Having problems with the InControl app. It stopped working on the Windows 8.1 phone about two weeks ago and I have not been able to get it working since. I cannot connect to the InControl Server with the phone regardless of what I try.
The Windows Server is running on a HS Zee-S2 and is licensed. I have both InControl WinPhone and InControl WinStore running on the S2 - both are licensed. I have removed all of the plug-ins and downloaded and installed them again. I have done the same with the Windows Phone.
I have also removed and re-added the app on my Windows 10 machine, and finally removed and installed the new InControl Universal application.
The only error I receive is a Error 1009 - Data Parsing Error on the Win Phone. I can't get the Universal App on the machine to do anything at all.
I am using http://xxx.xxx.xxx.xxx as the URL which displays when clicking the View button on the phone. User name is one of the admin accounts set up in Web/HS Touch User Settings and the password is the one set there as well.
Everything used to work up until about two weeks ago. I had a controller crash about that time but was able to restore successfully from a backup file and everything came back up.
Appreciate any help you can give me!
Whenever either the Universal or Phone App try to connect this error is generated in the log:
Jun-25 23:15:56 Error Getting web page from plugin page 10578:Object reference not set to an instance of an object.
The credentials are definitely correct - if I change them to something known to be wrong the bad login shows in the Homeseer Log. It would appear that the login is successful and then the Bad Parsing error is thrown. Right afterwards the Object Reference Error appears in the log.
The Windows Server is running on a HS Zee-S2 and is licensed. I have both InControl WinPhone and InControl WinStore running on the S2 - both are licensed. I have removed all of the plug-ins and downloaded and installed them again. I have done the same with the Windows Phone.
I have also removed and re-added the app on my Windows 10 machine, and finally removed and installed the new InControl Universal application.
The only error I receive is a Error 1009 - Data Parsing Error on the Win Phone. I can't get the Universal App on the machine to do anything at all.
I am using http://xxx.xxx.xxx.xxx as the URL which displays when clicking the View button on the phone. User name is one of the admin accounts set up in Web/HS Touch User Settings and the password is the one set there as well.
Everything used to work up until about two weeks ago. I had a controller crash about that time but was able to restore successfully from a backup file and everything came back up.
Appreciate any help you can give me!
Whenever either the Universal or Phone App try to connect this error is generated in the log:
Jun-25 23:15:56 Error Getting web page from plugin page 10578:Object reference not set to an instance of an object.
The credentials are definitely correct - if I change them to something known to be wrong the bad login shows in the Homeseer Log. It would appear that the login is successful and then the Bad Parsing error is thrown. Right afterwards the Object Reference Error appears in the log.
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