Can't log in to MYHS from HSBuddy to set up PI

[dparks]

After upgrading to HS4 from HS3 I cannot log in to MyHS from HSBuddy to set up the PI

[Rupp]

Is your myHS user account pointing to your HS4 license? Is your myHS user account listed in your HS4 user account with the correct credentials? This should have taken place during the upgrade process.