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    insteon hub2 / plugin lost communication daily (it seems)

    hello - i am using this plugin and it seems that i need to restart the interface/plugin daily. I get in the plugins "WARNING: Please check the Interface and enter the Interface Port ..... and restart HS"

    If i turn off the plugin and back on it works

    I have this set to do it on non responsive communication however that does not always trigger the event.

    seeing this in logs:

    Insteon Plug-in Error Log Generated 1/28/2017 10:12:08 PM
    -----------*Error Message*----------------
    Error: Error in Hub.GetBuffer: The operation has timed out -- Details System.Net.WebException: The operation has timed out
    at System.Net.HttpWebRequest.GetResponse()
    at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy)
    at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy)
    at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
    at System.Xml.XmlTextReaderImpl.FinishInitUriString()
    at System.Xml.XmlTextReaderImpl..ctor(String uriStr, XmlReaderSettings settings, XmlParserContext context, XmlResolver uriResolver)
    at System.Xml.XmlReaderSettings.CreateReader(String inputUri, XmlParserContext inputContext)
    at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext)
    at Insteon.Support.Hub.SocketPortClass.GetBuffer() -- 1/28/2017 10:12:08 PM
    --------*Initialization Log*--------------
    1/28/2017 2:22:47 AM - Host System: () 3.0.0.297
    1/28/2017 2:22:47 AM - Plugin HSPI_Insteon.exe version: 3.0.6.0
    1/28/2017 2:22:47 AM - Insteon Support library (Insteon.dll) version: 1.0.6.0
    1/28/2017 2:22:47 AM - RegisterCallback Completed
    1/28/2017 2:22:47 AM - Enter InitIO
    1/28/2017 2:22:47 AM - Enter InitPlugin
    1/28/2017 2:22:47 AM - Global initialization of plug-in required, starting up.
    1/28/2017 2:22:47 AM - Initializing Insteon hardware interface...

    #2
    is the homeseer server and hub on the same LAN?
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

    Comment


      #3
      Yes, they are on the same network - even the same switch.

      Comment


        #4
        a few things to try:

        1. Add the following to the bottom of the insteon.ini file, and restart the plugin. the default value is 1000 (ms). lets try increasing this value which will decrease the GetBuffer polling rate.

        [Hub]
        GetXMLBufferInterval=2000

        2. try a different port on the switch for the hub and then for the server. this has resolved this issue for others.

        3. change the Ethernet cable on the server

        4. change the Ethernet cable on the hub
        Mark

        HS3 Pro 4.2.19.5
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

        Comment

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