HS stops polling???

[mkaplan1]

Hi Steve,

I've had this problem before. I bunch of devices show missed wakeup. It appears to be a polling issue but I'm not sure where or what to look for to help figure out the root cause.

[SteveMSJ]

Hi Steve,
I've had this problem before. I bunch of devices show missed wakeup. It appears to be a polling issue but I'm not sure where or what to look for to help figure out the root cause.

The screenshots are a bit blurred but it looks like all the devices with warnings are non-listening devices so it won't be a polling issue. They are monitored by the wake-up notifications that HS posts to the log. The most likely cause is that HS is not logging the wake-up messages.

Check your log to see that it is still working and search for any wake-up messages. Also check that 'Log Poll and Wake-Up messages' is still selected for all controllers on the 'PLUG-INS>Z-Wave>Controller Management' page.

Steve