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    Not Discovering All Devices

    Had everything working with Alexa, then renamed devices to make them less verbose. Forgot all devices in Alexa App and did a discover. Sonos Speakers and Nest Thermostat show up, but NONE of the Light/Fan switches are discovered. I have deleted and reinstalled the HomeSeer Skills, validated that the the Voice Command was checked , etc. Still no luck discovering switches.

    HomeSeer SEL Pro
    Sonos PI 3.1.0.22
    Nest PI 3.0.0.28
    MyQ PI 1.1.17267.112
    ZWave PI 3.0.1.148

    #2
    More Info

    Alexa has informed me that I must be a HS3 version 3.0.0.239 or above for these features to work. I'm currently on version 3.0.0.368. Am I missing something?

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      #3
      HomeSeer 2, HomeSeer 3, Allonis myServer, Amazon Alexa Dots, ELK M1G, ISY 994i, HomeKit, BlueIris, and 6 "4k" Cameras using NVR, and integration between all of these systems. Home Automation since 1980.

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        #4
        Originally posted by rwenner View Post
        Had everything working with Alexa, then renamed devices to make them less verbose.
        Similar behaviors and I took the same approach.

        Now alexa finds somethings but not others with no discernible pattern and many devices that ought to be discovered are not discovered.

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          #5
          My Problem was Licensing

          Logged in to HS via browser, updated license. Everything is back.

          Comment


            #6
            Updated license?

            Do you mean you 'reactivated' or somehow deactivated and reactivated?

            Comment


              #7
              Originally posted by kenflorian View Post
              Updated license?

              Do you mean you 'reactivated' or somehow deactivated and reactivated?
              He was using a trial license during his trial period and then purchased a license but didn't get his myHomeseer account configured to his new license. Once his myHomeSeer account had the correct license information it started working.
              💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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                #8
                I am not sure if this is the correct thread, but I am having issues with Alexa discovering all of my devices. I had everything working, and then out of the blue, Alexa no longer knew about one of my ZWave devices. I disabled and re-enabled my Homeseer SmartHome skill, restarted my HS server, forgot and re-discovered all my voice enabled devices, and still, Alexa would not recognize one of my devices. I eventually wound up deleting the ZWave device, and re-importing it from my SmartStick+. Then I had to update the name, floor and room, and update all my events that referenced the deleted device. Once all this was done, Alexa recognized the device, but it was a real hassle to get it recognized. My question is: Has anybody else had issues around certain devices no longer being recognized by Alexa, and if so, have you found a better way to remedy the situation other than deleting the device and re-importing it?

                Comment


                  #9
                  I'm also having a discovery problem. Homeseer devices had been discovered and working for a while. They stopped working a while ago and I just noticed that the Alexa site showed my Homeseer devices as "(offline)". All my non-Homeseer devices were still working correctly. I deleted ALL my devices in Alexa and tried to rediscover them. Now only the non-Homeseer devices were discovered.

                  Tried all the usual fixes, disable/reenable the Homeseer skill, delete and recreate the devices in Homeseer, reboot Homeseer, etc. but Alexa still can't discover my Homeseer devices anymore with either or both Homeseer skills enabled....

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                    #10
                    Here in the UK having just updated from v2 Homeseer SmartHome skill to v3 I am no longer able to discover my zwave devices - only Hue ones. I've tried the unlink relink but no change. Why should this happen and can anyone please assist.

                    If it helps I noticed that I no longer get the Homeseer log entries during discovery !

                    Comment


                      #11
                      Originally posted by grp View Post
                      I am not sure if this is the correct thread, but I am having issues with Alexa discovering all of my devices. I had everything working, and then out of the blue, Alexa no longer knew about one of my ZWave devices. I disabled and re-enabled my Homeseer SmartHome skill, restarted my HS server, forgot and re-discovered all my voice enabled devices, and still, Alexa would not recognize one of my devices. I eventually wound up deleting the ZWave device, and re-importing it from my SmartStick+. Then I had to update the name, floor and room, and update all my events that referenced the deleted device. Once all this was done, Alexa recognized the device, but it was a real hassle to get it recognized. My question is: Has anybody else had issues around certain devices no longer being recognized by Alexa, and if so, have you found a better way to remedy the situation other than deleting the device and re-importing it?
                      Yep, made a post about it here a while ago, no responses though
                      Discussions regarding HomeSeer's Amazon Echo Skill

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