Just had a new device try to login to Homeseer using MyHomeseer, and they get a message that says "You do not have permission to view this directory or page". It shows it twice, one with the heading Homeseer and the other with the heading HSBuddy Plug-in. All other devices work fine. Any thoughts?

EDIT: Sorry should include this as well I guess:

Date/time=4/13/2021 11:16:50 PM CDT
Version=HS4 ZEE S2/PI Edition (Linux)
MONO Version=Mono JIT compiler version (tarball Tue May 12 15:31:43 UTC 2020)

Confguration File=/usr/local/HomeSeer/Data/HomeSeerData.json
Uptime=6 Days 6 Hours 33 Minutes 48 Seconds
Lan IP= (HS4PiV3)
Device Count=61
Event Count=24
Plugins Enabled=Z-Wave:,HSBuddy:,EnvisaLink:
Modules/Threads=110 Modules, 50 Threads
Available Threads=399
HomeSeer Memory Used=124 Mbytes
Plugins Installed=EnvisaLink,HSBuddy 3.24.326.10,Z-Wave