Hi, I'm not sure how to exclude a Trane Z wave thermostat from my Z-troller. I take the Z troller to the Trane thermostat and push z wave exclude button on the thermostat and the delete button on the Z troller but I get a message that says FAIL.
Current Date/Time: 2018-03-05 9:56:25 PM
HomeSeer Version: HS3 Pro Edition 3.0.0.368
Operating System: Microsoft Windows 10 Home - Work Station
System Uptime: 3 Days 2 Hours 24 Minutes 58 Seconds
IP Address: 192.168.0.17
Number of Devices: 18
Number of Events: 4
Available Threads: 400
License: Registered
License: 61962
User Name and Access Level: ZS (Admin)
WAN IP Address: 24.67.254.68
Web Server Port: 80
Location: (Latitude) 49 (Longitude) 119
Enabled Plug-Ins
3.0.0.6: HSZigBee
3.0.1.190: Z-Wave
Current Date/Time: 2018-03-05 9:56:25 PM
HomeSeer Version: HS3 Pro Edition 3.0.0.368
Operating System: Microsoft Windows 10 Home - Work Station
System Uptime: 3 Days 2 Hours 24 Minutes 58 Seconds
IP Address: 192.168.0.17
Number of Devices: 18
Number of Events: 4
Available Threads: 400
License: Registered
License: 61962
User Name and Access Level: ZS (Admin)
WAN IP Address: 24.67.254.68
Web Server Port: 80
Location: (Latitude) 49 (Longitude) 119
Enabled Plug-Ins
3.0.0.6: HSZigBee
3.0.1.190: Z-Wave