Put new batteries in a device but still showing low battery

[pcgirl65]

The report was showing that I had a device with a low battery warning so I changed the battery. But I am still getting low battery on the report. Is there something that I am missing in the setup?

[SteveMSJ]

The report was showing that I had a device with a low battery warning so I changed the battery. But I am still getting low battery on the report. Is there something that I am missing in the setup?

Some devices take a while before they report the new battery level. How long ago did you change the batteries and what do the battery device and the relevant monitoring child show?

Steve

[pcgirl65]

I changed the batteries yesterday morning. The child device battery level shows 20%.

[SteveMSJ]

I changed the batteries yesterday morning. The child device battery level shows 20%.

Can you show a screenshot of the monitoring child for that device. Also, does the battery device of the actual device show the same level?

Steve

[pcgirl65]

Here is the screenshot of the device.

[SteveMSJ]

Here is the screenshot of the device.

Well I guess that shows your problem. The device reported its battery level as 20% today at 10:57 AM. If you changed the batteries yesterday then that reading is after you changed them.
It would appear that either the device is faulty or the batteries are faulty.

Steve

[pcgirl65]

It was showing the battery level at this yesterday. I put in new batteries but I can test them to see if they are low.

[SteveMSJ]

It was showing the battery level at this yesterday. I put in new batteries but I can test them to see if they are low.

Does this device normally show accurate battery levels? You know you can set SDJ-Health to log all the battery readings so it can build up a history of levels and you can see how each device behaves over time.

Steve

[pcgirl65]

I believe it does as it just gave me the notice of low battery the other day. I guess I better pull out the instructions again and read up on that.

[pcgirl65]

Actually, looking at this device again, something is off. Because it is saying that the room is 25 degrees but I know that can't be true.

[SteveMSJ]

Actually, looking at this device again, something is off. Because it is saying that the room is 25 degrees but I know that can't be true.

Also does the device actually have 2 temperature sensors as per your screenshot?

[pcgirl65]

I changed the batteries again and it is now saying 100%. I tested the other batteries and they were just barely on the low side. I have noticed that these motion sensors are very picky with the battery strength. As soon as they go below "good" they start to complain. At 1.27 and 1.28 per battery (AAA) they definintey have more than 20% left. As for the Temperature sensors, it has always showed that but to be honest, I am not sure what the last one is taking the temperature of.

[SteveMSJ]

I changed the batteries again and it is now saying 100%. I tested the other batteries and they were just barely on the low side. I have noticed that these motion sensors are very picky with the battery strength. As soon as they go below "good" they start to complain. At 1.27 and 1.28 per battery (AAA) they definintey have more than 20% left. As for the Temperature sensors, it has always showed that but to be honest, I am not sure what the last one is taking the temperature of.

Judging by the Ref numbers I would guess you rescanned the device and it created a 2nd Temperature Device (546). The 1st Temperature device hasn't updated since last year so I would suspect that is orphaned. You could probably delete that child device, but I would check in the node information to make sure before doing that.

I would recommend turning on logging of battery levels to database in SDJ-Health as, over time, it will build up useful information of how the battery levels change for each device.

Steve