 Warning Devices Not Updated. Will try again.

    in logs

    Comment


      #3
      What version of HS3? Windows Or Linux? If Linux what version of Mono?

      Comment


        #4
        Originally posted by Simplex Technology View Post
        What version of HS3? Windows Or Linux? If Linux what version of Mono?
        Current Date/Time: 2019-03-17 17:54:40
        HomeSeer Version: HS3 Pro Edition 3.0.0.500
        Operating System: Microsoft Windows 10 Professionnel - Work Station
        System Uptime: 0 Days 2 Hours 27 Minutes 24 Seconds
        IP Address: 192.168.1.116
        Number of Devices: 217
        Number of Events: 29
        Available Threads: 400
        HSTouch Enabled: True
        Event Threads: 0
        Event Trigger Eval Queue: 0
        Event Trigger Priority Eval Queue: 0
        Device Exec Queue: 0
        HSTouch Event Queue: 0
        Email Send Queue: 0
        Anti Virus Installed: Windows Defender
        In Virtual Machine: No MFG:
        Enabled Plug-Ins
        2.0.59.0: BLBackup
        2.0.43.0: BLLAN
        1.3.7.0: Device History
        3.0.0.18: EnvCan
        3.0.0.40: EnvisaLink
        1.2.2.1: Life360
        3.0.0.52: MediaController
        0.0.0.45: Pushover 3P
        1.0.0.7: Restart
        3.1.0.28: Sonos
        3.0.4.6: Tasker Plugin
        3.0.1.252: Z-Wave

        Comment


          #5
          Do you have duplicate devices by chance? On a previous HS3 before .500 duplicates were created and would prevent updating. If you have duplicates stop the plugin and delete either delete the duplicates or delete all devices and then start the plugin and reconnect to Life360.

          Can you enable debug mode as well?

          Comment


            #6
            Originally posted by Simplex Technology View Post
            Do you have duplicate devices by chance? On a previous HS3 before .500 duplicates were created and would prevent updating. If you have duplicates stop the plugin and delete either delete the duplicates or delete all devices and then start the plugin and reconnect to Life360.

            Can you enable debug mode as well?
            debug mode is enable is had double devices that i deleted. I will try to delete all and try again

            Comment


              #7
              Originally posted by Simplex Technology View Post
              Do you have duplicate devices by chance? On a previous HS3 before .500 duplicates were created and would prevent updating. If you have duplicates stop the plugin and delete either delete the duplicates or delete all devices and then start the plugin and reconnect to Life360.

              Can you enable debug mode as well?
              Root and location are givin me information but nothing else

              mars-17 18:31:01 Life360 Debug Updated Francis Location: 1
              mars-17 18:31:01 Life360 Debug Updated Francis Location: 1
              mars-17 18:31:01 Life360 Debug Updated Francis Root Online
              mars-17 18:31:00 Life360 Debug Updated Francis Root Online
              mars-17 18:31:00 Life360 Debug Root Devices Found. Continuing
              mars-17 18:31:00 Life360 Debug Entering Try for Update of Devices
              mars-17 18:31:00 Life360 Debug Root Devices Found. Continuing
              mars-17 18:31:00 Life360 Debug Entering Try for Update of Devices
              mars-17 18:31:00 Life360 Debug Connecting to Life360...
              mars-17 18:31:00 Life360 Debug Connecting to Life360...
              mars-17 18:30:41 Life360 Debug Connecting to Life360...
              mars-17 18:30:41 Life360 Debug Button: Update Places Pressed
              mars-17 18:30:01 Life360 Debug Francis Devices Updated...
              mars-17 18:30:00 Life360 Debug Updated Francis Root Online
              mars-17 18:30:00 Life360 Debug Root Devices Found. Continuing
              mars-17 18:30:00 Life360 Debug Entering Try for Update of Devices
              mars-17 18:30:00 Life360 Debug Connecting to Life360...
              mars-17 18:29:41 Life360 Debug Connecting to Life360...
              mars-17 18:29:41 Life360 Debug Button: Create Devices Pressed
              mars-17 18:29:01 Life360 Debug Entering Try for Update of Devices
              mars-17 18:29:01 Life360 Debug Writing Configuration File
              mars-17 18:29:01 Life360 Debug Configuration Directory Exists: Config/Life360
              mars-17 18:29:01 Life360 Debug Life360 Places Configuration File Exists. Replacing.: Config/Life360/life360places.conf
              mars-17 18:29:01 Life360 Debug Updating Configuration File

