Hi! I have HS3, a GC iTach IP2IR and have used your plugin successfully on this computer in the past, but have not actively used for the past 6 months or so.
Yesterday I attempted to revamp my use of IR for a TV, and found that the events I used previously no longer worked.
Ihelp is seeing the device, and ILearn can connect, but UltraGCIR shows Global Cache Status: Device Count 0, and none of the other tabs show any data.
Unit Details
IP Address: 192.168.101.11
MAC Address: 000C1E03BEA1
Model: iTachIP2IR
SDKClass: Utility
Make: GlobalCache
Revision: 710-1005-05
Pkg_Level: GCPK002
PCB_PN: 025-0028-03
Status: Ready
Beacon Dump
AMXB
<-UUID=GlobalCache_000C1E03BEA1>
<-SDKClass=Utility>
<-Make=GlobalCache>
<-Model=iTachIP2IR>
<-Revision=710-1005-05>
<-Pkg_Level=GCPK002>
<-Config-URL=http://192.168.101.11>
<-PCB_PN=025-0028-03>
<-Status=Ready>
I made a copy of the database and then removed & reinstalled the plugin with no success. I then removed the plugin from HS3 as well as the individual devices. I reinstalled the plugin and neither did the GC show in device count, nor did the individual devices/IR commands repopulate in the DB or HS3
I've attached the old DB, new DB, .ini, and debug logs for your review. The new DB has no device data, the old DB has them all. No apparent errors in the log. 2 windows firewall rules exist- 1 for UDP and 1 for TCP for the ultragcir3 executable.
Can you suggest other things I can try / look for to resolve the issue?
Thanks!
Yesterday I attempted to revamp my use of IR for a TV, and found that the events I used previously no longer worked.
Ihelp is seeing the device, and ILearn can connect, but UltraGCIR shows Global Cache Status: Device Count 0, and none of the other tabs show any data.
Unit Details
IP Address: 192.168.101.11
MAC Address: 000C1E03BEA1
Model: iTachIP2IR
SDKClass: Utility
Make: GlobalCache
Revision: 710-1005-05
Pkg_Level: GCPK002
PCB_PN: 025-0028-03
Status: Ready
Beacon Dump
AMXB
<-UUID=GlobalCache_000C1E03BEA1>
<-SDKClass=Utility>
<-Make=GlobalCache>
<-Model=iTachIP2IR>
<-Revision=710-1005-05>
<-Pkg_Level=GCPK002>
<-Config-URL=http://192.168.101.11>
<-PCB_PN=025-0028-03>
<-Status=Ready>
I made a copy of the database and then removed & reinstalled the plugin with no success. I then removed the plugin from HS3 as well as the individual devices. I reinstalled the plugin and neither did the GC show in device count, nor did the individual devices/IR commands repopulate in the DB or HS3
I've attached the old DB, new DB, .ini, and debug logs for your review. The new DB has no device data, the old DB has them all. No apparent errors in the log. 2 windows firewall rules exist- 1 for UDP and 1 for TCP for the ultragcir3 executable.
Can you suggest other things I can try / look for to resolve the issue?
Thanks!
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