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Ultra software stops working after upgrade to HS 2.2.0.66

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    Ultra software stops working after upgrade to HS 2.2.0.66

    After installing the upgrade to HS 2.2.0.66 al the ultra software stopped working and give only an error message. See attached file.
    Attached Files

    #2
    Are you running HomeSeer as a service?
    Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

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      #3
      Homesheer as a service

      Yes, im running it as a service

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        #4
        You're about the 5th person to indicate HomeSeer is having issues upgrading plug-ins when HomeSeer is installed as a service. I recommend you open a Homeseer ticket though their helpdesk.

        In the mean time, I recommend you do not run HomeSeer as a service when attempting to upgrading plug-ins that use aspx web pages.

        Regards,
        Ultrajones
        Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

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          #5
          Switching works

          Hmm, not nice, but after switching to aplication mode moost things work now.

          I did send this to the helpdesk. Call ID: 15255


          Thanks

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            #6
            Helpdesk request

            Hmmm, Ultrajones,

            I'm sorry, the helpdesk is not of much value. See attached ticket.

            He puts the blame to you, for not correctly writing the plugin so that it can be run as a service.
            Attached Files

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              #7
              Ultra,
              I would recommend putting in a help desk ticket so Rich can look into why certain plugins can not be upgraded when running as a service. I just test several here and they worked just fine. This one however does error.
              💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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                #8
                Rupp,

                I am confused. Why do I need to create another ticket? Why didn't you just send #15255 to Rich?

                Regards,
                Ultrajones
                Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

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