Hi, I recently installed SDJ-Health and it is monitoring most of my battery devices automatically. However, all 3 of my locks (Yale locks) showing 0% battery even though their actual battery levels are 90-100%. For example, here are 2 of them:
I have tried it for the last week with polling and also with device monitoring both on off (it did pickup all 3 locks automatically but has never shown battery level > 0 on any of the locks).
I have Log Poll and Wakeup messages enabled
I have tried checking and unchecking the "Do not update device last change time if device value does not change" box on both the Root and Battery devices, but that has no effect.
In my HS3 log (this is from when I opened the PI config page with debugging = 2), I can see all 3 locks being referenced (root/battery devices 573/574, 590/591, 1698/1699)
And I can see Back Door lock updated its battery level this morning:
But Front Door lock and my other lock polled but did not update:
I am stumped. Can you think of anything I am doing wrong here? Is there any more info I could provide to help get to the bottom of this?
Thanks!
System Info:
Current Date/Time: 12/11/2018 11:48:39 AM
HomeSeer Version: HS3 Pro Edition 3.0.0.478
Operating System: Microsoft Windows 10 Pro - Work Station
System Uptime: 20 Days 17 Hours 16 Minutes 28 Seconds
IP Address: 192.168.1.141
Number of Devices: 757
Number of Events: 541
Available Threads: 399
HSTouch Enabled: True
Event Threads: 8
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed: Windows Defender
Enabled Plug-Ins
3.0.0.22: Autelis
2.0.59.0: BLBackup
3.0.29.0: BLGData
1.3.4.3: Device History
3.0.0.54: EasyTrigger
3.0.0.32: Ecobee
5.0.0.58: Global Cache Pro
3.6.5.0: Harmony Hub
3.9.610.5: HSBuddy
1.2018.717.1011: MyQ
3.0.0.14: NetCAM
3.0.1.125: PHLocation
0.0.0.44: Pushover 3P
1.0.0.7: Restart
30.0.0.36: RFXCOM
3.0.6.6: SDJ-Health
3.0.8.6: SDJ-VStat
3.1.0.26: Sonos
3.0.6647.37642: UltraLighting3
3.0.0.38: Vista Alarm
3.0.0.13: WeatherFlow
3.0.0.88: weatherXML
3.0.1.250: Z-Wave
I have tried it for the last week with polling and also with device monitoring both on off (it did pickup all 3 locks automatically but has never shown battery level > 0 on any of the locks).
I have Log Poll and Wakeup messages enabled
I have tried checking and unchecking the "Do not update device last change time if device value does not change" box on both the Root and Battery devices, but that has no effect.
In my HS3 log (this is from when I opened the PI config page with debugging = 2), I can see all 3 locks being referenced (root/battery devices 573/574, 590/591, 1698/1699)
Code:
[TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:46:18 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Checking status...[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:45:04 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Activity Checking stopped.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:45:04 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - Starting Update Activity Checking...[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:45:04 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - Checking Activity Devices....[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:45:04 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]0 devices in Checking Activity list[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:45:04 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]PEData written sucessfully to root device.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Battery Device List finished 12 devices.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #940 RDRef #939 Not Pollable Z-Wave Exclude device Type 0[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #792 RDRef #791 Not Pollable Z-Wave Exclude device Type 0[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #840 RDRef #828 Pollable PHLocation Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #603 RDRef #599 Not Pollable Z-Wave Exclude device Type 0[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][B][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/B][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][B][COLOR=#000000]SDJ-Health[/COLOR][/B][/TD] [TD="colspan: 8, align: left"][COLOR=#000000][B]Debug - BDRef #574 RDRef #573 Pollable Z-Wave Added[/B].[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][B][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/B][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][B][COLOR=#000000]SDJ-Health[/COLOR][/B][/TD] [TD="colspan: 8, align: left"][COLOR=#000000][B]Debug - BDRef #591 RDRef #590 Pollable Z-Wave Added[/B].