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    #31
    Originally posted by mnsandler View Post
    what would the startup log look like if you disabled the zwave interface and let the insteon plugin initialize?
    Here it is. After it booted, the Insteon plugin did not work. I disable and re-enabled and it came up fine.


    Date/Time Pri Type/Error Message/Source
    Feb-14 8:16:15 AM Plug-In Finished initializing plug-in Insteon
    Feb-14 8:16:15 AM Insteon Generic Event Raised: Ready for Registration
    Feb-14 8:16:15 AM Insteon External Device Registration complete.
    Feb-14 8:16:15 AM Insteon Note: External device support script does not exist in the HomeSeer scripts directory.
    Feb-14 8:16:15 AM Insteon Exit InitIO
    Feb-14 8:16:15 AM Insteon Exit InitPlugin
    Feb-14 8:16:15 AM Insteon Waiting to initialize External Devices...
    Feb-14 8:16:15 AM Insteon I/O(Insteon Protocol) Interface Initialized.
    Feb-14 8:16:15 AM Insteon Exit CreateDevices
    Feb-14 8:16:15 AM Insteon Scheduled polling resumed.
    Feb-14 8:16:15 AM Insteon 0 matching HS device records were found and updated for the Insteon group database.
    Feb-14 8:16:15 AM Insteon 1 Matching HS device records were found and updated for the Insteon device database.
    Feb-14 8:16:15 AM Insteon Reloading 1 Insteon device information tables...
    Feb-14 8:16:15 AM Insteon Scheduled polling temporarily stopped.
    Feb-14 8:16:15 AM Insteon In CreateDevices
    Feb-14 8:16:15 AM Insteon Scheduled polling enabled.
    Feb-14 8:16:15 AM Insteon In TransmitMessageThread
    Feb-14 8:16:15 AM Insteon I/O (Insteon Protocol) Interface Initializing...
    Feb-14 8:16:15 AM Insteon Insteon hardware interface initialized.
    Feb-14 8:16:15 AM Insteon ..Got RF PLM Response 02 6B 48 06
    Feb-14 8:16:14 AM Insteon ..Retry #1 required. Pausing 250ms for RF PLM to clear...
    Feb-14 8:16:14 AM Insteon ..Got NAK from the RF PLM for command
    Feb-14 8:16:14 AM Insteon Sending command 02 6B 48 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:16:14 AM Insteon RF PLM contacted on COM1 with an Insteon address of 44.32.1C and firmware version 9E
    Feb-14 8:16:14 AM Insteon ..Got Interface Response 02 60 44 32 1C 03 11 9E 06
    Feb-14 8:16:14 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:16:14 AM Insteon ..Got Interface Response 02 60 44 32 1C 03 11 9E 06
    Feb-14 8:16:13 AM Insteon ..Retry #2 required. Pausing 300ms for Interface to clear...
    Feb-14 8:16:13 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:16:13 AM Insteon ..Retry #1 required. Pausing 250ms for Interface to clear...
    Feb-14 8:16:13 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:16:12 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:16:12 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:16:12 AM Insteon ..Retry #2 required. Pausing 300ms for Interface to clear...
    Feb-14 8:16:12 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:16:11 AM Insteon ..Retry #1 required. Pausing 250ms for Interface to clear...
    Feb-14 8:16:11 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:16:11 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:16:11 AM Insteon ..Got Interface Response 02 60 44 32 1C 03 11 9E 06
    Feb-14 8:16:10 AM Insteon ..Retry #1 required. Pausing 250ms for Interface to clear...
    Feb-14 8:16:10 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:16:10 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:16:10 AM Insteon In PLMBuffer_ProcessBufferThread
    Feb-14 8:16:10 AM Insteon Initializing Interface...
    Feb-14 8:16:10 AM Insteon Initializing Insteon hardware interface...
    Feb-14 8:16:10 AM Insteon In ProcessRawReceiveThread
    Feb-14 8:16:10 AM Insteon Global initialization of plug-in required, starting up.
    Feb-14 8:16:10 AM Insteon Enter InitPlugin
    Feb-14 8:16:10 AM Insteon Enter InitIO
    Feb-14 8:16:10 AM Insteon RegisterCallback Completed
    Feb-14 8:16:10 AM Insteon Insteon Support library (Insteon.dll) version: 1.0.6.0
    Feb-14 8:16:10 AM Insteon Plugin HSPI_Insteon.exe version: 3.0.6.0
    Feb-14 8:16:10 AM Insteon Host System: 192.168.1.233 (HomeTrollerS) 3.0.0.368
    Feb-14 8:16:09 AM Info Plugin Insteon has connected. IP:127.0.0.1:50025
    Feb-14 8:16:00 AM Info Plugin Insteon with instance: has disconnected
    Feb-14 8:16:00 AM Insteon Exit ShutdownIO
    Feb-14 8:16:00 AM Insteon I/O plug-in shutdown requested.
    Feb-14 8:16:00 AM Insteon Enter ShutdownIO
    Feb-14 8:16:00 AM Plug-In Shutting down Plug-In: Insteon
    Feb-14 8:15:06 AM Warning Error handling UPNP request: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
    Feb-14 8:14:51 AM TTS Speak ():Welcome to Home-Seer
    Feb-14 8:14:51 AM Speaker Speaker host added, Name: HomeTrollerS Instance: Default IP address: 127.0.0.1
    Feb-14 8:14:49 AM Web Server Web Server authorized local login successful from: 192.168.1.233 User: default
    Feb-14 8:14:47 AM Info System connected to MyHS Service successfully with license ID 78461.
    Feb-14 8:14:47 AM Info System connected to MyHS Service, waiting for acknowledge...
    Feb-14 8:14:46 AM Startup Start up complete.
    Feb-14 8:14:46 AM Startup (Startup.vb script) No speaker clients detected, waiting up to 30 seconds for any to connect...
    Feb-14 8:14:46 AM Startup (Startup.vb script) Scripting is OK and is now running Startup.vb
    Feb-14 8:14:46 AM Startup HSSentry is disabled in Setup, sentry will not be started.
    Feb-14 8:14:46 AM Startup Starting Event Scheduler...
    Feb-14 8:14:45 AM Startup Running the startup script Startup.vb
    Feb-14 8:14:45 AM Info Starting speaker client...
    Feb-14 8:14:45 AM Startup Starting Find service...
