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Alexa device offline - Solved!

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  • Alexa device offline - Solved!

    I am getting Offline status in the Amazon Alexa setup screen for the HS device. All others (echo dots) are OK.

    I see in trace that it is listening and sending it out, but response seems odd


    Jan-18 1:25:43 PM Alexa DEBUG Found 204 response
    Jan-18 1:25:43 PM Alexa DEBUG Response Code : NoContent
    Jan-18 1:25:41 PM Alexa DEBUG {"messageHeader":{"deviceContext":[{"name":"playbackState", "namespace":"AudioPlayer", "payload":{"streamId":"", "offsetInMilliseconds":"0", "playerActivity":"IDLE"}}]}, "messageBody":{"profile":"doppler-scone", "locale":"en-us", "format":"audio/L16; rate=16000; channels=1"}}
    Jan-18 1:25:41 PM Alexa DEBUG Sending 'POST' request to URL : https://access-alexa-na.amazon.com
    Jan-18 1:25:41 PM Alexa DEBUG Phrase recognized with confidence=0.8341159
    Jan-18 1:25:40 PM Alexa TRACE Phrase hypothesized = Alexa, Confidence=0.05719745
    Jan-18 1:25:40 PM Alexa TRACE Speech Detected:

  • #2
    Try un-linking your account and re-linking.
    -Rupp
    sigpic

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    • #3
      No go.
      Still shows off line in Amazon
      Attached Files

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      • #4
        the Alexa plug-in always shows as offline in the Alexa settings (not sure why), but it should still work.

        Does it work when you use the test button from the Config page, rather than saying "Alexa"?

        Do you hear the start and stop sound?

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        • #5
          We got it now. We need to wait for the start stop sounds !!
          You say Alexa,

          Wait
          Hear the start sound
          Say stuff

          It works that way. Not quite the fluid experience of an echo dot, but works.
          Thanks.

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