[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #513 RDRef #482 Not Pollable Z-Wave Exclude device Type 0[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1807 RDRef #1808 Not Pollable UltraNetatmo3 Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1789 RDRef #1790 Not Pollable UltraNetatmo3 Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1798 RDRef #1799 Not Pollable UltraNetatmo3 Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1444 RDRef #1429 Pollable PHLocation Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][B][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/B][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][B][COLOR=#000000]SDJ-Health[/COLOR][/B][/TD] [TD="colspan: 8, align: left"][COLOR=#000000][B]Debug - BDRef #1699 RDRef #1698 Pollable Z-Wave Added[/B].[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1305 RDRef #1290 Pollable PHLocation Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1361 RDRef #1360 Not Pollable Z-Wave Exclude device Type 0[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1275 RDRef #1260 Pollable PHLocation Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1028 RDRef #1013 Pollable PHLocation Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:57 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Debug - BDRef #1051 RDRef #1036 Pollable PHLocation Added.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:56 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Building Battery Device List...[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:18 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]1 queued messages processed[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:18 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Checking status...[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:18 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]PEData written sucessfully to child device #1882[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:44:18 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Device #791 found in database[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:42:24 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Wake-Up Device #791 added to message queue for processing.[/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 11:42:18 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Checking status...[/COLOR][/TD] [/TR] [/TABLE]
And I can see Back Door lock updated its battery level this morning:
Code:
[TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 6:33:40 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]Z-Wave[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Device: [COLOR=#000080]Entry [B]Back[/B] Door Lock Battery[/COLOR] Set to [COLOR=#008000]95[/COLOR][/COLOR][/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 5:44:14 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Battery device #591 polled succesfully.[/COLOR] <-- this is "Entry [B]Back[/B] Door Lock"[/TD] [/TR] [/TABLE] [TABLE="cellspacing: 0"] [TR="class: cke_show_border"] [TD="align: left"][COLOR=#000000]Dec-11 1:44:14 AM[/COLOR][/TD] [TD="align: left"] [/TD] [TD="colspan: 3, align: left"][COLOR=#000000]SDJ-Health[/COLOR][/TD] [TD="colspan: 8, align: left"][COLOR=#000000]Battery device #574 polled succesfully. [/COLOR] <- this is "Entry [B]Front[/B] Door Lock", there is no battery set for this one after the poll[/TD] [/TR] [/TABLE]
But Front Door lock and my other lock polled but did not update:
Code:
ec-11 9:44:14 AM SDJ-Health Battery device #1699 polled succesfully. -- this is my 3rd lock, there was no battery set after this
Thanks!
System Info:
Current Date/Time: 12/11/2018 11:48:39 AM
HomeSeer Version: HS3 Pro Edition 3.0.0.478
Operating System: Microsoft Windows 10 Pro - Work Station
System Uptime: 20 Days 17 Hours 16 Minutes 28 Seconds
IP Address: 192.168.1.141
Number of Devices: 757
Number of Events: 541
Available Threads: 399
HSTouch Enabled: True
Event Threads: 8
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed: Windows Defender
Enabled Plug-Ins
3.0.0.22: Autelis
2.0.59.0: BLBackup
3.0.29.0: BLGData
1.3.4.3: Device History
3.0.0.54: EasyTrigger
3.0.0.32: Ecobee
5.0.0.58: Global Cache Pro
3.6.5.0: Harmony Hub
3.9.610.5: HSBuddy
1.2018.717.1011: MyQ
3.0.0.14: NetCAM
3.0.1.125: PHLocation
0.0.0.44: Pushover 3P
1.0.0.7: Restart
30.0.0.36: RFXCOM
3.0.6.6: SDJ-Health
3.0.8.6: SDJ-VStat
3.1.0.26: Sonos
3.0.6647.37642: UltraLighting3
3.0.0.38: Vista Alarm
3.0.0.13: WeatherFlow
3.0.0.88: weatherXML
3.0.1.250: Z-Wave
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