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Search: Posts Made By: Rupp
Forum: Irrigation Discussion February 18th, 2018, 12:07 PM
Replies: 2
Views: 76
Posted By Rupp
This uses ZigBee so you should ask this in the...

This uses ZigBee so you should ask this in the Jowihue plugin forum which interfaces with ZigBee hubs and devices.
Forum: HS3Touch Clients - Apple IOS February 17th, 2018, 06:03 PM
Replies: 3
Views: 105
Posted By Rupp
Can you connect to your HS3 instance from...

Can you connect to your HS3 instance from myhs.homeseer.com remotely? You may want to put in a support ticket at support@homeseer.com so we can see how your HS3 user accounts are setup.
Forum: HomeTroller™ February 17th, 2018, 03:05 PM
Replies: 20
Views: 766
Posted By Rupp
For this issue : 1) Navigate to Tools > System...

For this issue :
1) Navigate to Tools > System > Linux Tools
2) Login with the system password that you created when you first set up the device
3) Download the update script using the following...
Forum: HomeTroller™ February 17th, 2018, 03:00 PM
Replies: 20
Views: 766
Posted By Rupp
Please put in a support ticket email to...

Please put in a support ticket email to support@homeseer.com for this error.
Forum: HomeSeer General Discussion Area February 17th, 2018, 01:05 PM
Replies: 6
Views: 241
Posted By Rupp
That would be more than adequate as many users...

That would be more than adequate as many users use RPi units with 1GB of RAM and a 1.2 GHZ processor.
Forum: Caddx February 16th, 2018, 11:50 AM
Replies: 13
Views: 130
Posted By Rupp
Hopefully the plugin author will see this and...

Hopefully the plugin author will see this and help. You may also want to send him a pm and ask as well.
Forum: HomeSeer General Discussion Area February 15th, 2018, 12:31 PM
Replies: 19
Views: 626
Posted By Rupp
You should remove it and then use the non secured...

You should remove it and then use the non secured method to include it as a test.
Forum: HS3 / HS3PRO Discussion February 15th, 2018, 11:48 AM
Replies: 5
Views: 177
Posted By Rupp
Does find.homeseer.com in a web browser find your...

Does find.homeseer.com in a web browser find your HS3 server?
Forum: HomeSeer General Discussion Area February 15th, 2018, 11:44 AM
Replies: 19
Views: 626
Posted By Rupp
How close was the device to your Z-Wave interface...

How close was the device to your Z-Wave interface when you attempted to rescan it? Also which version of the Z-Wave plugin are you running?
Forum: SmartStick+ February 14th, 2018, 10:59 PM
Replies: 4
Views: 145
Posted By Rupp
Did you try doing a delete on one of these...

Did you try doing a delete on one of these devices prior to adding it in case it was included in a network at one time or another?
Forum: HS3 / HS3PRO Discussion February 14th, 2018, 02:34 PM
Replies: 6
Views: 165
Posted By Rupp
Check to ensure HS3 loaded your correct...

Check to ensure HS3 loaded your correct configuration file using Tools > Setup > General Tab. If HS3 crashes it may loose the pointer to this file and load another file.
Forum: HS3Touch Designer February 13th, 2018, 03:54 PM
Replies: 6
Views: 139
Posted By Rupp
What url are you using for the image?

What url are you using for the image?
Forum: HS3 / HS3PRO Discussion February 12th, 2018, 09:25 PM
Replies: 8
Views: 262
Posted By Rupp
You can use the license on a new PC but that will...

You can use the license on a new PC but that will prevent selling the hardware with a license. If you sell it the new user will have to purchase a license to use on the hardware.
Forum: HS3 / HS3PRO Discussion February 12th, 2018, 05:03 PM
Replies: 8
Views: 262
Posted By Rupp
Yes you can move that license to a PC. It may...

Yes you can move that license to a PC. It may require a reset and if it does email support@homeseer.com to reset your license.
Forum: HomeSeer X10 Plug-in February 11th, 2018, 05:08 PM
Replies: 7
Views: 184
Posted By Rupp
You need to be using the X10 plugin and not the...

You need to be using the X10 plugin and not the CM15A plugin for this hardware. You may also want to post any other X10 related question in the X10 forums.
Forum: HomeSeer General Discussion Area February 9th, 2018, 09:09 PM
Replies: 2
Views: 205
Posted By Rupp
Try doing a "restart THIS interface" to reset the...

Try doing a "restart THIS interface" to reset the interface.
Forum: HS3Touch General Discusion February 8th, 2018, 11:02 PM
Replies: 2
Views: 182
Posted By Rupp
You need to ensure that your HomeSeer user...

You need to ensure that your HomeSeer user account for myHomeSeer user account (which is an email account) password matches what you use on the myHomeSeer web site. You also will want to ensure you...
Forum: HomeSeer and Google Home February 8th, 2018, 03:16 PM
Replies: 61
Views: 1,401
Posted By Rupp
If you turn off all voice commands and then...

If you turn off all voice commands and then enable only a couple of lights does it link?
Forum: HomeSeer X10 Plug-in February 8th, 2018, 03:14 PM
Replies: 13
Views: 256
Posted By Rupp
Dave you may want to add your issue to this post...

Dave you may want to add your issue to this post as this data isn't of much use without the problem being presented.
Forum: HS3 / HS3PRO Discussion February 6th, 2018, 02:29 PM
Replies: 3
Views: 202
Posted By Rupp
What error are you receiving? Try changing the +...

What error are you receiving? Try changing the + to an & in the magenta line.
Forum: HomeSeer Z-Wave Plug-in February 6th, 2018, 12:06 PM
Replies: 10
Views: 774
Posted By Rupp
You may want to put in an email to...

You may want to put in an email to support@homeseer.com and report this issue there.
Forum: HomeSeer Z-Wave Plug-in February 6th, 2018, 08:51 AM
Replies: 6
Views: 424
Posted By Rupp
If you encounter this issue please email...

If you encounter this issue please email support@homeseer.com so they can assist you with this issue.
Forum: HomeTroller Zee February 5th, 2018, 11:31 PM
Replies: 5
Views: 223
Posted By Rupp
I'm not sure what you are asking but the OP just...

I'm not sure what you are asking but the OP just wanted to build his own Zee S2 unit.
Forum: Z-NET February 5th, 2018, 11:29 PM
Replies: 3
Views: 169
Posted By Rupp
"Typically" in a two controller setup you have...

"Typically" in a two controller setup you have two networks with some of your nodes on one controller and some on the other to increase coverage. Is there a reason you want both to contain the same...
Forum: HomeSeer Z-Wave Plug-in February 5th, 2018, 11:27 PM
Replies: 13
Views: 490
Posted By Rupp
Please send an email to support@homeseer.com and...

Please send an email to support@homeseer.com and they should be able to work with you on this issue.
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