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All Insteon Dimmers Disappeared after update.

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    All Insteon Dimmers Disappeared after update.

    I just let Homeseer do an update, and now all my insteon dimmers are no longer available in HSTouch. All my tablets show grey icons, and the devices are no longer in the dropdown of devices. This has only happened to dimmers, but I have 20+ dimmers. I have reprogrammed 1 to test, and it still won't show up is HSTouch Designer. It is available on the devices page of Homeseer, and I am able to control it from there, but something removed all references to these devices in HSTouch somehow.

    Any help is appreciated. I do not know what went wrong or how to get these devices back, or even really where to start.

    HS3 Pro Edition 3.0.0.368 (Windows)
    Insteon 3.0.6.10

    #2
    Well I tried the obvious and did a Windows system restore to just before the homeseer update and things are back to normal. This makes me fear for the update however. I will wait it out for now...

    Current working version is HS3 Pro Edition 3.0.0.318 (Windows)

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      #3
      The HS update implements a new hide feature which is unfortunately checked on my devices. You just need to disable the hide in mobile views option on each device that disappeared. This will return thing to normal.
      Mark

      HS3 Pro 4.2.19.5
      Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
      Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
      Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

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