Caseta fails after reboot

[Shawn Parr]

A couple times this week I've discovered I can't control any of my Caseta devices, and the automations aren't working. Each time was after the system rebooted. The first was due to a power outage (unexpected reboot), the second was this morning when I shut down the system to move its power onto a UPS (clean shutdown and restart).

Each time when I click on the Plug-Ins link in Homeseer Caseta isn't listed at all, and it shows an error on the plugin page:

 WARNING: Failed getting InterfaceStatus from LutronCaseta - the interface was not found in the list of active interfaces, the list may need to be refreshed.

In the logs I found this:

Initializing plug-in(2): LutronCaseta Instance::Object reference not set to an instance of an objectSTACK: Server stack trace: Exception rethrown at [0]: at (wrapper managed-to-native) System.Object:__icall_wrapper_mono_remoting_wrapper (intptr,intptr) at (wrapper remoting-invoke) HomeSeerAPI.IPlugInAPI:InitIO (string) at Scheduler.clsHSPI.CheckInterfaces () <0x7245c000 + 0x00217> in :0

I've been fixing it by using the Restart System option in Homeseer. So far that seems to work.

It appears the error happens a few minutes after it shows successfully connecting to the hub. This is with version 3.0.0.69.

Let me know if there is any other troubleshooting I can do to help find what might be causing this. Up until this week it has been performing flawlessly.

EDIT: figured out how to make the logs show past events, here is the Caseta events from the log from around when it failed:

Nov-23 8:40:54 AM	 	Plug-In	Finished initializing plug-in LutronCaseta
Nov-23 8:40:54 AM	 	Error	Initializing plug-in(2): LutronCaseta Instance::Object reference not set to an instance of an objectSTACK: Server stack trace: Exception rethrown at [0]: at (wrapper managed-to-native) System.Object:__icall_wrapper_mono_remoting_wrapper (intptr,intptr) at (wrapper remoting-invoke) HomeSeerAPI.IPlugInAPI:InitIO (string) at Scheduler.clsHSPI.CheckInterfaces () <0x7245c000 + 0x00217> in :0
Nov-23 8:36:06 AM	 	LutronCaseta	Starting initializiation. Telnet
Nov-23 8:36:05 AM	 	LutronCaseta	Method Connected, waiting to be initialized....
Nov-23 8:36:05 AM	 	Info	Plugin LutronCaseta has connected. IP:127.0.0.1:50155

[jquincy]

Any solution

Did you find a solution to the problem? I was planning on downloading the plugin but now a bit cautious.

[DonMor]

Many updates was made from that time so can't answer that but in my system with Linux and Windows are very stable