Log: Monitored Device #__ no longer exists!

[SteveMSJ]

Yes, trigger happy... I was. (a little Yoda speak 😀) Thanks for the explanation. So it's been a day and a half, and my devices have settled down. However, I'm back to my original problem, just back to it in a different way. When I started messing with Health recently (using only activity monitoring) it was because 2 devices frequently were being flagged as "Missed Wake-up." Those 2 devices are 2 of my 7 Bali blinds. Because the blinds are always listening I enabled them in the PollDevice list. That worked perfectly... except that only 5 of the 7 blinds showed up in the list... 2 blinds are oddly missing. They are listed in the MonitorActivity section, but that's where I was monitoring them before. If I don't move the blind for a day, it does not have any activity so it shows as missed wake-up. Finally to the question... How do I get these blinds in the PollDevice list?

I've tried rescan of the blinds, but that didn't help. They show identically in device information. I can control them without problem and I see no issues in the logs when I control the blinds so I don't think there are communication issues. I've also disconnected and reconnected the battery. Nothing has helped. I don't see anything in the guide that helps me in this situation... (I finally read it!) I think my next step is to exclude and include the troublesome devices. But before I go trigger happy again... I'll ask the Jedi master...

Thanks!
Brad

Hi Brad,

Whether a device is Pollable or not is a property of the battery device/feature that is set by HomeSeer when it is created. When the SDJ-Health plug-in populates its list of devices that can be polled it excludes devices that HomeSeer says can't be polled. The actual device property for HS3 devices (Z-Wave devices are still HS3 even if created with the version 4.x Z-Wave plugin) is 'status_support()'. I'm not sure you can view this anywhere in the GUI. If you set SDJ-Health LogLevel to 2 (detailed for debugging), then got to 'Plugins>SDJ-Health>Battery Devices', then filter your log for SDJ-Health messages you will see something like the following:



It shows whether HomeSeer said a device was pollable. Can you post a screenshot of the equivalent list from your log? A screenshot is best because if you copy and paste the forum messes with the formatting, particularly where '#' is used.

It sounds like the Z-Wave plug-in has incorrectly set this property for a couple of your blinds. Maybe they have different firmware or were included with a different version of the Z-Wave plug-in. It sounds like rescanning didn't change it. Excluding and re-including might, but it will change all your references in HS4 so you probably don't want to do that! With the Z-Wave version 3.x plug-in you could factory reset and re-include a device then change the Node numbers of the devices in HS, but you can't do that with the version 4.x plug-in.

If HS doesn't think they are pollable then your only option in SDJ-Health is to use Activity Monitoring, as you have found. You can turn off wake-up alerts for those particular devices so that only the battery information is monitored. That way you won't get missed wake-up alerts if you don't operate the blinds for a day or so. You will still get alerts if the battery level drops below your set level or the life is exceeded. To override the global settings for an individual device:

• Click on the monitoring child/feature
• Select the SDJ-Health tab
• Change any settings
• Click the 'Save' button

In your case you would deselect the 'Alert' on missed wake-ups at the top.

one more thing... I turned on "General Devices" but don't see how to turn it off. How do I turn it off?

To turn back off the 'General Devices' section of the plug-in:

• Disable the SDJ-Health plug-in
• Edit the SDJ-Health.ini file in the /config folder to change 'GeneralDevicesConfigPage' from True to False

• Save the config file and re-enable SDJ-Health

I hope that helps.
Steve

[Bradkw]

Can you post a screenshot of the equivalent list from your log? A screenshot is best because if you copy and paste the forum messes with the formatting, particularly where '#' is used.

You are right... Homeseer thinks the devices are not pollable. The devices in question are 302/303 and 359/360.


A few months ago I added a second Z-Net interface and have been moving existing devices to it. I don't mind using the exclude/include process. Any other complications to be aware of?

I reset the general devices option, thanks for the instruction.

Brad

[SteveMSJ]

A few months ago I added a second Z-Net interface and have been moving existing devices to it. I don't mind using the exclude/include process. Any other complications to be aware of?

Brad

I don’t think there are other complications. It will be interesting to see if that corrects the pollable status.

Steve

[Bradkw]

Hi Steve,
It worked! Happy Memorial Day! Thanks again for all your help!
Brad