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Forum: HomeSeer Z-Wave Plug-in October 19th, 2017, 07:40 AM
Replies: 2
Views: 99
Posted By Rupp
If you want to add them in a secure mode they...

If you want to add them in a secure mode they have to be closer to the controller than in non secure mode. Also if you have two Z-Wave interfaces the devices have to be removed before adding to a...
Forum: HomeSeer Amazon Echo Skill October 18th, 2017, 10:36 PM
Replies: 3
Views: 100
Posted By Rupp
When I had this issue a while back I logged into...

When I had this issue a while back I logged into the SmartHome section of Alexa and forgot my devices, then did a new Discovery.
Forum: Thermostat / HVAC Discussion October 18th, 2017, 09:04 PM
Replies: 11
Views: 321
Posted By Rupp
Why reinvent what already works. You can add a...

Why reinvent what already works. You can add a tstat and integrate the rest a whole lot easier and it doesn't need to be replaced if you ever move.
Forum: HomeSeer Amazon Echo Skill October 18th, 2017, 03:26 PM
Replies: 6
Views: 224
Posted By Rupp
He was using a trial license during his trial...

He was using a trial license during his trial period and then purchased a license but didn't get his myHomeseer account configured to his new license. Once his myHomeSeer account had the correct...
Forum: HS3 / HS3PRO Discussion October 18th, 2017, 08:13 AM
Replies: 2
Views: 148
Posted By Rupp
Yes you can do this and yes you need the HS2...

Yes you can do this and yes you need the HS2 license key.
https://shop.homeseer.com/collections/home-control-software
Forum: HomeSeer X10 Plug-in October 17th, 2017, 11:37 AM
Replies: 1
Views: 74
Posted By Rupp
You may want to post this in the Omni plugin...

You may want to post this in the Omni plugin forums so the plugin author sees this post:
https://forums.homeseer.com/forumdisplay.php?f=1287
Forum: HS3Touch Clients - Android October 15th, 2017, 08:42 PM
Replies: 14
Views: 314
Posted By Rupp
What version of HS3 are you running? The...

What version of HS3 are you running?
The purpose of the username/password is so HSTouch plugin can connect to HS3. Similar to the speaker client connecting to HS3.
Forum: HS3Touch Clients - Android October 15th, 2017, 07:21 PM
Replies: 14
Views: 314
Posted By Rupp
You do not have to set anything in HStouch just...

You do not have to set anything in HStouch just in the HSTouch settings within HS3.
Forum: HomeSeer Amazon Echo Skill October 15th, 2017, 03:25 PM
Replies: 13
Views: 440
Posted By Rupp
There's a new option in the latest versions of...

There's a new option in the latest versions of HS3 where you can add a name to each of your devices via the device config that makes this a lot easier as well.
Forum: HomeSeer General Discussion Area October 14th, 2017, 10:44 PM
Replies: 7
Views: 301
Posted By Rupp
What about one of these? ...

What about one of these?
https://shop.homeseer.com/collections/lighting/products/cooper-rfwc5aw-z-wave-5-scene-controller-alpine-white?variant=43533811532
Forum: HomeSeer Amazon Echo Connected Home API October 14th, 2017, 11:32 AM
Replies: 4
Views: 184
Posted By Rupp
See this thread for the status of myHS. ...

See this thread for the status of myHS.
https://forums.homeseer.com/showthread.php?t=174888
Forum: Honeywell WiFi Thermostat (3P) October 11th, 2017, 10:56 PM
Replies: 10
Views: 185
Posted By Rupp
Rick, If you want anything added you can use...

Rick,
If you want anything added you can use the HSTouch Designer to design the screens you desire. It takes a few days to figure out how to create your own screens but once you understand how...
Forum: HS3Touch™ October 11th, 2017, 05:40 PM
Replies: 3
Views: 188
Posted By Rupp
A fix was put in for this so check the app store...

A fix was put in for this so check the app store for version 3.40 for a fix for this issue.
Forum: HomeSeer Software October 11th, 2017, 03:39 PM
Replies: 3
Views: 141
Posted By Rupp
Here's a link to the speaker setup only. ...

Here's a link to the speaker setup only.
https://homeseer.com/updates3/SetupSpeaker.exe
Forum: HS3 / HS3PRO Discussion October 11th, 2017, 01:35 PM
Replies: 46
Views: 1,601
Posted By Rupp
You guys really need to move your info here as...

You guys really need to move your info here as this is where Rich is monitoring.
https://forums.homeseer.com/showthread.php?t=191082
Forum: HS3 / HS3PRO Discussion October 11th, 2017, 01:14 PM
Replies: 504
Views: 18,475
Posted By Rupp
Check your user account in the HSTouch settings.

Check your user account in the HSTouch settings.
Forum: HS3Touch General Discusion October 11th, 2017, 01:07 PM
Replies: 11
Views: 284
Posted By Rupp
What version of HS3 are you running?

What version of HS3 are you running?
Forum: HS3Touch General Discusion October 11th, 2017, 12:58 PM
Replies: 11
Views: 284
Posted By Rupp
Did you check the user account within the HSTouch...

Did you check the user account within the HSTouch Settings? This has been the issue on the latest builds.
Forum: HS3Touch General Discusion October 11th, 2017, 09:51 AM
Replies: 11
Views: 284
Posted By Rupp
Are there any errors in the HomeSeer log file...

Are there any errors in the HomeSeer log file when it's supposed to speak? Are your devices listed as speaker clients Tools > Setup > Network tab?
Forum: HomeSeer General Discussion Area October 10th, 2017, 08:32 PM
Replies: 2
Views: 245
Posted By Rupp
If your purchase was approved you should have...

If your purchase was approved you should have received an email with your new codes. You can license the plugins via the Plug-ins > Manage page. You should put in an email to support@homeseer.com...
Forum: MyHS Remote Access Service October 10th, 2017, 09:07 AM
Replies: 16
Views: 359
Posted By Rupp
So you are not using your myHomeSeer account to...

So you are not using your myHomeSeer account to connect?
Forum: MyHS Remote Access Service October 10th, 2017, 08:03 AM
Replies: 16
Views: 359
Posted By Rupp
Does your myHS login have admin + local and is it...

Does your myHS login have admin + local and is it the only account with local?
Forum: MyHS Remote Access Service October 8th, 2017, 08:26 PM
Replies: 16
Views: 359
Posted By Rupp
Does your myHS login have admin + local and is it...

Does your myHS login have admin + local and is it the only account with local? Have you tried restarting HS3 since this change and it's also a good idea to restart (disable/enable) the HSTouch...
Forum: HS3 / HS3PRO Discussion October 8th, 2017, 01:52 PM
Replies: 6
Views: 250
Posted By Rupp
Does the hardware work if you move it closer to...

Does the hardware work if you move it closer to your Z-Wave interface?
Forum: HomeTroller Zee October 7th, 2017, 12:59 AM
Replies: 1
Views: 139
Posted By Rupp
Hover over the run event icon and you will see...

Hover over the run event icon and you will see why it's always sending an email as manually testing events triggers are ignored.
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