Error when trying to leave msg

[donstephens]

I am getting the following error when a caller trys to leave a message. I have three mailboxes, the plugin correctly identifies the three mail boxes, and gives the caller a choice. The caller hears a beep (after tweaking the path for the wave file) and then nothing. The caller does not hear the greeting message for the particular mailbox. Suggestions?

Thanks

 
In MBAddMessage: Object reference not set to an instance of an object. Line: 0

[donstephens]

bump

[donstephens]

I must be bumping myself!

[stipus]

Double check the scripts

- sip_message.vb
- sip_message_review.vb

Find the lines:

  hsp.MBaddMessage( c.GetContext("rec_filename"), c.GetContext("rec_mailbox"), 200, c.RemoteName, c.RemoteAddress ) 

Experiment with different values for the third function parameter (shown as 200 here). This should be the HomeSeer phone line number, but if you have no line defined in HS-phone, the internal HomeSeer line array might be null (it depends on HomeSeer versions... it worked with 200 on older HS versions, it worked with -1 a year ago, and some users told me it now works with 0 ...).

Try with the values 0, and -1

You may also try to setup a line within HS Phone.

[donstephens]

Worked like a champ!

Thank you.

[stipus]

Can I ask which value worked for you and what is your HS version ?

[donstephens]

HS PRO 2.5.0.1

Value= 0

FYI I love this plugin!

I haven't even gotten my Askerisk server fully functional yet but the integregation of HSPhone is great.

Thanks.

[donstephens]

I have a couple of questions.

The script dealing with setting a device to the state of the voicemail, no voicemail, saved voicemail, new voicemail, does that refer to HSPhone's mailboxes or Askerisk's ?

I have the plugin answering the phone and successfully allowing someone to leave a message, but the users greeting doesn't get played. I set up three mailboxes, in HSPhone, and created different greetings for them but I get sent to the proper mailbox without a greeting. Is this normal?

Thank you;

[stipus]

I have a couple of questions.

The script dealing with setting a device to the state of the voicemail, no voicemail, saved voicemail, new voicemail, does that refer to HSPhone's mailboxes or Askerisk's ?

Which script ?

I have the plugin answering the phone and successfully allowing someone to leave a message, but the users greeting doesn't get played. I set up three mailboxes, in HSPhone, and created different greetings for them but I get sent to the proper mailbox without a greeting. Is this normal?

HS Phone greetings have never been integrated to the sample IVR scripts. Please see complete feature list here for the plugin:
http://board.homeseer.com/showthread.php?t=138438

However, you may do it if you know HomeSeer scripting.