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    Won't start

    Program will not start on my hometroller S6 HS3 plus installation. Have re-installed most recent version downloaded today. Please see attached picture.
    Attached Files

    #2
    Try putting the .exe in your HS3 directory and see if it runs.
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      #3
      Tried putting .exe in Hs3 directory. No change.

      The install put the "HomeSeer Z-Seer+" directory in a directory called "homeseer" whereas the homeseer directory is called "homeseer hs3". Tried putting "HomeSeer Z-Seer+" in "homeseer hs3". No change...

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        #4
        So what is the status with this piece of software, is it supposed to run?

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          #5
          What OS are you running HS3 on?
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            #6
            Win 7, same as came with the hometroller...

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              #7
              Originally posted by Ricky View Post
              Win 7, same as came with the hometroller...
              So are you running this on a HomeTroller? Do you have another PC to test it on? I just loaded it here on a remote Windows 7 PC and it works just fine.
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                #8
                No I don't, the hometroller is my only Win 7 device...everything else is Win 10...

                The hometroller should be a known platform to you, right? No apps. No updates, what could have changed?
                Last edited by Ricky; July 14, 2017, 02:32 PM.

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                  #9
                  Personally, there's not much benefit to running Z-Seer+ on the hometroller directly.
                  You can run it on another computer on your network and get the same results.
                  Last edited by rmasonjr; July 14, 2017, 03:06 PM. Reason: words
                  HS4Pro on a Raspberry Pi4
                  54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
                  Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

                  HSTouch Clients: 1 Android

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                    #10
                    Originally posted by Ricky View Post
                    No I don't, the hometroller is my only Win 7 device...everything else is Win 10...

                    The hometroller should be a known platform to you, right? No apps. No updates, what could have changed?
                    This will run on W10 just fine.
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                      #11
                      I had the same problem, and solved it by upgrading my Microsoft .NET Framework. According to the user guide, it requires at a minimum 4.5.2. I originally had 4.0.3. After the upgrade, it started up just fine.

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