www.homeseer.com    
 

Go Back   HomeSeer Message Board > Security Systems Plug-ins > Security System Discussion > HomeSeer DSC Plug-in

HomeSeer DSC Plug-in HomeSeer DSC plug-in for Power Series security panels

Reply
 
Thread Tools Display Modes
  #21  
Old June 9th, 2011, 11:01 AM
Rupp's Avatar
Rupp Rupp is offline
OverSeer
 
Join Date: Jan 2001
Location: Huntsville, Al. USA
Posts: 36,689
Quote:
Originally Posted by rragan View Post
I believe it is a communications issue. I'm trying to figure out what is going on. I'm using a regular serial port which I've verified is working with a loopback plug. For some reason the IT-100 or the panel isn't talking.
I've seen a few reports lately where users are reporting their IT-100's are failing.
__________________
-Rupp
Reply With Quote
  #22  
Old June 9th, 2011, 11:18 AM
rragan rragan is offline
Seer
 
Join Date: Sep 2003
Location: Sand Springs, OK
Posts: 43
Yeah I've replaced it once already.
Reply With Quote
  #23  
Old June 28th, 2011, 09:15 PM
conepuppy conepuppy is offline
Seer
 
Join Date: Jun 2004
Posts: 40
I am having similar issues as others have reported. I have been using the plugin for years without issues. Then about a couple weeks ago I noticed I wasnt able to arm or disarm. I am able to do this at the keypads just fine. I also receive information back from the panel (time, status, etc). Just cant arm or disarm. Have a DSC 832, with the PC5401 module. Thought maybe it was the module to replaced it with the it-100, checked all connections etc. Same thing, receive information, but cant arm or disarm. Almost like its not even making it to the panel. Below is a clip of a few things going on. Should info be returned after trying to disarm or arm?

First I tested from homeseer, then you can see where I manually disarmed the system.


6/28/2011 7:56:38 PM - DSC Security - User puppy is disarming the panel
6/28/2011 7:56:38 PM - DSC DEBUG - Sending command to panel...
6/28/2011 7:56:38 PM - DSC DEBUG - Send Data: 0401121700F0
6/28/2011 7:56:39 PM - DSC Security - User puppy is disarming the panel
6/28/2011 7:56:39 PM - DSC DEBUG - Sending command to panel...
6/28/2011 7:56:39 PM - DSC DEBUG - Send Data: 0401121700F0
6/28/2011 7:56:50 PM - DSC DEBUG - Sending command to panel...
6/28/2011 7:56:50 PM - DSC DEBUG - Send Data: 00191
6/28/2011 7:56:52 PM - DSC DEBUG - Processing command: Beep_Status->90400633
6/28/2011 7:56:52 PM - DSC DEBUG - Processing command: LED_Status->90320FE
6/28/2011 7:56:52 PM - DSC DEBUG - Processing command: LED_Status->9034000
6/28/2011 7:56:52 PM - DSC DEBUG - Processing command: Partition_Disarmed->6551D1
6/28/2011 7:56:52 PM - DSC Security - Partition Disarmed: 1
6/28/2011 7:56:52 PM - DSC DEBUG - Processing command: LCD_Update->90100032System Disarmed No Alarm Memory 00
6/28/2011 7:56:56 PM - DSC DEBUG - Processing command: Partition_Ready->6501CC
6/28/2011 7:56:56 PM - DSC Security - Partition Ready: 1

Any ideas what would have caused this to stop working?

Thanks!
Reply With Quote
  #24  
Old June 28th, 2011, 09:26 PM
Dafunktyfunk's Avatar
Dafunktyfunk Dafunktyfunk is offline
Seer Master
 
Join Date: Dec 2010
Location: West Side
Posts: 1,229
The data is making to the panel as you are getting the info coming back from it.

Did you enroll the IT-100? Those need to be enrolled I think... Need to make sure that they are not on the same slot ID.

Just kicking around ideas...
__________________
Transitioning to HS3Pro .298 - WinXPEmbedded

Hometroller S3 Pro - WinXPEmbedded - HSP 2.5.0.81 - BLStat - HSPhone - HSTouch Srvr 1.0.0.73 - Touchpad - BLLan - BLOccupied - DSC Plug 2.0.0.14 - BLStat .38
Reply With Quote
  #25  
Old June 28th, 2011, 09:49 PM
conepuppy conepuppy is offline
Seer
 
Join Date: Jun 2004
Posts: 40
Hmm, didnt enroll the it-100. I did just redo everything, serial cables, ethernet, etc. Rolled back to the PC5401 card and tested with other software. Had the same problem with that. Tested with the it-100 and same issues. So really I have ruled out homeseer, all cables and the comm cards.

