Remote Speaker.exe stops working

[antoon]

The last week i get the same error:

20-5-2007 3:21:19 ~!~Info~!~Speaker client connected from: 127.0.0.1
20-5-2007 3:21:19 ~!~Info~!~Speaker Client speech recognition stopped
20-5-2007 3:21:19 ~!~Info~!~Speaker host added, Name: Mediaserver IP address: 127.0.0.1

After that the status page is not updating anymore and scripts are not running correctly anymore and i must restart HS.
I have had this problem for about 3 times the last week.
In the meantime i have nothing change to my setup.
I am running HS on Windows Vista Ultimate now for about four month without any problem till this week.

Best regards,
Antoon

[Rupp]

That's interesting as Speaker.exe on my Vista machine seems to be the most stable. I have not had to restart it in the last 4 days. On the other hand, I have had to restart it on my XP machines (running NAV) at least once each in that same time period.

That does not sound like an AV issue.....

Rob

PS. This is NOT intended as a slam or flame. Why are you always so quick to point to AV as the cause of problems? I have never found AV to be a problem with HS or any other HA support app. ...ANY app for that matter. I'm just curious. .....also curious about what AV app you use??

Rob,
No problem. There are dozens of help desk tickets that come in with the new popup error messages that HomeSeer uses for debug. Many of these point directly at AV packages scanning a process in use and causing a memory stomp. NAV and NOD 32 are the biggest culprits. These AV packages have become as bad as many ADWare attacks loading so much "junk" on a machine that it make the machine slower and unreliable.

[tenholde]

Running Vista, remote computer. Installed with Vista installer, speaker.exe only.

Speaker.exe fails when starting computer everytime. I then restart it manually, and all is okay. Here is failure info:

The description for Event ID 1000 from source Application Error cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Speaker.exe
2.2.0.11
0000003a
nvd3dum.dll
7.15.11.6222
468eb375
c0000005
0017bd32

The substitution string for insert index (%1) could not be found




Fault bucket 501879285, type 1
Event Name: APPCRASH
Response: None
Cab Id: 372950403

Problem signature:
P1: Speaker.exe
P2: 2.2.0.11
P3: 0000003a
P4: nvd3dum.dll
P5: 7.15.11.6222
P6: 468eb375
P7: c0000005
P8: 0017bd32
P9:
P10:

Attached files:
C:\Users\tenholde\AppData\Local\Temp\WER41D.tmp.version.txt
C:\Users\tenholde\AppData\Local\Temp\WER1D33.tmp.mdmp

These files may be available here:
C:\Users\tenholde\AppData\Local\Microsoft\Windows\WER\Report Archive\Report0c4b0a42



Version=1
EventType=APPCRASH
EventTime=128332637913041142
ReportType=2
Consent=1
UploadTime=128332637947853367
Response.BucketId=501879285
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Speaker.exe
Sig[1].Name=Application Version
Sig[1].Value=2.2.0.11
Sig[2].Name=Application Timestamp
Sig[2].Value=0000003a
Sig[3].Name=Fault Module Name
Sig[3].Value=nvd3dum.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=7.15.11.6222
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=468eb375
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0017bd32
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6000.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\HomeSeer 2\Speaker.exe
UI[3]=Speaker.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=iData=1/nDumpFile=//Upload//iCab//10F33068801C43199EE4162D6DFC1217.cab/nDumpServer=Watson294.watson.microsoft.com/nResponseServer=Watson294.watson.microsoft.com/nResponseURL=//dw//StageFour.asp?iBucket=501879285&szCab=10F33068801C43199EE416 2D6DFC1217.cab/nBucket=501879285/nBucketTable=1/nResponse=1/n
File[0].CabName=Version.txt
File[0].Path=WER41D.tmp.version.txt
File[0].Flags=851971
File[0].Type=5
File[1].CabName=minidump.mdmp
File[1].Path=WER1D33.tmp.mdmp
File[1].Flags=2949123
File[1].Type=2
File[2].CabName=Report.cab
File[2].Path=Report.cab
File[2].Flags=196608
File[2].Type=7
FriendlyEventName=APPCRASH
ConsentKey=APPCRASH
AppName=Speaker.exe
AppPath=C:\Program Files\HomeSeer 2\Speaker.exe
ReportDescription=Stopped working