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    Z-NEt crisis

    Hi,

    My very stable z-wave networks has died. I wonder if someone can point me in the right direction to the root cause (problem with the hometroller or is the z-net is sick?) based on these log entries:


    Sep-26 9:29:22 AM Z-Wave Error Z-NET: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxx
    Sep-26 9:29:22 AM Z-Wave Error Z-NET: Timeout looking for Z-Wave interface.
    Sep-26 9:29:22 AM Z-Wave Error Z-NET: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxx
    Sep-26 9:29:22 AM Vista Alarm [0101000110000000----],000,[f71000002000800c2c020000000000],"P2 ARMED AWAY ** ALL SECURE **"
    Sep-26 9:29:22 AM Vista Alarm Processing msg on Partition 2
    Sep-26 9:29:22 AM Vista Alarm MessageKey=P2 ARMED AWAY ** ALL SECURE ** 2
    Sep-26 9:29:21 AM Vista Alarm [1001000110000000----],011,[f74f04001011801c28020000000000],"****DISARMED**** READY TO ARM "
    Sep-26 9:29:21 AM Vista Alarm Processing msg on Partition 1
    Sep-26 9:29:21 AM Vista Alarm MessageKey=****DISARMED**** READY TO ARM 1
    Sep-26 9:29:19 AM Z-Wave Warning Z-NET: Cannot connect to Z-Wave Ethernet at IP 192.168.1.134 port: 2001, Ex=A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.134:2001
    Sep-26 9:29:16 AM Vista Alarm [0101000110000000----],000,[f71000002000800c2c020000000000],"P2 ARMED AWAY ** ALL SECURE **"
    Sep-26 9:29:16 AM Vista Alarm Processing msg on Partition 2
    Sep-26 9:29:16 AM Vista Alarm MessageKey=P2 ARMED AWAY ** ALL SECURE ** 2
    Sep-26 9:29:15 AM Vista Alarm [1001000110000000----],011,[f74f04001011801c28020000000000],"****DISARMED**** READY TO ARM "
    Sep-26 9:29:15 AM Vista Alarm Processing msg on Partition 1
    Sep-26 9:29:15 AM Vista Alarm MessageKey=****DISARMED**** READY TO ARM 1
    Sep-26 9:29:12 AM Z-Wave Z-NET: The Z-Wave Command Execution Thread was Started or Restarted.
    Sep-26 9:29:12 AM Z-Wave Z-NET: ----------------------------------------------------------------------
    Sep-26 9:29:12 AM Z-Wave Initializing Z-Wave interface Z-NET (HomeSeer Z-NET Ethernet) at 192.168.1.134, port 2001
    Sep-26 9:29:12 AM Z-Wave Z-NET: ----------------------------------------------------------------------

    thanks much MUCH in advance

    -rick
    -Rick

    #2
    Yeah, the Z-Net is not responding. Can you access it in a browser at http://192.168.1.134 ?
    Or better yet, can you try browsing to find.homeseer.com
    HS4Pro on a Raspberry Pi4
    54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
    Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

    HSTouch Clients: 1 Android

    Comment


      #3
      Rmason, thanks. So it was weird, a few times it (z-net) would let me get it but mostly no, then it died completely. Had a spare and a good z-net backup so was up and running in pretty short order. Makes a pretty good argument to have a current z-wave backup and spare z-net laying around because not having control over my house was a bummer.
      -Rick

      Comment


        #4
        I have one more question related to my now dead Z-net.

        It was located in the attic. We have had, in the Chicago suburbs a string of records 90+ degree days. The attic temps were in the 105-110 range during the late afternoon. I don't find any operating temperature for the z-net but I wonder if this had anything to do with the z-nets early demise after only 6 or so months of use?

