Hey all,
I've been using Echo Dot (1st and 2nd Gens) for 6-8 months now with not a blip as far as HomeSeer communication goes. I wake up this morning and I can no longer control my Echo Dot (2nd Gen) using "Alexa - Turn on Kitchen lights". I can control my Echo Dot using "Alexa - Tell HomeSeer to Turn on Kitchen Lights". I rebooted all routers and such to eliminate wifi and connectivity. The Echo Dot can still play Pandora and all of that so she's definitely connected.
I checked that HS3Pro was up to date and I was on .297 with automatic update telling me I was up to date. After some digging I found that .298 was available so I manually downloaded .298 and installed it but it's still not working. I disabled both of the HomeSeer skills in my Alexa app and then re-enabled them and logged in with my HS credentials. I forgot all of my devices but through this whole process, every time I have my Echo Dot scan for devices, she can't find any. Does anyone have any thoughts as to the source of this problem? Anyone having similar issues? Any help would be appreciated. Thank you!
System Info Is Below.
6 Echo Dot 2nd Gen
Current Date/Time: 12/22/2016 11:56:04 AM
HomeSeer Version: HS3 Pro Edition 3.0.0.298
Operating System: Microsoft Windows Server 2012 R2 Datacenter - Server
System Uptime: 0 Days 0 Hours 44 Minutes 45 Seconds
IP Address: XXX.XXX.XXX.XXX
Number of Devices: 82
Number of Events: 55
Available Threads: 400
Enabled Plug-Ins
3.0.21.28949: Blue-Iris
3.0.0.31: EnvisaLink
5.0.0.17: Global Cache
3.0.0.75: HSTouch Server
1.0.16323.357: MyQ
3.0.1.93: Z-Wave
I've been using Echo Dot (1st and 2nd Gens) for 6-8 months now with not a blip as far as HomeSeer communication goes. I wake up this morning and I can no longer control my Echo Dot (2nd Gen) using "Alexa - Turn on Kitchen lights". I can control my Echo Dot using "Alexa - Tell HomeSeer to Turn on Kitchen Lights". I rebooted all routers and such to eliminate wifi and connectivity. The Echo Dot can still play Pandora and all of that so she's definitely connected.
I checked that HS3Pro was up to date and I was on .297 with automatic update telling me I was up to date. After some digging I found that .298 was available so I manually downloaded .298 and installed it but it's still not working. I disabled both of the HomeSeer skills in my Alexa app and then re-enabled them and logged in with my HS credentials. I forgot all of my devices but through this whole process, every time I have my Echo Dot scan for devices, she can't find any. Does anyone have any thoughts as to the source of this problem? Anyone having similar issues? Any help would be appreciated. Thank you!
System Info Is Below.
6 Echo Dot 2nd Gen
Current Date/Time: 12/22/2016 11:56:04 AM
HomeSeer Version: HS3 Pro Edition 3.0.0.298
Operating System: Microsoft Windows Server 2012 R2 Datacenter - Server
System Uptime: 0 Days 0 Hours 44 Minutes 45 Seconds
IP Address: XXX.XXX.XXX.XXX
Number of Devices: 82
Number of Events: 55
Available Threads: 400
Enabled Plug-Ins
3.0.21.28949: Blue-Iris
3.0.0.31: EnvisaLink
5.0.0.17: Global Cache
3.0.0.75: HSTouch Server
1.0.16323.357: MyQ
3.0.1.93: Z-Wave
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