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-   -   New Z-Wave toolbox (http://board.homeseer.com/showthread.php?t=185875)

rprade December 15th, 2016 03:19 PM

New Z-Wave toolbox
 
I don't want to promote another company's products, but I got an email from a supplier promoting a new Z-Wave toolbox module that looks very promising. It has a packet analyzer, a spectrum analyzer, a network health tester and can create a graphical representation of the network topology.

It is very similar to the Pi based professional unit we saw here recently, though this one is not built on a Pi. If I remember correctly, the professional unit was only to be sold to members of the Z-Wave alliance. This one is available to end users.

The model number is ZWP-TBX and if you click on the number a Google search will show you the product.

I think it is a little expensive, but sincerely hope that HomeSeer has plans for a similar product - it would help reduce the duration of many headaches.

bebaldin December 15th, 2016 03:30 PM

That case looks exactly like a Vera Edge case.

ewkearns December 15th, 2016 05:15 PM

Quote:

Originally Posted by rprade (Post 1280942)
[I] sincerely hope that HomeSeer has plans for a similar product - it would help reduce the duration of many headaches.


+1

Vector December 15th, 2016 10:33 PM

Randy,

I also saw this today and then searched and found this thread. I also saw some posts on another site. While I would be happy to pay $250 for a tool that would truly help us identify z-wave issues, a scan of the quick start guide left me wondering if I would know how to interpret the results. They don't post the full manual that I could see.

Hoping someone call tell me whether it comes with "Z-wave troubleshooting for dummies".

Thankfully my Z-wave issues have subsided over the last few months, so no immediate/urgent need.

Regards,
Vector

rprade December 15th, 2016 10:53 PM

I am in the same boat, last year I really could have used the tool. I will regret saying this, but my entire system has been near perfect. The only lingering problem I had was with Z-Net reliability which was cured with the 1.0.21 update. Since that update about 3 months ago, I haven't had a single hiccup of any kind - Z-Wave or any other device.

I do still have occasional periods where Z-Wave response is not as snappy as I would like it, but I am 99% convinced that it is HomeSeer slowing down, not the Z-Wave network or plug-in. Even when the response is occasionally slow, I am speaking of only a second or so. Most of the time all commands are instant.

Number of Devices: 2027
Number of Events: 1447
Z-Wave devices 112

mystic860 December 16th, 2016 12:02 AM

Quote:

Originally Posted by rprade (Post 1281010)

Number of Devices: 2027
Number of Events: 1447
Z-Wave devices 112

Not meaning to hijack this thread but, this caught my eye as rather impressive. Would be neat to see whats behind all that in terms of new ideas for use.

anyway just a thought lol

rprade December 16th, 2016 09:53 AM

Quote:

Originally Posted by mystic860 (Post 1281021)
Not meaning to hijack this thread but, this caught my eye as rather impressive. Would be neat to see whats behind all that in terms of new ideas for use.

anyway just a thought lol

It wasn't meant to impress, just to show that a "busy" HS system can be reliable. I'll see if I can start another thread to outline the system.

MDavisZWP December 20th, 2016 12:14 PM

Hello HomeSeer message board. I am the driver behind the ZwaveProducts ToolBox. To answer questions about 'Z-Wave for Dummies' - ZWP is working with anyone who buys a ToolBox to give them the skills to get the most out of the features we worked so hard to offer. Not everything behind HA is straightforward and I think we all need to help each other from time to time.

The instructions are sparse on purpose, because we have no idea of knowing the knowledge level of the intended consumer. Case studies, videos, and a webinar are all in the works to provide the needed support to ToolBox users, and will be tailored to client response.

Yesterday we put up a Facebook Group for the tool, and are working on obtaining space on a third-party forum that will allow users more freedom in sharing ideas and concerns.

I'm glad that you saw our email. Many were sold before the official notification even came out, so that it's clear that this was a product that was needed in the industry. I hope that Homeseer offers tools; seeing what is going on in the network is fundamental to Z-Wave being the best protocol for what it does.

Thanks for allowing me a bit of text to explain. I wish you all the best of luck in your projects. All the best.

-Matthew

paul April 8th, 2017 01:15 PM

Ok, decided to take the plunge and order one to my Austin office while I'm there next week for a conference (easier than shipping across the border). Guess I'll see how well it works!

mikee123 April 21st, 2017 05:53 AM

Looks interesting although I do not know if I could understand the results. Is this coming to Europe (UK) ?

paul April 21st, 2017 01:14 PM

Quick update - received my toolbox and solved an interference issue that had kept my entire z-wave network down for the last week or so. Had my network back up in 30 min. I give the tool a big thumbs up.....

DSteiNeuro May 30th, 2017 11:21 PM

Quote:

Originally Posted by MDavisZWP (Post 1281784)
Hello HomeSeer message board. I am the driver behind the ZwaveProducts ToolBox. To answer questions about 'Z-Wave for Dummies' - ZWP is working with anyone who buys a ToolBox to give them the skills to get the most out of the features we worked so hard to offer. Not everything behind HA is straightforward and I think we all need to help each other from time to time.

The instructions are sparse on purpose, because we have no idea of knowing the knowledge level of the intended consumer. Case studies, videos, and a webinar are all in the works to provide the needed support to ToolBox users, and will be tailored to client response.

Yesterday we put up a Facebook Group for the tool, and are working on obtaining space on a third-party forum that will allow users more freedom in sharing ideas and concerns.

