Announcement

**alexbk66** · July 14, 2020, 09:36 PM

Hi Dhuras can you please:

0. Send me PDF of the Bond Config page - see https://forums.homeseer.com/forum/wi...or-bond-plugin
1. PLUG-INS => AKBond => Config Page - enable Log for the Bridge
2. PLUG-INS => Manage - enable Developer Mode (checkbox next to "Installed Plug-ins")
3. Stop the plugin
4. Start the plugin

Remember to uncheck the Developer Mode when finished.

See if there's any relevant messages in the HS log and the console window.
Please send me the logs i.e.

Code:

 [TABLE="class: log_table_row, width: 970"]
[TR]
[TD="class: LogDateShort LogDateTime1, bgcolor: #ffffff, align: left"][SIZE=13px][FONT=Courier-New][COLOR=#000000]Jul-15 12:39:49[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogPri1, bgcolor: #ffffff, align: left"] [/TD]
 			[TD="class: LogType1, bgcolor: #ffffff, colspan: 3, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000]AK Bond[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogEntry1, bgcolor: #ffffff, colspan: 8, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000][1777]: {"_":"3b7cb996","1756f1e7":{"_":"da845b64"},"47cc0984":{"_": "da85160a"},"2e65abcb":{"_":"19be1797"},"4a28142a":{"_":"760 9f268"},"28d6a6ad":{"_":"38319d07"},"22917b51":{"_":"069aa40 7"},"66a19b40":{"_":"a0791f3b"}}[/COLOR][/FONT][/SIZE][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, width: 970"]
[TR]
[TD="class: LogDateShort LogDateTime0, bgcolor: #ffffff, align: left"][SIZE=13px][FONT=Courier-New][COLOR=#000000]Jul-15 12:39:49[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogPri0, bgcolor: #ffffff, align: left"] [/TD]
 			[TD="class: LogType0, bgcolor: #ffffff, colspan: 3, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000]AK Bond[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogEntry0, bgcolor: #ffffff, colspan: 8, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000][1777]: Execute cmd: /v2/devices/[/COLOR][/FONT][/SIZE][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, width: 970"]
[TR]
[TD="class: LogDateShort LogDateTime1, bgcolor: #ffffff, align: left"][SIZE=13px][FONT=Courier-New][COLOR=#000000]Jul-15 12:39:49[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogPri1, bgcolor: #ffffff, align: left"] [/TD]
 			[TD="class: LogType1, bgcolor: #ffffff, colspan: 3, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000]AK Bond[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogEntry1, bgcolor: #ffffff, colspan: 8, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000][1777]: {"name":"My Bridge","location":"My Room","bluelight":255,"_":"a07cd5ff"}[/COLOR][/FONT][/SIZE][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, width: 970"]
[TR]
[TD="class: LogDateShort LogDateTime0, bgcolor: #ffffff, align: left"][SIZE=13px][FONT=Courier-New][COLOR=#000000]Jul-15 12:39:49[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogPri0, bgcolor: #ffffff, align: left"] [/TD]
 			[TD="class: LogType0, bgcolor: #ffffff, colspan: 3, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000]AK Bond[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogEntry0, bgcolor: #ffffff, colspan: 8, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000][1777]: Execute cmd: /v2/bridge/[/COLOR][/FONT][/SIZE][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, width: 970"]
[TR]
[TD="class: LogDateShort LogDateTime0, bgcolor: #ffffff, align: left"][SIZE=13px][FONT=Courier-New][COLOR=#000000]Jul-15 12:39:49[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogPri0, bgcolor: #ffffff, align: left"] [/TD]
 			[TD="class: LogType0, bgcolor: #ffffff, colspan: 3, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000]AK Bond[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogEntry0, bgcolor: #ffffff, colspan: 8, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000][1777]: {"target":"zermatt","fw_ver":"v2.10.21","fw_date":"Wed Feb 19 15:31:13 UTC 2020","uptime_s":500944,"make":"Olibra LLC","model":"BD-1000","branding_profile":"ZERMATT","bondid":"ZZCC63031","upg rade_http":true,"api":2,"_":"210b7809"}[/COLOR][/FONT][/SIZE][/TD]
 		[/TR]
[/TABLE]
[TABLE="class: log_table_row, width: 970"]
[TR]
[TD="class: LogDateShort LogDateTime1, bgcolor: #ffffff, align: left"][SIZE=13px][FONT=Courier-New][COLOR=#000000]Jul-15 12:39:48[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogPri1, bgcolor: #ffffff, align: left"] [/TD]
 			[TD="class: LogType1, bgcolor: #ffffff, colspan: 3, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000]AK Bond[/COLOR][/FONT][/SIZE][/TD]
 			[TD="class: LogEntry1, bgcolor: #ffffff, colspan: 8, align: left"][SIZE=12px][FONT=Courier-New][COLOR=#000000][1777]: Execute cmd: /v2/sys/version/[/COLOR][/FONT][/SIZE][/TD]
 		[/TR]
[/TABLE]

**alexbk66** · July 15, 2020, 09:40 AM

Thank you Dhuras for providing the info.

