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    How to limit the amount of times I am notified

    I am wondering if there is a way to limit the amount of times I am notified about the battery devices. I seem to get notifications about 5 or 6 times a day.

    #2
    Originally posted by pcgirl65 View Post
    I am wondering if there is a way to limit the amount of times I am notified about the battery devices. I seem to get notifications about 5 or 6 times a day.
    That’s sounds very wrong. You will have to give me more information on what sort of notifications and what devices, for me to advise though.

    Steve

    Comment


      #3
      I get this report multiple times a day:

      Message from Homeseer - Battery Device Full Report

      Monitoring 17 devices
      2 Missed: 15 OK
      Last Alert: Wake-Up Missed
      Basement Stairs Motion Sensor


      TV Room Motion Sensor Root
      Last Wake: 2021-07-13 2:24 AM
      Last Sleep: 12 hours 7 mins
      Battery Level: 90% (20)
      Battery Rate: 0.2% per day
      Battery Life: 190 days
      Status: Healthy

      Desk Motion Sensor Root
      Last Wake: 2021-07-13 7:38 AM
      Last Sleep: 12 hours 3 mins
      Battery Level: 90% (20)
      Battery Rate: 0.7% per day
      Battery Life: 206 days
      Status: Healthy

      Back Door Strip
      Last Wake: 2021-07-13 3:44 AM
      Last Sleep: 10 hours 41 mins
      Battery Level: 50% (20)
      Battery Rate: 0.1% per day
      Battery Life: 441 days
      Status: Healthy

      Ryan’s Motion Sensor Root
      Last Wake: 2021-07-13 3:16 AM
      Last Sleep: 11 hours 42 mins
      Battery Level: 100% (20)
      Battery Rate: 0.0% per day
      Battery Life: 19 days
      Status: Healthy

      Livingroom Blind
      Last Good Poll: 2021-07-12 1:41 AM
      Battery Level: 100% (20)
      Battery Rate: 0.0% per day
      Battery Life: 3 days
      Status: Poll Missed

      Laundry Motion Sensor Root
      Last Wake: 2021-07-13 5:02 AM
      Last Sleep: 12 hours 3 mins
      Battery Level: 90% (20)
      Battery Rate: 0.2% per day
      Battery Life: 153 days
      Status: Healthy

      Basement Stairs Motion Sensor
      Last Wake: 2021-07-13 7:15 AM
      Last Sleep: 3 hours 59 mins
      Battery Level: 99% (20)
      Battery Rate: 0.2% per day
      Battery Life: 488 days
      Status: Wake-Up Missed

      Livingroom Blind Remote
      Last Wake: 2021-07-13 3:11 AM
      Last Sleep: 9 hours 30 mins
      Battery Level: 72% (20)
      Battery Rate: 0.0% per day
      Battery Life: 3 days
      Status: Healthy

      Master Bedroom Blind
      Last Good Poll: 2021-07-13 11:55 AM
      Battery Level: 98% (20)
      Battery Rate: 1.5% per day
      Battery Life: 3 days
      Status: Healthy

      L.R. motion Sensor Root
      Last Wake: 2021-07-13 2:58 AM
      Last Sleep: 11 hours 25 mins
      Battery Level: 30% (20)
      Battery Rate: 20.7% per day
      Battery Life: 139 days
      Status: Healthy

      Master Bedroom Blind Remote
      Last Wake: 2021-07-13 3:37 AM
      Last Sleep: 17 hours 44 mins
      Battery Level: 70% (20)
      Battery Rate: 0.0% per day
      Battery Life: 3 days
      Status: Healthy

      Master Bedroom Motion Sensor Root
      Last Wake: 2021-07-13 12:34 AM
      Last Sleep: 11 hours 29 mins
      Battery Level: 80% (20)
      Battery Rate: 2.1% per day
      Battery Life: 87 days
      Status: Healthy