I'm glad that you saw our email. Many were sold before the official notification even came out, so that it's clear that this was a product that was needed in the industry. I hope that Homeseer offers tools; seeing what is going on in the network is fundamental to Z-Wave being the best protocol for what it does.

Thanks for allowing me a bit of text to explain. I wish you all the best of luck in your projects. All the best.

-Matthew

Hello, I figured that I have enough invested in ZWave to give the toolbox a try.
I am able to access the toolbox on my iPad but don't understand how to join the Toolbox to HomeSeer to use the Network Health Function.

I know that you press "Learn" then "Add a new device" from HomeSeer.
Is this a new node or a controller function?

Thanks

MDavisZWP April 12th, 2018 10:47 AM

Hello DSteiNeuro

Thanks for your purchase of the Z-Wave ToolBox.

Once you've joined the ToolBox with your tablet, go to your Homeseer controller and add a generic Z-Wave device, then immediately press the Learn button on the ToolBox.

With that being said, we've updated the ToolBox with a update, which addresses many customer requests. 1.3.0 is available for free and is an official update. In this case, you would add a generic Z-Wave device, then immediately press Connect to Network on the ToolBox. It's the same concept; just much faster and more stable.

When you succeed in your troubleshooting, we all succeed. Please feel free to contact us with any questions!

-Matthew

ScottRennie May 9th, 2018 03:08 AM

Quote:

Originally Posted by mikee123 (Post 1303057)
Looks interesting although I do not know if I could understand the results. Is this coming to Europe (UK) ?

Any news on a UK version and distributor?

Richel May 19th, 2018 02:37 PM

Quote:

Originally Posted by MDavisZWP (Post 1360821)
...
Once you've joined the ToolBox with your tablet, go to your Homeseer controller and add a generic Z-Wave device, then immediately press the Learn button on the ToolBox.
...

I received my ToolBox a couple of days ago and I think it may be defective. When I first started it up and added it to Homeseer, the LED for Z-Wave on the ToolBox was flashing. I was able to to include it as a device and I continue to be able to contact it via my Z-Net ("successfully sent a packet to node"). However, the Z-Wave LED no longer flashes and the "Packet Analyzer" is frozen in time from the first time I used it. Also, on the interface on my tablet, I continually get a weird error message, which reads something like: “error type b_spec_developer_includes is not a function.”

Also, where exactly is this "Learn" button on the ToolBox described above?

Thanks,
Elliott

DSteiNeuro May 20th, 2018 11:28 AM

1 Attachment(s)
You connect to the Z-Wave network from the interface not the physical toolbox.
The updated user manual is Here. The new user manual is very helpful and has lots on information on Z-Wave in general.

Look at page 38, Pairing the Toolbox with the Target Z-Wave Controller. This is done after the toolbox has paired with your Home Network.

Once paired with your home network, check to be sure that you have the latest firmware. There was a fairly recent major update.

You might also want to try different browsers. I think that I had issues with IE and found that Chrome worked better.

I have had fantastic support from the Z-Wave Toolbox team! They also have a Facebook team that is helpful.

Richel May 20th, 2018 12:26 PM

DSteiNeuro:

Thanks for your help. I am waiting on support from Z-Wave Products. When you are accessing the physical ToolBox via a tablet (connecting to its wifi) and when you are using it to analyze your system (e.g., using the Packet Analyzer), is the LED for Z-WAVE on the ToolBox flashing? It did initially on mine, but no longer does. I have the latest firmware (V. 1.3.0 Z-Wave Products © 2014-2018) and I am getting all kinds of errors:
Critical error has occurred! Please restart ToolBox and try again.
Oops! Something went wrong....

By the way, I have added it to Homeseer and it is connected: Successfully sent a frame to node 138 (Node 138 Z-Wave Static Controller) which was acknowledged.

Elliott

DSteiNeuro May 20th, 2018 07:45 PM

Hi Elliot, I can't help with the tablet because I am currently using a PC browser.

Is your tablet IOS or android? Either way, I would trying clearing the cache and also trying another tablet browser such as Goggle Chrome.

If no luck, I am sure that the Toolbox support will contact you quickly. They were very helpful when I had an issue.

David

MDavisZWP May 23rd, 2018 02:19 PM

David;

Thanks for the positive feedback. I'm glad we were able to help you. We aim for quick and attentive answers regarding the ToolBox where ever we can. We've just revamped our phone and ticketing systems to be more responsive, which can be found on our ToolBox User's page. https://www.zwaveproducts.com/z-wave-toolbox

Elliot;

I hope you were able to figure everything out after our call. I thank you for your patience, as I'm still getting used to our new phone and ticketing systems. :D We're here if you need us. All the best.

Richel May 23rd, 2018 02:53 PM

Quote:

Originally Posted by MDavisZWP (Post 1367112)
David;

Thanks for the positive feedback. I'm glad we were able to help you. We aim for quick and attentive answers regarding the ToolBox where ever we can. We've just revamped our phone and ticketing systems to be more responsive, which can be found on our ToolBox User's page. https://www.zwaveproducts.com/z-wave-toolbox

Elliot;

I hope you were able to figure everything out after our call. I thank you for your patience, as I'm still getting used to our new phone and ticketing systems. :D We're here if you need us. All the best.

Matthew:

Thanks. Everything is fine. I second what has been stated above: I too have had fantastic support from the Z-Wave Toolbox team!

Elliott


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