    Feb-14 8:14:45 AM Startup Updater services starting...
    Feb-14 8:14:45 AM Database Opening (Mode=Read/Write) up HomeSeer Energy database C:\Program Files (x86)\HomeSeer HS3\Data\Energy\Energy.hsd
    Feb-14 8:14:45 AM Speech Listening for remote speaker connections on port 10401
    Feb-14 8:14:45 AM Startup Initializing Speaker Client Interface
    Feb-14 8:14:45 AM Startup Start automation engine...
    Feb-14 8:14:43 AM Startup Creating ASP.NET application host...
    Feb-14 8:14:43 AM Web Server UPNP Discovery started
    Feb-14 8:14:43 AM Web Server Web Server started on port 80
    Feb-14 8:14:43 AM Web Server Local IP address (subnet) is: 192.168.1.233 (255.255.255.0)
    Feb-14 8:14:42 AM Startup HStouch server started, waiting for clients to connect.
    Feb-14 8:14:42 AM HSTouch Server Server started on port 10200
    Feb-14 8:14:42 AM Plug-In Finished initializing plug-in Insteon
    Feb-14 8:14:42 AM Insteon Could not set the Interface configuration. Init failed.
    Feb-14 8:14:42 AM Insteon Exit InitIO
    Feb-14 8:14:42 AM Insteon Insteon hardware interface initialization failed.
    Feb-14 8:14:42 AM Insteon ..Got NAK from the RF PLM for command
    Feb-14 8:14:42 AM Insteon ..Retry #2 required. Pausing 300ms for RF PLM to clear...
    Feb-14 8:14:42 AM Insteon ..Got NAK from the RF PLM for command
    Feb-14 8:14:41 AM Insteon ..Retry #1 required. Pausing 250ms for RF PLM to clear...
    Feb-14 8:14:41 AM Insteon ..Got NAK from the RF PLM for command
    Feb-14 8:14:41 AM Insteon Sending command 02 6B 48 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:14:41 AM Insteon RF PLM contacted on COM1 with an Insteon address of 44.32.1C and firmware version 9E
    Feb-14 8:14:41 AM Insteon ..Got Interface Response 02 60 44 32 1C 03 11 9E 06
    Feb-14 8:14:41 AM Insteon ..Retry #1 required. Pausing 250ms for Interface to clear...
    Feb-14 8:14:41 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:14:40 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:14:40 AM Insteon ..Got Interface Response 02 60 44 32 1C 03 11 9E 06
    Feb-14 8:14:40 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:14:40 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:14:39 AM Insteon ..Retry #2 required. Pausing 300ms for Interface to clear...
    Feb-14 8:14:39 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:14:39 AM Insteon ..Retry #1 required. Pausing 250ms for Interface to clear...
    Feb-14 8:14:39 AM Insteon ..Got NAK from the Interface for command
    Feb-14 8:14:38 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:14:38 AM Insteon ..Got Interface Response 02 60 44 32 1C 03 11 9E 06
    Feb-14 8:14:38 AM Insteon Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
    Feb-14 8:14:38 AM Insteon In PLMBuffer_ProcessBufferThread
    Feb-14 8:14:37 AM Insteon Initializing Interface...
    Feb-14 8:14:37 AM Insteon In ProcessRawReceiveThread
    Feb-14 8:14:37 AM Insteon Initializing Insteon hardware interface...
    Feb-14 8:14:37 AM Insteon Global initialization of plug-in required, starting up.
    Feb-14 8:14:37 AM Insteon Enter InitPlugin
    Feb-14 8:14:37 AM Insteon Enter InitIO
    Feb-14 8:14:37 AM Insteon RegisterCallback Completed
    Feb-14 8:14:37 AM Insteon Insteon Support library (Insteon.dll) version: 1.0.6.0
    Feb-14 8:14:37 AM Insteon Plugin HSPI_Insteon.exe version: 3.0.6.0
    Feb-14 8:14:37 AM Insteon Host System: () 3.0.0.368
    Feb-14 8:14:37 AM Info Plugin Insteon has connected. IP:127.0.0.1:49798
    Feb-14 8:14:37 AM Startup Initializing Plug-Ins
    Feb-14 8:14:37 AM Plug-In Found plug-in: Z-Wave, version: 3.0.1.190
    Feb-14 8:14:36 AM Plug-In Found plug-in: Insteon, version: 3.0.6.0
    Feb-14 8:14:35 AM Startup Checking for available plug-ins
    Feb-14 8:14:35 AM Info Remote plug-in API interface started on port 10400
    Feb-14 8:14:35 AM Startup This version of HomeSeer is registered as a HS3PRO version.
    Feb-14 8:14:35 AM Startup Creating Speaker Client Interface Object...
    Feb-14 8:14:35 AM Startup HomeSeer version is: 3.0.0.368
    Feb-14 8:14:34 AM Load Config Loading TIMERS...
    Feb-14 8:14:34 AM Load Config Loading COUNTERS...
    Feb-14 8:14:34 AM Load Config 3 total events loaded.
    Feb-14 8:14:34 AM Load Config Loading Events...
    Feb-14 8:14:34 AM Load Config Loading Event Groups...
    Feb-14 8:14:34 AM Load Config 23 total devices loaded.
    Feb-14 8:14:34 AM Database Loading Devices...
    Feb-14 8:14:34 AM Database Opening (Mode=Read Only) up HomeSeer database C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.hsd
    Feb-14 8:14:34 AM Startup Loading configuration file ...
    Feb-14 8:14:34 AM Startup Database SAVE process started.
    Feb-14 8:14:34 AM Startup Local voice recognition class started.
    Feb-14 8:14:34 AM Startup HSPhone external interface class started.
    Feb-14 8:14:34 AM Startup Plug-In Interface class started.
    Feb-14 8:14:34 AM Startup E-Mail RECEIVE class started.
    Feb-14 8:14:34 AM Startup E-Mail SEND class started.
    Feb-14 8:14:34 AM Startup Web server class started.
    Feb-14 8:14:34 AM Startup Application interface class started.
    Feb-14 8:14:34 AM Startup COM port classes started.
    Feb-14 8:14:34 AM Startup Creating Class Objects...
    Feb-14 8:14:33 AM Startup
    Feb-14 8:14:33 AM Startup ************************************************************ ********************
    Feb-14 8:14:33 AM Startup HomeSeer version 3.0.0.368 Edition: HS3 Pro Starting Now
    Feb-14 8:14:33 AM Startup ************************************************************ ********************
    Feb-14 8:14:33 AM Startup
    Feb-14 8:14:33 AM Startup Settings Loaded.