Thanks for the ideas! Its been driving me mad.. haha

At this point I would have to think its something with the panel. I called the alarm company to send a tech out. Will see where that goes.
Reply With Quote
  #26  
Old June 30th, 2011, 05:05 PM
Koviak Koviak is offline
Seer
 
Join Date: Jul 2010
Location: San Antonio
Posts: 36
Is any one having trouble downloading the link? I keep getting an error. - Josh
Reply With Quote
  #27  
Old August 3rd, 2011, 07:21 AM
Scuba
Guest
 
Posts: n/a
I am having trouble to also get an error? Anyone know where to download the latest version? Plan on doing install later today
Reply With Quote
  #28  
Old August 3rd, 2011, 09:45 AM
Rupp's Avatar
Rupp Rupp is offline
OverSeer
 
Join Date: Jan 2001
Location: Huntsville, Al. USA
Posts: 36,689
Let me ask Rich about this dead link.
Reply With Quote
  #29  
Old August 3rd, 2011, 10:43 AM
rjh's Avatar
rjh rjh is offline
HomeSeer Technologies
 
Join Date: Jan 2001
Location: Bedford, NH, USA
Posts: 8,140
Version 2.0.0.14 is now in the HomeSeer Updater.
__________________
Rich,


website | products | support | youtube
Reply With Quote
  #30  
Old August 3rd, 2011, 02:22 PM
Scuba
Guest
 
Posts: n/a
I also noticed a couple of messages stating to "enroll the IT-100" what exactly does that mean?
Reply With Quote
  #31  
Old August 3rd, 2011, 04:22 PM
NicolaiL's Avatar
NicolaiL NicolaiL is offline
Super Seer
 
Join Date: Mar 2002
Location: Herts, UK
Posts: 1,626
Quote:
Originally Posted by rjh View Post
Release 2.0.0.14 is available through the HomeSeer Updater.
Brilliant news. I've been running the beta for a while now. I know it has a couple of 'features' but great to see this one in the updater.
Reply With Quote
  #32  
Old August 3rd, 2011, 09:29 PM
Dafunktyfunk's Avatar
Dafunktyfunk Dafunktyfunk is offline
Seer Master
 
Join Date: Dec 2010
Location: West Side
Posts: 1,229
Quote:
Originally Posted by Scuba View Post
I also noticed a couple of messages stating to "enroll the IT-100" what exactly does that mean?
You need to "enroll" the IT-100 to the DSC like you would a keypad.
Reply With Quote
  #33  
Old August 20th, 2011, 09:32 AM
Scuba
Guest
 
Posts: n/a
DSC Security Status

Trying to get my DSC plug in working correctly. The IT 100 is installed and looks to be working properly. But I don't see to be communicating with the panel; however I have no errors in the log. All of my DSC devices say status "uknown"? Any help would be appreciated. Thank you.
Reply With Quote
  #34  
Old August 21st, 2011, 11:57 AM
Dafunktyfunk's Avatar
Dafunktyfunk Dafunktyfunk is offline
Seer Master
 
Join Date: Dec 2010
Location: West Side
Posts: 1,229
if you see unkown, it is not communicating.

turn on debug for the plugin on tje confg section of the plugins setup section. then check the logs.

next delete all of the dsc devices and have the plugin readd them. also, make surethe green led on the it100 is green flashng.
Reply With Quote
  #35  
Old August 26th, 2011, 08:23 PM
Xiphoid Xiphoid is offline
Seer
 
Join Date: May 2011
Location: Vancouver
Posts: 54
I'm having a hard time configuring my DSC plug-in. I have a DSC 1832 with IT100 installed. The IT100 has a flashing green LED, which from other posts tells me that it's communicating with the 1832 properly. I have the unit connected using an IP to Serial converter and it's listed as Com1. When I start Homeseer, the plug-in appears to initialize properly, but I don't see to get any response from the unit. Here's the relevant items from the debug log....can anyone help me troubleshoot?

8/26/2011 5:03:06 PM Plug-In Initializing Plug-in: DSC Security on COM port 1
8/26/2011 5:03:06 PM DSC Security Polling timer set to 10 seconds
8/26/2011 5:03:06 PM DSC Security InitIO Successful
8/26/2011 5:03:06 PM DSC Security COM Port 1 open OK
8/26/2011 5:03:06 PM Plug-In Finished initializing plug-in DSC Security
8/26/2011 5:03:06 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:06 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:18 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:18 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:29 PM Web Server Web Server authorized local login successful from: 172.16.16.106 User: default
8/26/2011 5:03:30 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:30 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:42 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:42 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:54 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:54 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:07 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:07 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:19 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:19 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:31 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:31 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:43 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:43 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:55 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:55 PM DSC DEBUG Send Data: 00191
Reply With Quote
  #36  
Old August 27th, 2011, 11:15 AM
NicolaiL's Avatar
NicolaiL NicolaiL is offline
Super Seer
 
Join Date: Mar 2002
Location: Herts, UK
Posts: 1,626
Quote:
Originally Posted by Xiphoid View Post
I'm having a hard time configuring my DSC plug-in. I have a DSC 1832 with IT100 installed. The IT100 has a flashing green LED, which from other posts tells me that it's communicating with the 1832 properly. I have the unit connected using an IP to Serial converter and it's listed as Com1. When I start Homeseer, the plug-in appears to initialize properly, but I don't see to get any response from the unit. Here's the relevant items from the debug log....can anyone help me troubleshoot?

