I purchase 3 of the dimmers, and I love them but it appears that I have one that has failed.
Problem:
The switch stops communicating >> TO << HS but still accepts commands >> FROM << HS. The ONLY way to get the switch to start communicating >> TO << HS is to pull the safety interlock (powering the switch down).
The strange thing is it will work perfectly UNTIL I set the switch to 100% (no dimming). From that point on it stops communicating >> TO << HS.
I don't think I'm missing anything, but before I start the RMA process I wanted to check with you guys.
Problem:
The switch stops communicating >> TO << HS but still accepts commands >> FROM << HS. The ONLY way to get the switch to start communicating >> TO << HS is to pull the safety interlock (powering the switch down).
The strange thing is it will work perfectly UNTIL I set the switch to 100% (no dimming). From that point on it stops communicating >> TO << HS.
I don't think I'm missing anything, but before I start the RMA process I wanted to check with you guys.
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