      Closet Motion Sensor Root
      Last Wake: 2021-07-13 12:23 AM
      Last Sleep: 11 hours 58 mins
      Battery Level: 75% (20)
      Battery Rate: 0.1% per day
      Battery Life: 332 days
      Status: Healthy

      Kitchen Motion Sensor
      Last Good Check: 2021-07-13 1:02 AM
      Battery Level: 100% (20)
      Battery Rate: 0.0% per day
      Battery Life: 1 days
      Status: Healthy

      Hall Motion Sensor
      Last Good Check: 2021-07-13 11:55 AM
      Battery Level: 66% (20)
      Battery Rate: 0.0% per day
      Battery Life: 1 days
      Status: Healthy

      Family Room Motion Sensor
      Last Good Check: 2021-07-13 11:58 AM
      Battery Level: 100% (20)
      Battery Rate: 0.0% per day
      Battery Life: 1 days
      Status: Healthy

      Laurens Motion Sensor
      Last Good Check: 2021-07-13 4:02 AM
      Battery Level: 100% (20)
      Battery Rate: 0.0% per day
      Battery Life: 1 days
      Status: Healthy

      Comment


        #4
        Originally posted by pcgirl65 View Post
        I get this report multiple times a day:

        Message from Homeseer - Battery Device Full Report

        Monitoring 17 devices
        2 Missed: 15 OK
        Last Alert: Wake-Up Missed
        Basement Stairs Motion Sensor


        TV Room Motion Sensor Root
        Last Wake: 2021-07-13 2:24 AM
        Last Sleep: 12 hours 7 mins
        Battery Level: 90% (20)
        Battery Rate: 0.2% per day
        Battery Life: 190 days
        Status: Healthy

        Desk Motion Sensor Root
        Last Wake: 2021-07-13 7:38 AM
        Last Sleep: 12 hours 3 mins
        Battery Level: 90% (20)
        Battery Rate: 0.7% per day
        Battery Life: 206 days
        Status: Healthy

        Back Door Strip
        Last Wake: 2021-07-13 3:44 AM
        Last Sleep: 10 hours 41 mins
        Battery Level: 50% (20)
        Battery Rate: 0.1% per day
        Battery Life: 441 days
        Status: Healthy

        Ryan’s Motion Sensor Root
        Last Wake: 2021-07-13 3:16 AM
        Last Sleep: 11 hours 42 mins
        Battery Level: 100% (20)
        Battery Rate: 0.0% per day
        Battery Life: 19 days
        Status: Healthy

        Livingroom Blind
        Last Good Poll: 2021-07-12 1:41 AM
        Battery Level: 100% (20)
        Battery Rate: 0.0% per day
        Battery Life: 3 days
        Status: Poll Missed

        Laundry Motion Sensor Root
        Last Wake: 2021-07-13 5:02 AM
        Last Sleep: 12 hours 3 mins
        Battery Level: 90% (20)
        Battery Rate: 0.2% per day
        Battery Life: 153 days
        Status: Healthy

        Basement Stairs Motion Sensor
        Last Wake: 2021-07-13 7:15 AM
        Last Sleep: 3 hours 59 mins
        Battery Level: 99% (20)
        Battery Rate: 0.2% per day
        Battery Life: 488 days
        Status: Wake-Up Missed

        Livingroom Blind Remote
        Last Wake: 2021-07-13 3:11 AM
        Last Sleep: 9 hours 30 mins
        Battery Level: 72% (20)
        Battery Rate: 0.0% per day
        Battery Life: 3 days
        Status: Healthy

        Master Bedroom Blind
        Last Good Poll: 2021-07-13 11:55 AM
        Battery Level: 98% (20)
        Battery Rate: 1.5% per day
        Battery Life: 3 days
        Status: Healthy

        L.R. motion Sensor Root
        Last Wake: 2021-07-13 2:58 AM
        Last Sleep: 11 hours 25 mins
        Battery Level: 30% (20)
        Battery Rate: 20.7% per day
        Battery Life: 139 days
        Status: Healthy

