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    Insteon Plugin failure a couple times a month...

    Hi Mark, a couple times a month I am running in to an issue where the insteon plugin stops working. Restarting Homeseer is not required to fix the issue. All I need to do is disable/re-enable the plugin in management and everything is fine. The following is the log from the time that the plugin stopped working. This has been happening for some time now over several versions of both HS3 and your plugin. I've just been to busy to report it until now. Please let me know if there is anything else you need.

    I'm using version: 3.0.6.10 and HS3 Pro Edition 3.0.0.297 (Windows)


    Mar-12 6:06:47 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:06:47 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:06:43 AM Insteon ** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
    Mar-12 6:06:43 AM Insteon ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files (x86)\HomeSeer HS3\Config\Insteon Error Report.Log
    Mar-12 6:06:43 AM Insteon ***:Error in Hub.GetBuffer: The operation has timed out -- Details System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy) at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) at System.Xml.XmlTextReaderImpl.FinishInitUriString() at System.Xml.XmlTextReaderImpl..ctor(String uriStr, XmlReaderSettings settings, XmlParserContext context, XmlResolver uriResolver) at System.Xml.XmlReaderSettings.CreateReader(String inputUri, XmlParserContext inputContext) at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext) at Insteon.Support.Hub.SocketPortClass.GetBuffer()
    Mar-12 6:06:41 AM Insteon You need to set the Interface Port on the Config page, and then restart HS.
    Mar-12 6:06:41 AM Insteon Warning: Unable to connect to the remote server
    Mar-12 6:06:32 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:06:32 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:06:20 AM Insteon You need to set the Interface Port on the Config page, and then restart HS.
    Mar-12 6:06:20 AM Insteon Warning: Unable to connect to the remote server
    Mar-12 6:06:17 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:06:17 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:06:02 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:06:02 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:05:59 AM Insteon You need to set the Interface Port on the Config page, and then restart HS.
    Mar-12 6:05:59 AM Insteon Warning: Unable to connect to the remote server
    Mar-12 6:05:47 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:05:47 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:05:38 AM Insteon You need to set the Interface Port on the Config page, and then restart HS.
    Mar-12 6:05:38 AM Insteon Warning: Unable to connect to the remote server
    Mar-12 6:05:32 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:05:32 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:05:17 AM Insteon You need to set the Interface Port on the Config page, and then restart HS.
    Mar-12 6:05:17 AM Insteon Warning: Unable to connect to the remote server
    Mar-12 6:05:16 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:05:16 AM Insteon ..Could not contact Interface on 192.168.0.4:25105
    Mar-12 6:05:01 AM Insteon Attempting to restart the port and Interface...
    Mar-12 6:05:00 AM Insteon Warning! Communications lost. Attempting to restart the port...
    Mar-12 6:05:00 AM Insteon Transmit failed to device Master Bedroom Fan (42.48.C1) for cmd 00 00 00 42 48 C1 0F 19 00 after 5 tries.
    Mar-12 6:05:00 AM Insteon Interface_TrapError called from SendHex
    Mar-12 6:05:00 AM Insteon The Hub has failed to transmit the last 10 commands.
    Mar-12 6:04:59 AM Insteon Transmit failed to device Master Bedroom Light (42.D1.C9) for cmd 00 00 00 42 D1 C9 0F 19 00 after 5 tries.
    Mar-12 6:04:56 AM Insteon You need to set the Interface Port on the Config page, and then restart HS.
    Mar-12 6:04:56 AM Insteon Warning: Unable to connect to the remote server
    Mar-12 6:01:06 AM Error Exception during grammar generation, loading grammar: The process cannot access the file 'C:\Program Files (x86)\HomeSeer HS3\Grammar\Grammar_Data_HomeControl-1#Default.hs' because it is being used by another process.
    Mar-12 5:13:39 AM DEBUG Detected thermnumber was not previously saved, using index numbers
    Mar-12 5:13:36 AM Speaker Speaker host added, Name: HomeControl-1 Instance: shield IP address: 192.168.0.5
    Mar-12 5:13:36 AM HSTouch Server Connecting speaker client to HomeSeer IP 127.0.0.1
    Mar-12 5:13:36 AM HSTouch Server Client Android (192.168.0.108/56567) named shield has CONNECTED.
    Mar-12 5:13:35 AM HSTouch Server Opening connection from:192.168.0.108/56567
    Mar-12 5:10:17 AM HSTouch Server Client Android named shield has DISCONNECTED.
    Mar-12 5:10:17 AM ASR Speaker Client speech recognition stopped
    Mar-12 5:10:17 AM Speaker Speaker host disconnected, Name: HOMECONTROL-1 IP address: 192.168.0.5
    Mar-12 5:10:17 AM HSTouch Server Client Android:shield (192.168.0.108/56459) has raised LineDisconnected.
    Mar-12 5:10:17 AM HSTouch Server Warning Client dropped connection 192.168.0.108/56459
    Mar-12 5:06:00 AM Energy DB Info All energy database compacting routines completed.
    Mar-12 5:06:00 AM Energy DB Info No Records. Vacuuming database to condense.
    Mar-12 5:06:00 AM Energy DB Info Energy database compaction initiated.
    Mar-12 4:37:14 AM Device Control Device: Master Bathroom Vanity Light to Off (0)
    Mar-12 4:36:21 AM Insteon Received Master Bedroom Motion Occupancy Sensor: (3F.CC.E9) Go OFF
    Mar-12 4:36:14 AM Event Event Trigger "Light Logic Master Bath Vanity - Sleep Mode - OFF"
    Mar-12 4:36:14 AM Insteon Received Master Bathroom Motion Occupancy Sensor: (14.7D.C0) Go OFF
    HomeSeer Version: HS3 Pro Edition
    Operating System: Microsoft Windows 10 Pro
    Processor Type and Speed: i7 - 3.26 GHz
    Total Physical Memory: 16Gig

    Plugins: BlBackup | EasyTrigger | FitbitSeer | HSTouchServer | Insteon | WeatherXML

    #2
    there are a few Interface triggers you can try and some actions for disabling and reanabling the plugin.

    also you might try slowing down the polling of the hub. add the following to the insteon.ini and restart the plugin

    [hub]
    GetXMLBufferInterval=1000

    1000 msecs is the default; try 2000
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

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      #3
      Thanks Mark, I'll give it a try.
      HomeSeer Version: HS3 Pro Edition
      Operating System: Microsoft Windows 10 Pro
      Processor Type and Speed: i7 - 3.26 GHz
      Total Physical Memory: 16Gig

      Plugins: BlBackup | EasyTrigger | FitbitSeer | HSTouchServer | Insteon | WeatherXML

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