    Comment

      #32
      Your PLM is NAKing all of the initialization requests. this is basically the problem. We need to resolve this otherwise your Insteon performance will be affected.

      Can you do a factory reset on the PLM? (see the manual for instructions)

      what is the PLM plugged into? it should be plugged into a wall outlet directly.

      what else is plugged into that outlet? UPS, or some other noisy electrical device? These need a filterlinc

      use an extension cord to plug the PLM into different outlets and retest
      Mark

      HS3 Pro 4.2.19.5
      Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
      Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
      Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

      Comment

        #33
        Originally posted by mnsandler View Post
        Your PLM is NAKing all of the initialization requests. this is basically the problem. We need to resolve this otherwise your Insteon performance will be affected.

        Can you do a factory reset on the PLM? (see the manual for instructions)

        what is the PLM plugged into? it should be plugged into a wall outlet directly.

        what else is plugged into that outlet? UPS, or some other noisy electrical device? These need a filterlinc

        use an extension cord to plug the PLM into different outlets and retest
        I was plugged into a wall outlet directly. I factory reset the PLM and so far it appears to work every time. I'll let you know if something changes.

        Thank you for all of your help!!!

        Comment

          #34
          Glad you got it working. thanks for reporting back.
          Mark

          HS3 Pro 4.2.19.5
          Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
          Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
          Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

          Comment

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