        Master Bedroom Blind Remote
        Last Wake: 2021-07-13 3:37 AM
        Last Sleep: 17 hours 44 mins
        Battery Level: 70% (20)
        Battery Rate: 0.0% per day
        Battery Life: 3 days
        Status: Healthy

        Master Bedroom Motion Sensor Root
        Last Wake: 2021-07-13 12:34 AM
        Last Sleep: 11 hours 29 mins
        Battery Level: 80% (20)
        Battery Rate: 2.1% per day
        Battery Life: 87 days
        Status: Healthy

        Closet Motion Sensor Root
        Last Wake: 2021-07-13 12:23 AM
        Last Sleep: 11 hours 58 mins
        Battery Level: 75% (20)
        Battery Rate: 0.1% per day
        Battery Life: 332 days
        Status: Healthy

        Kitchen Motion Sensor
        Last Good Check: 2021-07-13 1:02 AM
        Battery Level: 100% (20)
        Battery Rate: 0.0% per day
        Battery Life: 1 days
        Status: Healthy

        Hall Motion Sensor
        Last Good Check: 2021-07-13 11:55 AM
        Battery Level: 66% (20)
        Battery Rate: 0.0% per day
        Battery Life: 1 days
        Status: Healthy

        Family Room Motion Sensor
        Last Good Check: 2021-07-13 11:58 AM
        Battery Level: 100% (20)
        Battery Rate: 0.0% per day
        Battery Life: 1 days
        Status: Healthy

        Laurens Motion Sensor
        Last Good Check: 2021-07-13 4:02 AM
        Battery Level: 100% (20)
        Battery Rate: 0.0% per day
        Battery Life: 1 days
        Status: Healthy
        Thanks for the additional info.

        Please could you post a screenshot of your Global Settings for SDJ-Health Battery devices and also the settings from the SDJ-Health Tab of the Basement Stairs Motion Sensor monitoring child if you have overridden any of the settings for that device.
        Please could you also post a screenshot of your event that sends the pushover message.

        Thanks,
        Steve

        Comment


          #5
          Here you go:

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          Comment


            #6
            Originally posted by pcgirl65 View Post
            Here you go:
            Hi and thanks for the additional information.
            I don't see anything wrong with the way you have set things up so I suspect it is probably Z-Wave communication issues that are causing the devices to repeatedly report alerts. Are you having problems generally with Z-Wave communications on your system? I remember a post a while back where you were having issues that were being caused by devices being set with excessive polling. Did you resolve those issues?
            https://forums.homeseer.com/forum/ul...always-missing

            In the example report you posted the two devices alerting at that time were:
            Living Room Blind - being monitored by polling
            Basement Stairs Motion Sensor - being monitored by wake-ups

            Is it normally these two devices that you are getting the alerts for?

            The report you posted was triggered by the Basement Stairs Motion Sensor missing a wake-up.
            Its last wake-up was at 2021-07-13 7:15 AM.
            It had previously been asleep for 4 hours so should have woken up at about 11:15 AM .
            You have the OverRun interval set to 60 minutes so presumably the alert report was triggered at about 12:15 PM?
            If the device hasn't actually died then the likely causes for the missed wake-up are Z-Wave communications issues or HS4 or the Z-Wave plug-in being off or rebooted at the time the device woke-up. Perhaps have a look at your log from say 12:00 to 13:00 PM that day and see what was going on.

            Z-Wave communications issues could also cause occasional polls to fail which would cause the Living Room Blind to raise an alert from time to time.

            It's always best to try and solve the cause of issues, i.e. what is causing the Z-Wave communication problems, rather than treating the symptoms, but if you just want to reduce the frequency of alerts you could increase the MissedWakeupFactor on the Battery Device Monitoring page from 0 to say 1. Whilst it is called Missed WakeupFactor it also applies to Poll and Activity checks. If you set it to 1 then it will allow a device to miss one wake-up or poll and only alert if it misses the subsequent one.

