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L360 beta (first time user) Error on install

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  • denix
    replied
    Got the same issue. It looks like all the images and their Attributions.txt are in the status_images.zip file, but the installer expects them to be extracted.
    So, all you need to do is extract C:\Program Files (x86)\HomeSeer HS4\Updates3\Life360BETA 3.0.0.326\status_images.zip into C:\Program Files (x86)\HomeSeer HS4\Updates3\Life360BETA 3.0.0.326\ folder and the installer will work.

    Leave a comment:


  • skhs
    replied
    I have the same error in HS4 and can't install the beta version. The 1.x version (non-beta) installs fine. I'm running linux... here's my errors in the log:
    Code:
    [SIZE=16px][COLOR=#212529][FONT=Roboto][B]Time[/B][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][B]From[/B][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][B]Type[/B][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][B]Message[/B][/FONT][/COLOR][/SIZE]
    
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]Error[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]Installation of package Life360 failed. Try disabling the plugin first, then re-try the update.[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]Error[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#FF0000]Package file not found: /opt/HomeSeer/Updates3/Life360BETA 3.0.0.326/Attributions.txt[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/html/images/life360/Attributions.txt[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]Warning[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]File exists, not overwriting: \opt\HomeSeer\Config\life360-places.json[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]Warning[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#D58000]File exists, not overwriting: \opt\HomeSeer\Config\life360-members.json[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/bin/life360/RestSharp.xml[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/bin/life360/RestSharp.dll[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/bin/life360/Newtonsoft.Json.xml[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/bin/life360/Newtonsoft.Json.dll[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/HSPI_Life360.exe.config[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Copying file: /opt/HomeSeer/HSPI_Life360.exe[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]12/29/2020 22:38:32[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]HomeSeer Updater[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Info[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    [SIZE=16px][COLOR=#212529][FONT=Roboto][FONT=B612 Mono][COLOR=#000000]Update HSPI_Life360.exe downloaded successfully[/COLOR][/FONT][/FONT][/COLOR][/SIZE]
    Any suggestions?

    Leave a comment:


  • ck42
    started a topic L360 beta (first time user) Error on install

    L360 beta (first time user) Error on install

    Can't get the plugin installed in HS4. In the logs, I'm seeing this: (v3.0.0.326)


    11/17/2020 8:34:20 PM HomeSeer Updater Error Installation of package Life360 failed. Try disabling the plugin first, then re-try the update.
    11/17/2020 8:34:20 PM HomeSeer Updater Error Package file not found: C:\Program Files (x86)\HomeSeer HS4\Updates3\Life360BETA 3.0.0.326\Attributions.txt
    11/17/2020 8:34:20 PM HomeSeer Updater Info Copying file: C:\Program Files (x86)\HomeSeer HS4\html\images\life360\Attributions.txt
    11/17/2020 8:34:20 PM HomeSeer Updater Info Making dir: C:\Program Files (x86)\HomeSeer HS4\html\images\life360\

    Looking in that mentioned path, I find the compressed file "Life360BETA 3.0.0.326
    Looking inside that file though, I see a list of files, but none of them are "Attributions.txt"
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