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Forum: HomeSeer General Discussion Area April 24th, 2018, 05:11 PM
Replies: 3
Views: 279
Posted By Rupp
Wow! Time flies by in the digital world very...

Wow! Time flies by in the digital world very fast these days :)
Forum: HomeSeer Z-Wave Plug-in April 22nd, 2018, 02:52 PM
Replies: 12
Views: 354
Posted By Rupp
How far is the lock from your Z-Wave interface? ...

How far is the lock from your Z-Wave interface? Are there any non battery operated devices near the lock to provide a route back to your controller?
Forum: HomeSeer Zigbee Plug-in April 16th, 2018, 07:57 PM
Replies: 11
Views: 348
Posted By Rupp
This is a known issue and support is working on a...

This is a known issue and support is working on a fix.
Forum: HomeSeer Z-Wave Plug-in April 15th, 2018, 07:50 PM
Replies: 8
Views: 233
Posted By Rupp
You will want to look at any parameters available...

You will want to look at any parameters available on the root device for this switch. If it's adjustable there will be a parameter to change the behavior.
Forum: User Interface Discussion April 15th, 2018, 06:19 PM
Replies: 2
Views: 173
Posted By Rupp
If you have an Amazon device then no plugin is...

If you have an Amazon device then no plugin is needed as it's all build in to one of the skills.
https://homeseer.com/amazon-alexa-integration/
Forum: HS3 / HS3PRO Discussion April 15th, 2018, 05:27 PM
Replies: 12
Views: 415
Posted By Rupp
This should be fixed by Monday morning as the...

This should be fixed by Monday morning as the download like was accidentally removed.
Forum: HomeSeer Wall Dimmers & Switches April 15th, 2018, 12:23 PM
Replies: 3
Views: 131
Posted By Rupp
If you create an event with only this switch in...

If you create an event with only this switch in it do you still see this issue?
Forum: HomeSeer Zigbee Plug-in April 14th, 2018, 12:29 PM
Replies: 11
Views: 348
Posted By Rupp
Put in a support ticket if you are experiencing...

Put in a support ticket if you are experiencing this issue. Email support@homeseer.com
Forum: Jon00's plugins and scripts April 12th, 2018, 08:26 PM
Replies: 14
Views: 534
Posted By Rupp
Select Tools > Setup > Other Settings > HSSentry...

Select Tools > Setup > Other Settings > HSSentry (Software system monitor)
Forum: Jon00's plugins and scripts April 12th, 2018, 07:02 PM
Replies: 14
Views: 534
Posted By Rupp
What plugins are you running? Do you have issues...

What plugins are you running? Do you have issues if you run no plugins?
Forum: Arduino Plugin (3P) April 11th, 2018, 04:40 PM
Replies: 7
Views: 251
Posted By Rupp
See this post for a few links: ...

See this post for a few links:
https://forums.homeseer.com/showpost.php?p=1309201&postcount=22
Forum: HS3 / HS3PRO Discussion April 11th, 2018, 01:43 PM
Replies: 9
Views: 423
Posted By Rupp
I agree on this one. Please put in a help desk...

I agree on this one. Please put in a help desk ticket on this support@homeseer.com as this needs to get fixed.
Forum: HS3Touch General Discusion April 11th, 2018, 10:00 AM
Replies: 10
Views: 360
Posted By Rupp
Your welcome. If you could put in a help desk...

Your welcome. If you could put in a help desk request on this issue I'd appreciate it. We really need to get this fixed. Email support@homeseer.com
Forum: HS3Touch General Discusion April 10th, 2018, 10:28 PM
Replies: 10
Views: 360
Posted By Rupp
For Tools > Setup > General Tab >Location...

For Tools > Setup > General Tab >Location (Sunrise/Sunset) Settings do you have Birmingham selected? There's a bug in this code so I entered my approximate lat and long in to this area and adjusted...
Forum: HS3Touch General Discusion April 10th, 2018, 09:09 PM
Replies: 10
Views: 360
Posted By Rupp
If you key in your ZipCode in the HSTouch...

If you key in your ZipCode in the HSTouch settings the default weather should show. Is it now working?
Forum: HomeSeer General Discussion Area April 10th, 2018, 09:16 AM
Replies: 4
Views: 178
Posted By Rupp
Your devices are stored in your config files and...

Your devices are stored in your config files and if you've been backing these up then they should be there. Have you checked to see if some devices may be hidden? Are there any errors in the...
Forum: HS3 / HS3PRO Discussion April 10th, 2018, 09:13 AM
Replies: 5
Views: 386
Posted By Rupp
Have you tried rolling back to the release...

Have you tried rolling back to the release versions of HS3 and the Z-Wave plugin and set your system back up? Beta testing can leave systems in a mess from all the installs and updates. I'd also...
Forum: BLBackup (3P) April 10th, 2018, 08:38 AM
Replies: 2
Views: 130
Posted By Rupp
It depends on what you chose to backup. If you...

It depends on what you chose to backup. If you backed up your entire HS3 folder then you can do a complete overlay of the existing folder structure.
Forum: HomeSeer General Discussion Area April 10th, 2018, 08:36 AM
Replies: 5
Views: 248
Posted By Rupp
The hardware should not loose their settings due...

The hardware should not loose their settings due to a power outage and I'm wondering if the devices are in a bad state from the power drop. Once back on "regular" power tripping the breakers should...
Forum: HomeSeer General Discussion Area April 10th, 2018, 07:45 AM
Replies: 5
Views: 248
Posted By Rupp
How often do you loose power? Wouldn't it be...

How often do you loose power? Wouldn't it be easier to simply trip the breaker on these devices once the power is restored?
Forum: HomeSeer General Discussion Area April 9th, 2018, 03:44 PM
Replies: 19
Views: 1,579
Posted By Rupp
You will need to delete your Z-Wave associations...

You will need to delete your Z-Wave associations from SmartThings an the associate the devices to your Z-Net to use them within HS3.
Forum: HS3 Event Clinic April 9th, 2018, 01:04 PM
Replies: 40
Views: 1,160
Posted By Rupp
Correct.

Correct.
Forum: HomeSeer General Discussion Area April 8th, 2018, 05:26 PM
Replies: 6
Views: 399
Posted By Rupp
A half mile is going to require some type of a...

A half mile is going to require some type of a long range sensor and these aren't inexpensive.
Forum: HomeSeer Z-Wave Plug-in April 8th, 2018, 01:57 PM
Replies: 26
Views: 2,720
Posted By Rupp
Typically when a switch reports itself as a Sigma...

Typically when a switch reports itself as a Sigma device it wasn't added correctly. How close was the switch when you attempted to add it?
Forum: HomeSeer Z-Wave Plug-in April 7th, 2018, 03:14 PM
Replies: 5
Views: 245
Posted By Rupp
There are users that have reported success using...

There are users that have reported success using this device. How far from your Z-Wave interface is the device? What version of the Z-Wave plugin are you running?
...
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