              Comment


                #8
                Originally posted by francrouge View Post

                Root and location are givin me information but nothing else

                mars-17 18:31:01 Life360 Debug Updated Francis Location: 1
                mars-17 18:31:01 Life360 Debug Updated Francis Location: 1
                mars-17 18:31:01 Life360 Debug Updated Francis Root Online
                mars-17 18:31:00 Life360 Debug Updated Francis Root Online
                mars-17 18:31:00 Life360 Debug Root Devices Found. Continuing
                mars-17 18:31:00 Life360 Debug Entering Try for Update of Devices
                mars-17 18:31:00 Life360 Debug Root Devices Found. Continuing
                mars-17 18:31:00 Life360 Debug Entering Try for Update of Devices
                mars-17 18:31:00 Life360 Debug Connecting to Life360...
                mars-17 18:31:00 Life360 Debug Connecting to Life360...
                mars-17 18:30:41 Life360 Debug Connecting to Life360...
                mars-17 18:30:41 Life360 Debug Button: Update Places Pressed
                mars-17 18:30:01 Life360 Debug Francis Devices Updated...
                mars-17 18:30:00 Life360 Debug Updated Francis Root Online
                mars-17 18:30:00 Life360 Debug Root Devices Found. Continuing
                mars-17 18:30:00 Life360 Debug Entering Try for Update of Devices
                mars-17 18:30:00 Life360 Debug Connecting to Life360...
                mars-17 18:29:41 Life360 Debug Connecting to Life360...
                mars-17 18:29:41 Life360 Debug Button: Create Devices Pressed
                mars-17 18:29:01 Life360 Debug Entering Try for Update of Devices
                mars-17 18:29:01 Life360 Debug Writing Configuration File
                mars-17 18:29:01 Life360 Debug Configuration Directory Exists: Config/Life360
                mars-17 18:29:01 Life360 Debug Life360 Places Configuration File Exists. Replacing.: Config/Life360/life360places.conf
                mars-17 18:29:01 Life360 Debug Updating Configuration File
                Warning logs:
                mars-17 18:37:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:36:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:35:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:34:00 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:33:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:32:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:31:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:31:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:28:03 Life360 Warning Devices Not Updated. Will try again.
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                mars-17 18:26:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:25:01 Life360 Warning Devices Not Updated. Will try again.
                mars-17 18:24:02 Life360 Warning Devices Not Updated. Will try again.
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                mars-17 17:21:02 Life360 Warning Devices Not Updated. Will try again.
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                mars-17 16:07:01 Life360 Warning Devices Not Updated. Will try again.
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                mars-17 15:59:00 Life360 Warning Devices Not Updated. Will try again.
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                mars-17 15:47:00 Life360 Warning Devices Not Updated. Will try again.
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                Comment


                  #9
                  Can you post a screenshot of your devices? When you recreated did it double them again? This is a odd bug that has cropped up on recent releases of HS3 that I can't figure out completely.

                  A previous problem that I've seen is where there are double devices BUT one of them is updating.

                  Looking at the log more closely it also looks like there may be doing multiple attempts for the device? This is very odd.

                  Comment


                    #10
                    Originally posted by Simplex Technology View Post
                    Can you post a screenshot of your devices? When you recreated did it double them again? This is a odd bug that has cropped up on recent releases of HS3 that I can't figure out completely.

                    A previous problem that I've seen is where there are double devices BUT one of them is updating.

                    Looking at the log more closely it also looks like there may be doing multiple attempts for the device? This is very odd.

                    Comment


                      #11
                      Yeah it's the duplicate thing. Delete the duplicates and wait for the update cycle. See if you still get the errors or if it updates correctly.

                      Comment


                        #12
                        Originally posted by Simplex Technology View Post
                        Yeah it's the duplicate thing. Delete the duplicates and wait for the update cycle. See if you still get the errors or if it updates correctly.
                        seem to work Don't know why but thx !

                        Comment


                          #13
                          Originally posted by francrouge View Post

                          seem to work Don't know why but thx !

                          Comment


                            #14
                            Glad it's working. I have some ideas on what the cause of the problem is. However it will take a full re-write to fix it. Something I need to attend address soon.

                            Comment

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