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New to HS3 - Camera question

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  • morrisdlx
    replied

    Ok…

    Kinda confused.

    I have eight (8) Hikvision 2CD2042WD-I cameras connected to a DLink POE switch providing external surveillance coverage. Recently, one of the cameras stopped working. I brought the camera in and connected to the POE switch for testing. I could not get it to work. I further tested the ethernet by running a continuity test to ensure that it was not the issue. The ethernet cable tested good. At this point I ordered a replacement camera, the exact same model… 2CD2042WD-I.

    The existing units function well with HSTouch3. I use the the “imageurlnormal” function using http://admin:PASSWORD@{IP ADDRESS]/Streaming/channels/2/picture to give me a real time view from the cameras. This does not work on the new replacement unit. The only difference I can identify is the firmware. The newer camera has firmware version V5.5.53 build 180730. The existing cameras use firmware version V5.5.0 build 170725.

    What worked well in the past on all eight (8) cameras no longer works on the new unit… any thoughts?

    Leave a comment:


  • langenet
    replied
    No... I never got it fixed or heard back from IH. I thought perhaps something might have been up with my S6, so I was going to upgraded to my S7 which I haven't even powered on yet...
    Glad it's not just me...

    Wish I had more to add.

    Robert

    Leave a comment:


  • ruderthanyou
    replied
    Originally posted by langenet View Post
    Spud,

    I had perfectly working cameras until I patched my server and updated Android.
    Normally, I wouldn't do both but the update on my phone kept popping up so I finally gave in before I thought I'd have to test Imperihome. Any other patches to my system didn't impact it.

    So the scoop is that my current configured cameras (of almost 1.5 years) worked without issue. However, now, the current camera comes up with a frozen image from Friday and complains with "Error updating Garage Cam". If I clicked the frozen image, I could get to the camera and watch it real time. So it worked but only when I clicked it.
    I decided to remove the camera and try to re-add. Now, I still get the same error "Error updating Garage Cam" but with no option to watch the live feed.

    Before, I had two cameras on the same screen within Imperihome which would update both without having to click the image to get to the real-time view further (Even though I was enjoying real-time on the screen with both anyway).
    I don't know where or how to troubleshoot this. Do you have any ideas?

    Btw, I've rebuilt the cache on my HS machine and restarted the PI numerous times.

    Any ideas in getting this resolved would be greatly appreciated.

    Robert
    Did you ever get this resolved? I'm having the exact same problem. Using BI.

    Leave a comment:


  • gwichman
    replied
    Originally posted by spud View Post
    Yes this is how it works.
    I got mine working via http.. Thanks for your help Spud

    It'd be nice to get it working for https instead so that i'm not exposing my camera to the internet with a non encrypted password. But I haven't tinkered with that yet. Frankly, i'm not sure if I can just use a self signed certificate to get that to work or whether i need a signed certificate.

    Leave a comment:


  • spud
    replied
    Originally posted by larrywal32 View Post
    Spud, unfortunately I do have remote URLs in my config but still can't get it to work.

    I know the remote feed works (when I type it into a browser and log in with my Blue Iris credentials it's fine).

    And forced local in IH works ok. But when I go back to automatic, I get a snapshot with an overlay saying "Downloaded image has 0 pixels".

    Here are my HS3 settings.
    Does it work if you configure this same camera as a new Object in the IH app?

    Leave a comment:


  • larrywal32
    replied
    Spud, unfortunately I do have remote URLs in my config but still can't get it to work.

    I know the remote feed works (when I type it into a browser and log in with my Blue Iris credentials it's fine).

    And forced local in IH works ok. But when I go back to automatic, I get a snapshot with an overlay saying "Downloaded image has 0 pixels".

    Here are my HS3 settings.
    Attached Files

    Leave a comment:


  • spud
    replied
    Originally posted by gwichman View Post
    So the IH app on IOS connects directly to the cams via the remote URLs and therefore i need to poke a hole in my firewall to allow the traffic through from internet (cellular)? I was hoping that that wasn't necessary.
    Yes this is how it works.

    Leave a comment:


  • gwichman
    replied
    Originally posted by spud View Post
    If you want to access your cameras from outside your local network, then in the remote url fields you need to use some urls that are accessible from outside your network. The ones you have now are local url, so they wont work when connected through cellular network.
    So the IH app on IOS connects directly to the cams via the remote URLs and therefore i need to poke a hole in my firewall to allow the traffic through from internet (cellular)? I was hoping that that wasn't necessary.

    Leave a comment:


  • spud
    replied
    Originally posted by gwichman View Post
    Local works for me if i'm at home on my wifi (i.e. if i'm local).

    The problem is when i turn wifi off (phone is then connecting through cellular network). Then it all stops working regardless of IOS app settings (auto / local / remote). If I have IOS app set to auto or remote, I get either a "the request timed out" on my static image (the image on the button) or a "error while reading mpeg stream. the network connect was lost" when i click the static image (the device button) and try to load it.
    If you want to access your cameras from outside your local network, then in the remote url fields you need to use some urls that are accessible from outside your network. The ones you have now are local url, so they wont work when connected through cellular network.

    Leave a comment:


  • gwichman
    replied
    Originally posted by spud View Post
    How is your camera setup in the config page of the plugin? Please post a screenshot.
    Pretty much the same as before, only local URL's copied to remote. Here is an updated screenshot of it.



    updated screenshot of IH on IOS when in wifi mode.. Note devices work but cameras show message and display thumbnail of last local/wifi connection which does work

    Leave a comment:


  • spud
    replied
    How is your camera setup in the config page of the plugin? Please post a screenshot.

    Leave a comment:


  • gwichman
    replied
    Originally posted by spud View Post
    in the IH iOS app, it's in the config screen for your HS3 object
    Local works for me if i'm at home on my wifi (i.e. if i'm local).

    The problem is when i turn wifi off (phone is then connecting through cellular network). Then it all stops working regardless of IOS app settings (auto / local / remote). If I have IOS app set to auto or remote, I get either a "the request timed out" on my static image (the image on the button) or a "error while reading mpeg stream. the network connect was lost" when i click the static image (the device button) and try to load it.

    Leave a comment:


  • larrywal32
    replied
    Got it. Tried what you said. Changing to forced local works. (Yay!).

    But when I switch back to automatic it goes back to the same problem. (Boo )

    Leave a comment:


  • spud
    replied
    Originally posted by larrywal32 View Post
    Happy to try - dumb question, where do I set connection mode? (It's been a few months since I played with this)
    in the IH iOS app, it's in the config screen for your HS3 object

    Leave a comment:


  • larrywal32
    replied
    Happy to try - dumb question, where do I set connection mode? (It's been a few months since I played with this)

    Leave a comment:

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