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    Cannot connect to panel

    I downloaded the HAI app and tried to connect to my Omni IIe but I cannot get it to connect. The Zee2 is on Wifi and the panel is hard wired into my router. I suppose it is possible that I entered the encryption key wrong or something but I cannot figure out how to get back to the initial set up page to reenter it. I even deleted and re-downloaded the plugin.

    Under manage plugins it says the plugin status is OK and when I click on the plugin it says: The HAI plugin is still communicating with your panel.
    But that never changes.

    Any ideas?

    #2
    Try the instructions on the section under INI File at: https://forums.homeseer.com/showthread.php?t=186320

    I have in my notes to get a code change together to fix this issue.
    HS4Pro on a Raspberry Pi4
    54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
    Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

    HSTouch Clients: 1 Android

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      #3
      I did. Sent you an email.

      Comment


        #4
        Originally posted by JCCccc View Post
        I did. Sent you an email.
        I never received an email - can you try again?
        Make sure you click the blue 'Run' button to actually run the event.

        Thanks!
        HS4Pro on a Raspberry Pi4
        54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
        Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

        HSTouch Clients: 1 Android

        Comment


          #5
          Now apparently I have to disable Wi-Fi and go back to a wired connection. Does anyone know how to do that?

          Under Tools, Settings, network there is no "disable wi-fi" button. I tried plugging the network cable back in and rebooting but I still cannot connect to the panel and now "find homeseer" shows two controllers, one with an IP address and no "maintenance" address, and the other with no IP address but with a maintenance address.

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            #6
            Try blanking out all of the wifi info, then reboot the controller. Once it comes back up, try find.homeseer.com (make sure wired connection is connected to the same router/switch as the panel).
            HS4Pro on a Raspberry Pi4
            54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
            Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

            HSTouch Clients: 1 Android

            Comment


              #7
              Did that. Still can't connect. Sent you a log.

              Comment

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