            It can get quite involved trying to diagnose these issues as there is a lot going on but the best place to start is the log. Perhaps you could post filtered logs for a 24 hour period so we can look at the Wake-ups and device polling. It really wants to be a 24 hour period that you have received Alerts for, to be useful.

            1. Firstly using the Search Log Term:
            Wake-Up Notification Processing

            This will show all the Wake-up notifications that the Z-Wave plug-in receives and from what devices in that 24 hour period. If you manually run your Battery Device Full Report event soon after the end of the 24 hour period, it will help comparing times and devices. You could pick the last report you have and then set the log for the 24 hour period leading up to that.

            1. For SDJ-Health polling the best way to look is to set the Type Filter of the log to SDJ-Health and leave the Search Log blank so you get all SDJ-Health messages. However, the LogLevel needs to have been set to 1 on the 'Plug-ins>SDJ-Health>Plug-in Configuration' for the polling information to be recorded in the log. So, if you have it currently set to 0 you will need to change it to 1 and let it run for 24 hours before posting the log. Again a Battery Device Full Report at the end of the log period will help diagnose. Don't set the LogLevel to 2 (debug) for now or you will get too much information in the log. It might prove useful later to identify the actual issue as in debug mode the plug-in will show the times taken for the Z-Wave plug-in to respond to polls but we can leave that for now.

            Steve




            Comment


              #7
              Thanks so much for your help. I have been having issues with my z-wave at the moment. I was having an issue with a new blind that I was installing. It seemed to add ok but then it went offline. I redid it from scratch again last night and then Tested the Nodes and Optimized the network. It seems to be running well so far. 🤞 I will let this run for 24 hours and see what the logs find. I will post tomorrow.

              Comment


                #8
                Did you ever get this figured out?

                Comment


                  #9
                  Originally posted by pcgirl65 View Post
                  Did you ever get this figured out?
                  Posted to the wrong thread perhaps?

                  Comment


                    #10
                    Originally posted by pcgirl65 View Post
                    Thanks so much for your help. I have been having issues with my z-wave at the moment. I was having an issue with a new blind that I was installing. It seemed to add ok but then it went offline. I redid it from scratch again last night and then Tested the Nodes and Optimized the network. It seems to be running well so far. 🤞 I will let this run for 24 hours and see what the logs find. I will post tomorrow.
                    No problem, let me know what you find.

                    Steve

                    Comment


                      #11
                      Yes, sorry that was posted to the wrong thread!

                      Comment


                        #12
                        Here are the logs for the last 24 hours. In that time I received 5 notifications.

                        Click image for larger version

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                        Comment


                          #13
                          Originally posted by pcgirl65 View Post
                          Here are the logs for the last 24 hours. In that time I received 5 notifications.
                          Would it be possible to post the times of the notifications and the last full report?

                          Thanks,
                          Steve

                          Comment


                            #14
                            2:25 pm, 1:02 am, 1:16 am, 4:02 am, 7:02 am, 7:16 am

                            This is the last report at 7:16am:

                            Monitoring 17 devices
                            1 Missed: 16 OK

                            Back Door Strip
                            Last Wake: 2021-07-16 6:31 AM
                            Last Sleep: 10 hours 43 mins
                            Battery Level: 50% (20)
                            Battery Rate: 0.1% per day
                            Battery Life: 444 days
                            Status: Healthy

                            Desk Motion Sensor Root
                            Last Wake: 2021-07-15 7:48 PM
                            Last Sleep: 12 hours 2 mins
                            Battery Level: 90% (20)
                            Battery Rate: 0.7% per day
                            Battery Life: 209 days
                            Status: Healthy

                            Livingroom Blind
                            Last Good Poll: 2021-07-16 5:48 AM
                            Battery Level: 96% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 2 days
                            Status: Healthy

