HS3 Crashing or Hanging

[macrho]

I have had a few crashes of HS3 and just now had the whole machine locked up. Following is some info from the event logs (am on Windows 7 embedded)

Application: HS3.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 6DF64902 (6DEB0000) with exit code 80131506.

then

Faulting application name: HS3.exe, version: 3.0.0.398, time stamp: 0x5a3426cc
Faulting module name: clr.dll, version: 4.7.2558.0, time stamp: 0x59d413ce
Exception code: 0xc0000005
Fault offset: 0x000b4902
Faulting process id: 0x11c4
Faulting application start time: 0x01d384e8a25ec654
Faulting application path: C:\Program Files\HomeSeer HS3\HS3.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: b3f5b69e-f10d-11e7-b149-80ee73b7725e

now some Insteon info:

Application: HSPI_Insteon.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at System.Runtime.Remoting.Messaging.LogicalCallContext.PropagateIncomingHeadersToCallContext(System.Runtime.Remoting.Messaging.IMessage)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(System.Runtime.Remoting.Proxies.MessageData ByRef, Int32)
   at HomeSeerAPI.IHSApplication.GetAppPath()
   at HSPI_Insteon.hspiAPI+HSAPI.SaveINI(System.String)
   at HSPI_Insteon.hspiAPI+HSAPI.SaveConfigFile()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

one more Insteon:

Faulting application name: HSPI_Insteon.exe, version: 3.0.6.23, time stamp: 0x59d53ef6
Faulting module name: mscorlib.ni.dll, version: 4.7.2558.0, time stamp: 0x59d412f7
Exception code: 0xc0000005
Fault offset: 0x003b22d2
Faulting process id: 0x314
Faulting application start time: 0x01d384e8cc107833
Faulting application path: C:\Program Files\HomeSeer HS3\HSPI_Insteon.exe
Faulting module path: C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\77f338d420d067a26b2d34f47445fc51\mscorlib.ni.dll
Report Id: 7a726527-f10e-11e7-b149-80ee73b7725e

HS3 version is 3.0.0.398
Insteon version is 3.0.6.23
The only new plugin installed is RFXCOM

[mnsandler]

can you verify the version of the insteon.dll you are running

also which homeseer appliance are you using?

[macrho]

Insteon.dll: 1.0.6.23
I have a HomeTroller S6 Pro

[mnsandler]

i'm not sure what to suggestion here. Not sure why hs3 crashed.

check your config folder and remove any old insteon error report log files

I see rfxcom was recently added, can you run the system without rfxcom and see how it goes

[Minneapolis Mark]

Config folder

Using the Linux Tools that is part of my Homeseer Z2 system, I seem unable to get into the Config folder. I can see the list of files and folders, but the "cd" command does not appear to have any effect. What am I missing?

[mnsandler]

Using the Linux Tools that is part of my Homeseer Z2 system, I seem unable to get into the Config folder. I can see the list of files and folders, but the "cd" command does not appear to have any effect. What am I missing?

Mark
I have no experience with any of the homeseer appliances.

but "cd Config" should get you into the folder. if it doesn't maybe you don't have permission.

have you found any useful info in the related appliance forum?