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The state of the different speaker do not update in hs3 device manager

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    The state of the different speaker do not update in hs3 device manager

    hi,

    the states of all my sonos device do not update . If i restart my pc is is ok but not for too long.


    I need to use to states as a triger to control my soundbar with Harmony and other stuffs.


    All the events are working if i mannually triger them.. But The Sonos plugin do not update the speaker status...so i can't use the play/pause/stop states as trigers.

    thank you
    Last edited by ; January 12, 2018, 04:35 PM.

    #2
    Just a sample of two events
    Last edited by ; March 22, 2018, 08:30 PM.

    Comment


      #3
      my setup page
      Last edited by ; March 22, 2018, 08:30 PM.

      Comment


        #4
        Originally posted by Summerguy View Post
        my setup page
        Check firewall. The PI doesn't have allowance.
        Dirk

        Comment


          #5
          Thank you Dirk,

          I did chnaged some setting in the firewall , and added a rule for outbound. We'll see.


          For now it works.

          Comment


            #6
            Originally posted by Summerguy View Post
            Thank you Dirk,

            I did chnaged some setting in the firewall , and added a rule for outbound. We'll see.


            For now it works.
            Wouldn't updating HomeSeer Devices require an inbound rule as well? To make sure, disable the firewall and test.

            I just created an exception for HSPI_Sonos.exe and didn't create outbound or inbound rules individually. My HS Devices update reliably.
            HS4 Pro, 4.2.19.0 Windows 10 pro, Supermicro LP Xeon

            Comment


              #7
              Originally posted by Summerguy
              The same problem is there again :S
              Firewall settings look good. I only see one entry in the outgoing and two in the incoming rules. Seem to recall that some firewalls are version specific, so if you went from say PI version 3.0.x.x to 3.1.x.x makes sure the latter is allowed. Guess easiest way is to turn firewall off and see if it works.

              For the log, do not turn on the upnp logging, leave it to error only, ONLY turn on the debug flag (not the superdebug). Then pause a player, continue to play etc. If you see no events and no errors, it is your firewall or a network setting. I assume there are no routers involved between the PC running this PI and the Sonos network.

              Dirk

              Comment


                #8
                my connect is connected to the router.

                i allowed all the connection to my router too. but same thing.

                i never installed the old sonos plugin

                edit: changed the debug setting as you said... i did put my router and firewall setting to normal again.

                restarted homeseer. Now at this very moment it does works. But i do not know why. And i think the problem will come in not so long

                Comment


                  #9
                  The problem happened again.

                  here is the log
                  Last edited by ; January 12, 2018, 08:41 PM.

                  Comment


                    #10
                    Jan-12 4:41:15 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                    Jan-12 4:40:40 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.

                    Jan-12 4:40:24 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.

                    Jan-12 4:40:08 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                    Jan-12 4:31:05 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                    Jan-12 4:30:16 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                    Jan-12 4:30:16 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.

                    Comment


                      #11
                      Originally posted by Summerguy View Post
                      my connect is connected to the router.

                      i allowed all the connection to my router too. but same thing.

                      i never installed the old sonos plugin

                      edit: changed the debug setting as you said... i did put my router and firewall setting to normal again.

                      restarted homeseer. Now at this very moment it does works. But i do not know why. And i think the problem will come in not so long
                      The fact that it happens after say 20~30 minutes is quite typical of a firewall issue. They tend to remember that an entity that send a message to a destination, that the destination is allowed to respond. However these allowances are time-bound and go away; so after x minutes of inactivity, any now unsolicited message to the PI will not be allowed UNLESS the firewall is configured properly. Not 100% sure whether this is an inbound or outbound rule, intuitively to feel inbound. Did you try it with your firewall off for a while?

                      Not sure I understand your remarks about how you use your router. Is it a router or a switch? A router wouldn't work because by design it doesn't allow any broadcasting (unless you set helper addresses etc), you wouldn't even be able to discover your devices.

                      Will look at your log next.

                      Dirk

                      Comment


                        #12
                        Originally posted by Summerguy View Post
                        The problem happened again.

                        here is the log
                        The log doesn't show anything wrong but doesn't tell me anything because I don't know what you tried to do during the time you captured the log. If you issued play/pause commands between 4:16:28 and 4:17:58 then the events are totally missing in action and almost 100% sure eaten by your firewall or if you really have a router sitting in between; maybe setting on router.

                        Please try with FW off.

                        Which platform is this running on? OS version? Start-up is a bit slow, seems a lot of things happening, not an issue, just curious what you are running this on? I see some Sonos commands being issued even before the PI is properly initialized, maybe some events that kick off during init. Shouldn't be an issue ...

                        Dirk

                        Comment


                          #13
                          Originally posted by Summerguy View Post
                          Jan-12 4:41:15 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                          Jan-12 4:40:40 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.

                          Jan-12 4:40:24 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.

                          Jan-12 4:40:08 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                          Jan-12 4:31:05 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                          Jan-12 4:30:16 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.


                          Jan-12 4:30:16 PM Sonos Error GetPicture called for Zone - Living Room url= http://192.168.1.198:1400/getaa?u=x-...rother.mp3&v=1 caused error: The remote server returned an error: (404) Not Found.
                          Benign errors BUT they are triggered because at that time you were receiving events

                          Comment


                            #14
                            Originally posted by dcorsus View Post
                            The log doesn't show anything wrong but doesn't tell me anything because I don't know what you tried to do during the time you captured the log. If you issued play/pause commands between 4:16:28 and 4:17:58 then the events are totally missing in action and almost 100% sure eaten by your firewall or if you really have a router sitting in between; maybe setting on router.

                            Please try with FW off.

                            Which platform is this running on? OS version? Start-up is a bit slow, seems a lot of things happening, not an issue, just curious what you are running this on? I see some Sonos commands being issued even before the PI is properly initialized, maybe some events that kick off during init. Shouldn't be an issue ...

                            Dirk
                            Thanks Dirk


                            i did play pause the sonos on my cell phone or directly on the device manage page.

                            I also turned off the firewall, and allowed everything in my router.

                            I am on windows 2010 pro x64.

                            My sonos connect is wired to the router.

                            Didnt know i could connect the sonos directly to a pc. will try that one day but not now.

                            Comment


                              #15
                              Originally posted by Summerguy View Post
                              Thanks Dirk


                              i did play pause the sonos on my cell phone or directly on the device manage page.

                              I also turned off the firewall, and allowed everything in my router.

                              I am on windows 2010 pro x64.

                              My sonos connect is wired to the router.

                              Didnt know i could connect the sonos directly to a pc. will try that one day but not now.
                              I apologize if this questions is offending, but is it a router or a switch, we're talking about? Which brand/model number we're talking about?

                              You shouldn't have to connect your player directly to your PC, they just need to be in the same subnet. Are you familiar with subnetting?

                              Maybe let us know what router brand/model you are using and maybe what exactly are you setting/configuring on the router? Screen shot perhaps or something more descriptive.

                              Hope I didn't offend you but if a person's background is not in networking, there is a major difference between routers and switches and what they do and what they are designed NOT to do.

                              Dirk

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