I'm new to Homeseer, I'm still on my trial and I'm attempting to work out a few things, coming from Vera Plus, it's all very different.
I've purchased an Aeon Z-Stick Gen5 and set it up in Homeseer, that part was easy enough. I've used it with a few other softwares which I'm trailing too, I love the idea of being able to take the stick to the Z-Wave device's location instead of having o try and setup the wave device near the controller.
On all the other software I've tried so far, I include the device using the stick, put the stick back in the machine and import the devices into the software. However, with Homeseer this fails with the following errors
The device then does not work, This isn't a problem in other software, the device that gets imported with the others works as expected.
If I us ether stick in the computer and select Add/Include node from the Wave menu, it adds the device fine, but this is of no use for the Z-Wave devices that are already in place a distance away from the computer with the z-stick.
This is obviously a big issue when transferring from one controller to a new one, what am I doing wrong? How can I fix the issue?
I'm sure it's something I'm doing wrong, it works in other software so I have no doubt Homeseer can do it, it's probably just me doing something incorrectly.
Any suggestions on how to get tai to work please?
I've purchased an Aeon Z-Stick Gen5 and set it up in Homeseer, that part was easy enough. I've used it with a few other softwares which I'm trailing too, I love the idea of being able to take the stick to the Z-Wave device's location instead of having o try and setup the wave device near the controller.
On all the other software I've tried so far, I include the device using the stick, put the stick back in the machine and import the devices into the software. However, with Homeseer this fails with the following errors
Code:
Loading network information from your Z-Wave interface... Done. Synchronizing network information against HomeSeer devices... Getting Z-Wave node list for network E3212BB9... Found 2 Z-Wave nodes Syncing Z-Wave nodes with device list... Synchronize nodes finished. Number of device nodes to be created/added = 0 Negotiating or Verifying SECURITY SCHEME for node 5 Warning: Failed to get a SECURITY SCHEME or verify the key from node 5. Device may not be added properly to HomeSeer. Warning: The security device may have a timeout when adding to the network, bring the device close to HomeSeer and use the Add Node button to add it (remove it first) Warning: If this device was previously added to the network, the device may need to be removed from the network and re-added. Warning: In case the device was previously added successfully, an attempt will be made to continue the import. Getting SECURITY class information for node 5 Error: Security class information is NOT present - cannot continue loading node 5 Warning: The device at node 5 should result in 3 child devices being created, but the node interrogation currently has 0. This may still result in a successful child creation. Finished with Z-Wave device synchronization.
If I us ether stick in the computer and select Add/Include node from the Wave menu, it adds the device fine, but this is of no use for the Z-Wave devices that are already in place a distance away from the computer with the z-stick.
This is obviously a big issue when transferring from one controller to a new one, what am I doing wrong? How can I fix the issue?
I'm sure it's something I'm doing wrong, it works in other software so I have no doubt Homeseer can do it, it's probably just me doing something incorrectly.
Any suggestions on how to get tai to work please?
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