        Another event that occurred in the last few weeks was the non-storm related power outage that lasted about 16 hours and the house ran off the gen set. The load in the gen set was not too much as the weather was moderate so no ac or other 240v electric use. I noticed a clock was about 20 minutes fast after this outage so the frequency of the gen-set power must be clocking in more the 60 cycles as my ignorant guess. Would frequency of the ac power be detrimental to electronic dodads?

        thanks for any feedback.

        -rick
        -Rick

        Comment


          #5
          Its difficult to say without further diagnosis of what failed. The individual components that can be reasonably be isolated are (1) the power supply (2) the Raspberry Pi (3) the SD card (4) the ZWave controller daughter card. From the symptoms you posted, the daughter card doesn't seem likely to be at fault. (This is good, as its the most expensive and can't be purchased separately).

          If you want to further diagnose and possibly repair, I'd recommend booting it with an HDMI monitor attached and see what it shows. If it won't boot, try swapping the SD card.

          Comment


            #6
            Assuming you are talking about powering a house and perhaps using a generator, most things will not be affected. If the frequency is a bit high, some motors may run a bit faster. Old fashioned clocks assume 60 Hz and they use line frequency to keep time but most things don’t. In short, not much of an affect at all assuming it is plus or minus 10 percent of the design frequency (60 Hz in the US and some other countries). Many motors have their RPM tied to the frequency. If the frequency is 10 % low, the RPM will be 10% low.

            A few years back did a post DR visit (after a hurricane) of a few job sites in Texas. I just wanted to see a network up. Local resource cranked up the generator and burned out all of the new Cisco switches.
            Last edited by Pete; September 27, 2017, 12:49 PM.
            - Pete

            Auto mator
            Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
            Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
            HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

            HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
            HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

            X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

            Comment


              #7
              Thanks, Pete,

              Looking a bit more like the RJ45 is failing., If I wiggle the cable I can lose connectivity, new cable same result so I'm guessing its problem is that. I did look a little further at the heat in my attic I use Ultrajones 1-wire plug-in and he preserves historical data and the temp never got over the 105 benchmark so I am inclined the heat had nothing to do with my problem.

              Entirely unrelated I did replace a couple of really old Intermatic z-wave receptacles to the GE's with the blue LED using the replace feature under the z-wave tab. It worked okay (I thought) but it didn't update the device information and after the swap HS3 still thought they were the old Intermatic HA something or the other. Only by deleting the device and have the z-wave plugin import did the device mfg info update for the device. The recan button under z-wave tab for device did nothing to help the situation. Sort of defeats the purpose of the replace button.
              -Rick

              Comment


                #8
                new cable same result so I'm guessing its problem is that.

                Check the RPi board where the RJ-45 is soldered for cold joints or if they are loose.

                You can tighten up the pins on an RJ-45 connector using a bent safety pin. Just be very careful. I have never really seen this happen on it's own. When you insert the RJ-45 cable it should just click in to place.

                I have never seen a bad or cold solder joints on an RPi. They are built well.
                - Pete

                Auto mator
                Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
                Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
                HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

                HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
                HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

                X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

                Comment


                  #9
                  All is now well using the backup z-net controller. I have not placed it back in the Attic yet, preferring to leave it in the conditioned space for the time being.

                  Nothing further to add to the dead/flakey z-net as of yet.

                  Getting back to a problem where the GE Z-Wave In-Wall Smart Outlet 12721 is being reported as an Intermatic Outlet and remaining so despite rescans under the z-wave tab and by deleting the device then readding to HS3 by doing an import and rescan (under z-wave plug-in) and it added back as an Intermatic device. This device is located in the basement and it's in a 1900 box with a Garven cover. My next step was to remove the incorrectly ID device, I pig-tailed it and brought it within a few feet of the z-net and it then added correctly. I assume the issue must have been distance/interference from the metal (I live in an area that requires metal conduit and boxes) box and cover but I'm surprised, absent some other explanation that it didn't vomit an error during the import node process and instead allowed it to be added as a misidentified device.
                  -Rick

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