                            Master Bedroom Blind
                            Last Good Poll: 2021-07-16 2:48 AM
                            Battery Level: 97% (20)
                            Battery Rate: 0.3% per day
                            Battery Life: 5 days
                            Status: Healthy

                            Kitchen Motion Sensor
                            Last Good Check: 2021-07-16 5:48 AM
                            Battery Level: 100% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 4 days
                            Status: Healthy

                            Livingroom Blind Remote
                            Last Wake: 2021-07-15 4:44 PM
                            Last Sleep: 17 hours 37 mins
                            Battery Level: 77% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 2 days
                            Status: Healthy

                            Master Bedroom Blind Remote
                            Last Wake: 2021-07-16 2:34 AM
                            Last Sleep: 17 hours 45 mins
                            Battery Level: 70% (20)
                            Battery Rate: 0.9% per day
                            Battery Life: 6 days
                            Status: Healthy

                            Hall Motion Sensor
                            Last Good Check: 2021-07-16 2:48 AM
                            Battery Level: 66% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 4 days
                            Status: Healthy

                            Master Bedroom Motion Sensor Root
                            Last Wake: 2021-07-15 9:34 PM
                            Last Sleep: 11 hours 28 mins
                            Battery Level: 80% (20)
                            Battery Rate: 2.1% per day
                            Battery Life: 89 days
                            Status: Healthy

                            Family Room Motion Sensor
                            Last Good Check: 2021-07-15 11:48 PM
                            Battery Level: 100% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 4 days
                            Status: Healthy

                            Basement Stairs Motion Sensor
                            Last Wake: 2021-07-16 4:37 AM
                            Last Sleep: 3 hours 59 mins
                            Battery Level: 99% (20)
                            Battery Rate: 0.2% per day
                            Battery Life: 491 days
                            Status: Healthy

                            Laurens Motion Sensor
                            Last Good Check: 2021-07-16 7:02 AM
                            Battery Level: 100% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 4 days
                            Status: Healthy

                            TV Room Motion Sensor Root
                            Last Wake: 2021-07-16 3:09 AM
                            Last Sleep: 12 hours 8 mins
                            Battery Level: 90% (20)
                            Battery Rate: 0.2% per day
                            Battery Life: 193 days
                            Status: Healthy

                            Laundry Motion Sensor Root
                            Last Wake: 2021-07-16 5:21 AM
                            Last Sleep: 12 hours 3 mins
                            Battery Level: 90% (20)
                            Battery Rate: 0.2% per day
                            Battery Life: 156 days
                            Status: Healthy

                            Ryan’s Motion Sensor Root
                            Last Wake: 2021-07-16 1:22 AM
                            Last Sleep: 11 hours 41 mins
                            Battery Level: 100% (20)
                            Battery Rate: 0.0% per day
                            Battery Life: 22 days
                            Status: Healthy

                            Closet Motion Sensor Root
                            Last Wake: 2021-07-15 12:16 PM
                            Last Sleep: 11 hours 58 mins
                            Battery Level: 75% (20)
                            Battery Rate: 0.1% per day
                            Battery Life: 335 days
                            Status: Wake-Up Missed

                            L.R. motion Sensor Root
                            Last Wake: 2021-07-15 11:32 PM
                            Last Sleep: 11 hours 27 mins
                            Battery Level: 30% (20)
                            Battery Rate: 20.7% per day
                            Battery Life: 142 days
                            Status: Healthy

                            Comment


                              #15
                              Originally posted by pcgirl65 View Post
                              2:25 pm, 1:02 am, 1:16 am, 4:02 am, 7:02 am, 7:16 am

                              This is the last report at 7:16am:
                              Thanks.
                              One initial point before I delve deeper into the logs:
                              Your SDJ-Health filtered log shows it being started up in the middle at about 11:48 PM on 15-07. Do you know what caused this?
                              Was HS restarted around this time?
                              Manual intervention or crash?
                              Is this happening regularly?

                              ​​​​​​​Steve

                              Comment

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