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    #16
    Originally posted by ServiceXp View Post
    Screenshot of settings added.

    Functions: What I mean in yesterdays case, When I enter my door code, and the system see's me, the event I posted above fires. All conditions are met but the activity never starts. The only entry in the logs I can find is the screenshot image.


    This is happening on other events, the only common denominator is it's TV functions.


    Hope that helps..


    .
    change your timeout to 10000 (10 seconds). I've found that sometimes 2 seconds can be too short depending on network traffic and what the hub is doing.

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      #17
      I will have a version out tonight or tomorrow night with a possible fix to this and some extra logging added in case it doesn't fix it.

      The issue I found (as I think I stated above) is that sometimes a failed connect was triggered as a disconnect instead, which is treated a bit differently for the reconnect.

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