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    #1

    AKBond

    I suddenly started getting these timeouts with the AKBond Plugin. I have tried power cycling the Bond Bridge, disabling/re-enabliing Plug-in, but the problem persists., When I use the Bond IOS app, I can control devices, but there seems to be more latency then I remember. Any suggestions on what I could try to resolve this? (Note, on the plug-in Config page the timeout value is 10, I can't seem to change this, if I try to change the value the drop down menu disappears), Thanks,

    Jul-23 8:07:01 AM AK Bond ERROR [636]: [Bond Bridge] ZZDF79260 (192.168.2.162:80): Execute '/v2/devices/': Status: 'Error' (ConnectFailure). Error: 'Unable to connect to the remote server'.
    Jul-23 8:06:19 AM AK Bond ERROR [636]: [Bond Bridge] ZZDF79260 (192.168.2.162:80): Execute '/v2/bridge/': Status: 'TimedOut' (Timeout). Error: 'The operation has timed out'.
    Jul-23 8:04:27 AM AK Bond ERROR [636]: [Bond Bridge] ZZDF79260 (192.168.2.162:80): Execute '/v2/devices/': Status: 'Error' (ConnectFailure). Error: 'Unable to connect to the remote server'.
    Jul-23 8:03:45 AM AK Bond ERROR [636]: [Bond Bridge] ZZDF79260 (192.168.2.162:80): Execute '/v2/bridge/': Status: 'TimedOut' (Timeout). Error: 'The operation has timed out'.
    Jul-23 8:01:58 AM AK Bond ERROR [636]: [Bond Bridge] ZZDF79260 (192.168.2.162:80): Execute '/v2/devices/4cc53449/': Status: 'Error' (ConnectFailure). Error: 'Unable to connect to the remote server'.
    Tags: None
    #2
    I'll check.

    Please post output from Tools => Help.

    [EDIT]

    Also, check if the bridge IP address is correct

    Comment

      #3
      I am suspecting there was an issue on the Bond side of things; new IOS app was issued today and new firmware --- upon install of both, the timeout issues have ceased. I did check the IP address; the IOS app had a different IP than the Plugin, but the router IP agreed with the Plugin --- I suspect IOS app IP address was stale.

      This info is likely moot now, but FWIW here it is -- Thanks for your quick reply.
      MESSAGE BOARD (copy/paste section below to message board posts)

      Current Date/Time: 2022-07-23 2:37:00 PM
      HomeSeer Version: HS3 Standard Edition 3.0.0.548
      Operating System: Microsoft Windows 10 Home - Work Station
      System Uptime: 0 Days 6 Hours 39 Minutes 16 Seconds
      IP Address: 192.168.2.191
      Number of Devices: 430
      Number of Events: 218
      Available Threads: 800
      HSTouch Enabled: False
      Event Threads: 2
      Event Trigger Eval Queue: 0
      Event Trigger Priority Eval Queue: 0
      Device Exec Queue: 0
      HSTouch Event Queue: 0
      Email Send Queue: 0
      Anti Virus Installed: Norton 360 Windows Defender Norton 360 Norton 360
      In Virtual Machine: No MFG: asustek computer inc.
      Enabled Plug-Ins
      3.0.0.51: AK Bond
      2.0.26.0: BLUPS
      3.0.0.74: EasyTrigger
      3.0.0.37: Ecobee
      3.0.0.42: EnvisaLink
      2.1.2.1: JowiHue
      0.0.0.52: Pushover 3P
      3.0.0.60: X10
      3.0.10.0: Z-Wave

      • Likes 1

      Comment

        #4
        Great, for future reference you don't need to post the HELP DESK info, deleting.

        Comment

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