8/26/2011 5:03:06 PM Plug-In Initializing Plug-in: DSC Security on COM port 1
8/26/2011 5:03:06 PM DSC Security Polling timer set to 10 seconds
8/26/2011 5:03:06 PM DSC Security InitIO Successful
8/26/2011 5:03:06 PM DSC Security COM Port 1 open OK
8/26/2011 5:03:06 PM Plug-In Finished initializing plug-in DSC Security
8/26/2011 5:03:06 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:06 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:18 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:18 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:29 PM Web Server Web Server authorized local login successful from: 172.16.16.106 User: default
8/26/2011 5:03:30 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:30 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:42 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:42 PM DSC DEBUG Send Data: 00191
8/26/2011 5:03:54 PM DSC DEBUG Sending command to panel...
8/26/2011 5:03:54 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:07 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:07 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:19 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:19 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:31 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:31 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:43 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:43 PM DSC DEBUG Send Data: 00191
8/26/2011 5:04:55 PM DSC DEBUG Sending command to panel...
8/26/2011 5:04:55 PM DSC DEBUG Send Data: 00191
Looks like it is not communicating with the panel (even though it has opened the COM port).

Double check you are using the correct COM port and then check that the Baud rate is correct. I think the default is 9600.
Reply With Quote
  #37  
Old September 2nd, 2011, 11:05 AM
rsa rsa is offline
Seer
 
Join Date: Nov 2010
Location: South Africa
Posts: 22
Disarm error

Hi Guys,

I use an IT-100 with the DSC PC1808 panel. Arming is working fine and everything else so far except disarm. I get this error all the time:

2011/09/02 04:58:56 PM DSC DEBUG Processing command: Command_Error->501962011/09/02 04:58:56 PM DSC Security Command Error

Any ideas?
Reply With Quote
  #38  
Old September 2nd, 2011, 03:38 PM
NicolaiL's Avatar
NicolaiL NicolaiL is offline
Super Seer
 
Join Date: Mar 2002
Location: Herts, UK
Posts: 1,626
Quote:
Originally Posted by rsa View Post
Hi Guys,

I use an IT-100 with the DSC PC1808 panel. Arming is working fine and everything else so far except disarm. I get this error all the time:

2011/09/02 04:58:56 PM DSC DEBUG Processing command: Command_Error->501962011/09/02 04:58:56 PM DSC Security Command Error

Any ideas?
Not sure if this is the issue, but have you checked in the setup that you have user codes and DSC pin codes set up to match the HS user that is attempting the disarm?
Reply With Quote
  #39  
Old September 7th, 2011, 12:34 PM
rwiese1 rwiese1 is offline
Seer Deluxe
 
Join Date: Sep 2001
Location: liberty, mo usa
Posts: 224
DSC Plugin Potential Issue

I have just started testing this plugin in my configuration. I just installed a DSC PC1832 system with 16 wired zones and a IT-100 interface board. Configuring the Plugin was very simple and after a couple false starts on the Comm Port on the PC communications was established with the 1832 system. I see all the status changed in the HS Log and everything looks OK.

I have tried to build some events based on the triggers that are included in the plugin.

Partition Armed and Zone Opened have worked without issue, however Partition Disarmed appears to not trigger an event. I see the status change in the HS log but the event does not kick off. I have tried to delete and rebuild the event still no trigger. I have pasted a a snap shot of my screen of DSC Security events for reference. (FYI I have X'ed out personal info in the messages.)

Any ideas on why this is not working?
Attached Images
 
Reply With Quote
  #40  
Old September 7th, 2011, 03:14 PM
NicolaiL's Avatar
NicolaiL NicolaiL is offline
Super Seer
 
Join Date: Mar 2002
Location: Herts, UK
Posts: 1,626
Quote:
Originally Posted by rwiese1 View Post
I see the status change in the HS log but the event does not kick off.
Any ideas on why this is not working?
Post the HS log of the disarm on board. That may give a clue to why the event doesn't trigger.

One other thing you could try is trigger the disarm based on ANY partition rather than limit yourself to partition 1. Just for testing at least.

Nicolai
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 09:58 AM.


Copyright HomeSeer Technologies, LLC