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Push Notifications Do Not Appear on Fire Tablet

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    Push Notifications Do Not Appear on Fire Tablet

    I am experiencing a problem where push notifications are sent to a Fire Tablet which is confirmed in Options > Notifications, and Server > [Notifications tab] but the pop-up never appears. I can reproduce this indefinitely. Any ideas, or is this a bug?

    #2
    Hello! This is an actual issue with HSBuddy running on Fire Tablet since they use a different notification channel than Android devices. I don't know if someone has figured out a workaround - I have added a proper fix to the backlog.

    Btw, out of curiosity, did you install the app from the Amazon store or did you side-load the Play store?

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      #3
      Originally, I had side-loaded the app using the Play store which resulted in version 1.0.77 being installed. In case there was a difference with the app on Amazon App store, I removed the original installation and then reinstalled using the Amazon App store which resulted in version 1.0.75 being installed. The behavior between the two was the same.

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        #4
        On a normal Android device, the user can change how a notification appears by long pressing the notification and changing that notification's channel settings. Have you tried that on the Fire Tablet?

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          #5
          The notification does not pop-up on the screen or in the pull-down window notifications area. I have confirmed notifications are enabled for applications, and confirmed HSBuddy is receiving the notifications since they appear in Options > Notifications, and Server > [Notifications tab]. I am just unsure how to get the notifications to appear on the screen. FYI, my Samsung Galaxy S21 does display the notifications on the screen when HSBuddy is the active application.

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            #6
            me229 I've just submitted version 1.0.77 to the Amazon Store which enables notifications for Fire tablets. It should become available for download within a week. Let me know after you install it if things are working as expected. I did limited testing on my end and notifications seemed to behave same as in other Android devices.

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              #7
              Thank you for testing and updating. I will look for the updated version and test push notifications.

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                #8
                I just checked for the updated version and do not see that Amazon has published the new version yet.

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                  #9
                  Thanks for the ping. Not sure what's wrong, the app has been pending review since last week. I've reached out to see what is holding up the process.

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