Is the updater working?

[Rotech]

After a fatal crash I got up and going with new install (fortunate I had back), I have download all my plugin with no issues,but I having problems tryin to down load ultraweatherbug,. It's shows on the log that it has been installed, but when I chk in my Interface screen it's not there. Tried several time but it does not show.

[Ultrajones]

I think when you installed the speaker client update, it also updated the default location of your HomeSeer directory. When you ran the installer, it picked up this value and may have installed it in the new location. Can you perform a search to determine where HSPI_ULTRAWEATHERBUG.dll is installed on your system?

Regards,
Ultrajones

[Rotech]

I think when you installed the speaker client update, it also updated the default location of your HomeSeer directory. When you ran the installer, it picked up this value and may have installed it in the new location. Can you perform a search to determine where HSPI_ULTRAWEATHERBUG.dll is installed on your system?

Regards,
Ultrajones

I found it in: program files>homeseer HS2>HTML >Bin

[Ultrajones]

That's the only location?

[Rotech]

Yes, sir....

[Rotech]

Anything else Ultra?

[Ultrajones]

Based on what you are telling me, the plug-in is not installing correctly. Please uninstall it, then manually remove:

{homeseer root}/html/hspi_ultraweatherbug
{homeseer root}/html/images/hspi_ultraweatherbug
{homeseer root}/hspi_ultraweatherbug.*

Then reinstall it from the HomeSeer updater.

Regards,
Ultrajones

[Rotech]

Based on what you are telling me, the plug-in is not installing correctly. Please uninstall it, then manually remove:

{homeseer root}/html/hspi_ultraweatherbug
{homeseer root}/html/images/hspi_ultraweatherbug
{homeseer root}/hspi_ultraweatherbug.*

Then reinstall it from the HomeSeer updater.

Regards,
Ultrajones

Is there a uninstall for this? Where is it located?

[Rotech]

Ok, found it, uninstall ,removed files, reinstalled so far looking good. Thks you Ultra, I will keep a eye on it.