So the good news (for me) - the plugin creates all devices reported by the Bond Bridge:

Code:

"6e8a736f", "2f12313d", "22633649", "5a6eace4", "743b14cb", "63c5aac7", "671b583d", "02bc935f"

And the bad news (for you) - that means the problem with the Bridge.

I created a topic for you in Bond support forum https://forum.bondhome.io/t/one-devi...2-devices/1652

Please register in the forum and continue there - the Bond guys are very helpful (good news).

**alexbk66** · July 15, 2020, 09:51 AM

Can you also check the template name for the missing device (if you use Android) -

**Dhuras** · July 15, 2020, 01:14 PM

Thank you checking things out from the Plug-in side; I have joined the Bond Support forum and will follow-up on that front. The Template field doesn't show up in the IOS app, so unfortunately I cannot provide the Template...

**Dhuras** · July 15, 2020, 08:01 PM

I was poking around the Bond IOS app and noticed that 1 of my devices does not have a Device Id --- and this is the missing device. Strange because it shows up separately in the IOS app and is controllable so not sure why this has happened, but I strongly suspect this is why one of the Devices was not created in the Bond Plug-In. The other strange thing is on the Device Page for this Device, there is no ... on the upper right of the screen to get into settings .,... there are 2 tiny slide switches instead.

**Dhuras** · July 16, 2020, 07:55 AM

...from Bond Support:

Likely, depending on when the device was added to the Bond Bridge, it was stored as a Cloud device instead of a local device. INSTEAD OF DELETING, just try adding it again as a new device.
If that new device is auto detected and added as a local device (shows up in API), all good.
If that new device is also not showing up in API, delete new device and add it again, this time using advanced mode and bypass database matching; raw record each button. That should force that new, new device to be locally stored and accessible via API.

If either step 1 or step 2 succeed, delete original device.

**alexbk66** · July 16, 2020, 09:08 AM

Originally posted by Dhuras View Post

...from Bond Support:

Likely, depending on when the device was added to the Bond Bridge, it was stored as a Cloud device instead of a local device. INSTEAD OF DELETING, just try adding it again as a new device.
If that new device is auto detected and added as a local device (shows up in API), all good.
If that new device is also not showing up in API, delete new device and add it again, this time using advanced mode and bypass database matching; raw record each button. That should force that new, new device to be locally stored and accessible via API.

If either step 1 or step 2 succeed, delete original device.

I saw that, but did you try?

**Dhuras** · July 16, 2020, 10:04 AM

I tried following the instructions from Bond, but was unsuccessful. (Device was recreated with RFP15 template, but still not showing up). For some reason, Bond is not exposing the device to the API, hence, its an issue with the Bond Bridge and NOT this plug-in.

**alexbk66** · July 16, 2020, 10:31 AM

Originally posted by Dhuras View Post

I tried following the instructions from Bond, but was unsuccessful. (Device was recreated with RFP15 template, but still not showing up). For some reason, Bond is not exposing the device to the API, hence, its an issue with the Bond Bridge and NOT this plug-in.

Just to make sure - when you re-create the fireplace - do you check the response to Execute cmd: /v2/devices/ request to see if it still returns 8 devices? I.e.

Code:

{"_":"ede23c23",
"[B]2f12313d[/B]":{"_":"3866c2e2"},
"[B]22633649[/B]":{"_":"77744500"},
"[B]743b14cb[/B]":{"_":"31c90ae2"},
"[B]6e8a736f[/B]":{"_":"bb08006b"},
"[B]02bc935f[/B]":{"_":"f965acef"},
"[B]63c5aac7[/B]":{"_":"40242243"}, 
"[B]5a6eace4[/B]":{"_":"f58e2f45"},
"[B]671b583d[/B]":{"_":"1631ce9c"}}

**Dhuras** · July 16, 2020, 12:21 PM

Yes, its still creating just 8 devices; I now actually have 10 (old fireplace, new fireplace not populated).

**alexbk66** · July 29, 2020, 08:25 AM

Did you try latest Bond FW v2.13.0?

**Dhuras** · August 18, 2020, 05:28 PM

Hi, I finally was able to up[grade firmware to beta 2.14 and have re-added the problem fireplace device ....from what I can tell from the Bond Device screen, I think this did the trick however, my trial for Bond plug-in has required. I would like to confirm that the plug-in now adds this device ... I will purchase plug-in but would like to confirm this first with a temporary registration or something, is that possible.

**alexbk66** · August 18, 2020, 08:24 PM

Originally posted by Dhuras View Post

Hi, I finally was able to up[grade firmware to beta 2.14 and have re-added the problem fireplace device ....from what I can tell from the Bond Device screen, I think this did the trick however, my trial for Bond plug-in has required. I would like to confirm that the plug-in now adds this device ... I will purchase plug-in but would like to confirm this first with a temporary registration or something, is that possible.

I'm not managing the trials, that's HST responsibility.
What you can do - if you have another PC - install HS trial there (under different email address).
But in any case - even if there's a problem - I will fix it.

Announcement

All Bond Devices found and created in HS3 except 1?

All Bond Devices found and created in HS3 except 1?

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