ERROR: ** You do not have the I/O interface enabled in HomeSeer **

[kpeters59]

** You do not have the I/O interface enabled in HomeSeer **
Insteon functions are only available when the I/O interface is enabled.


Main Insteon Configuration Page


Windows 7

Here's our latest Interfaces Page:



Setup
1/1/2011 6:30:33 PM Sunrise: 6:11 AM Sunset: 3:23 PM User: default





--------------------------------------------------------------------------------
Built-In Interfaces
Z-Wave Interface
None HomeSeer USB ZU0100-001 HomeSeer Z-Troller Serial COM Port Ethernet Aspire RF USB Controller Cooper Aspire RF232 SmartStick or WDUSB-10 Aeon Labs USB Stick Intermatic HA22 USB Stick TrickleStar USB Stick ACT HomePro ZCS Series HomePro ZCU201 on COM Port (Main Interface)
Log Z-Wave Polling (Status Request) Errors: Yes No
Plug-In Interfaces
Interface (Plug-In) Name X10 Infrared Other COM Port File Name Version Current License Mode Plug-In Status
(Click to Change) (Click to Change)
BLMediaPlayer N/A hspi_BLMediaPlayer.dll 2.0.23.0
BLMusic N/A hspi_BLMusic.dll 1.0.10.0
Caddx Plug-In N/A hspi_Caddx.dll 3.1.42.0
Insteon
Insteon Configuration
HSPI_INSTEON.dll 1.4.2.0 Interface OK
iTunes N/A HSPI_ITUNES.dll 2.4.0.36
JRiver MC N/A HSPI_JRIVERMC.dll 2.1.0.14
jvCaddx Plug-In N/A HSPI_jvCaddx.DLL 1.4.4.15538
mcsSprinklers N/A hspi_mcsSprinklers.ocx 2.7.0.286
mcsSprinklersB N/A hspi_mcsSprinklersb.ocx 2.7.0.286
NetCAM
NetCAM
N/A HSPI_NETCAM.dll 1.1.0.0 Interface OK
WebCam N/A hspi_webcam.exe 2.0.0.2
ZWave Thermostats
ZWave Thermostats Status
N/A HSPI_ZWAVETHERM.DLL 1.3.0.8 Interface OK
Install More Interfaces

Please Wait...

--------------------------------------------------------------------------------

Home | Events | Status








We're trying to roll the X10/Insteon devices that we have over to Insteon. So we got a 2413U and have installed 1.5.2, but are getting the above error. Any ideas? We're lost...

Thanks,

-KP

[Rupp]

Is the Insteon plugin enabled in the Interfaces tab?

[kpeters59]

Yes.

I actually just re-ran the updater and did upgrade to 1.5.2 and now get this new better error:






Insteon Plug-in Configuration - HYBRID PLC VERSION 1.1.52.1 In PLC/SDM Mode
--------------------------------------------------------------------------------




** You do not have the I/O interface enabled in HomeSeer **
Insteon functions are only available when the I/O interface is enabled.


** Unable to communicate with the Insteon powerline interface ***
Please make sure the interface is installed correctly and restart the plug-in.


And the Insteon line in the Interfaces page is now:


Insteon Insteon Configuration HSPI_INSTEON.dll 1.1.52.1 Error Initializing


Thanks,

-KP

[kpeters59]

Log file snip:


1/1/2011 6:40:44 PM - Plug-In - Finished initializing infrared interface
1/1/2011 6:40:44 PM - Plug-In - Finished initializing X10 interface Insteon
1/1/2011 6:40:44 PM - Error - Initializing X10 interface Insteon: System.Exception: The SDM can not find or connect to your Insteon interface, check the connections to the PLC and try again. at HSPI_INSTEON.HSPI.SDM_Interface_Initialize() at HSPI_INSTEON.HSPI.InitPlugin(Int32 Mode)
1/1/2011 6:40:44 PM - Insteon - Exit InitX10
1/1/2011 6:40:44 PM - Insteon - Exit InitPlugin
1/1/2011 6:40:44 PM - Insteon - ** lead to this problem to technical support.
1/1/2011 6:40:44 PM - Insteon - ** To request help with this problem please email the log file along with a detailed description of what
1/1/2011 6:40:44 PM - Insteon - ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files\HomeSeer HS2\Config\Insteon Error Report.Log
1/1/2011 6:40:44 PM - Insteon - IsResponding returned: 'isresponding=False'
1/1/2011 6:39:58 PM - Insteon - The SDM did not find your Insteon interface, now scanning COM and USB ports for the interface...
1/1/2011 6:39:58 PM - Insteon - IsResponding returned: ''
1/1/2011 6:39:35 PM - Insteon - Connected to SDM component, Checking Insteon interface connection...
1/1/2011 6:39:33 PM - Insteon - Connecting to SmartHome Device Manager (SDM) component...
1/1/2011 6:39:33 PM - Insteon - Initializing Insteon hardware interface...
1/1/2011 6:39:33 PM - Insteon - Global initialization of plug-in required, starting up.
1/1/2011 6:39:33 PM - Insteon - Enter InitPlugin
1/1/2011 6:39:33 PM - Insteon - Enter InitX10
1/1/2011 6:39:33 PM - Insteon - RegisterCallback Completed
1/1/2011 6:39:33 PM - Insteon - Plugin: HSPI_Insteon.DLL - HYBRID PLC VERSION 1.1.52.1 In PLC/SDM Mode
1/1/2011 6:39:33 PM - Insteon - Host System: HomeSeer 2.5.0.1
1/1/2011 6:39:33 PM - Plug-In - Initializing Plug-in: Insteon
1/1/2011 6:39:33 PM - Plug-In - Initializing X10 Plug-in: Insteon On COM Port 9

[mnsandler]

have you enabled the io interface on the hs setup/interface page?

[kpeters59]

Error log:

Insteon Plug-in Error Log Generated 1/1/2011 6:40:44 PM
-----------*Error Message*----------------
Error: Error in InitPlugin: The SDM can not find or connect to your Insteon interface, check the connections to the PLC and try again. -- Details System.Exception: The SDM can not find or connect to your Insteon interface, check the connections to the PLC and try again.
at HSPI_INSTEON.HSPI.SDM_Interface_Initialize()
at HSPI_INSTEON.HSPI.InitPlugin(Int32 Mode) -- 1/1/2011 6:40:44 PM
--------*Initialization Log*--------------
1/1/2011 6:39:33 PM - Host System: HomeSeer 2.5.0.1
1/1/2011 6:39:33 PM - Plugin: HSPI_Insteon.DLL - HYBRID PLC VERSION 1.1.52.1 In PLC/SDM Mode
1/1/2011 6:39:33 PM - RegisterCallback Completed
1/1/2011 6:39:33 PM - Enter InitX10
1/1/2011 6:39:33 PM - Enter InitPlugin
1/1/2011 6:39:33 PM - Global initialization of plug-in required, starting up.
1/1/2011 6:39:33 PM - Initializing Insteon hardware interface...
1/1/2011 6:39:33 PM - Connecting to SmartHome Device Manager (SDM) component...
1/1/2011 6:39:35 PM - Connected to SDM component, Checking Insteon interface connection...
1/1/2011 6:39:38 PM - Wait: Waiting for Insteon text message: respond*
1/1/2011 6:39:58 PM - Wait: Did not see the message in time.
1/1/2011 6:39:58 PM - IsResponding returned: ''
1/1/2011 6:39:58 PM - The SDM did not find your Insteon interface, now scanning COM and USB ports for the interface...
1/1/2011 6:39:58 PM - -rTxt: disconnect=OK
1/1/2011 6:40:44 PM - Wait: Waiting for Insteon text message: respond*
1/1/2011 6:40:44 PM - -rTxt: isresponding=False
1/1/2011 6:40:44 PM - Wait: Saw a matching Insteon text message, returning: isresponding=False
1/1/2011 6:40:44 PM - IsResponding returned: 'isresponding=False'
1/1/2011 6:40:44 PM - ***:Error in InitPlugin: The SDM can not find or connect to your Insteon interface, check the connections to the PLC and try again. -- Details System.Exception: The SDM can not find or connect to your Insteon interface, check the connections to the PLC and try again.
at HSPI_INSTEON.HSPI.SDM_Interface_Initialize()
at HSPI_INSTEON.HSPI.InitPlugin(Int32 Mode)

-----------*Pre-Error Log*----------------
--------*End Pre-Error Log*--------------
--------*Start C:\Program Files\HomeSeer HS2\Config\Insteon.ini*--------------
[Config]
LastInterfaceAddress=18.B7.3A
GroupBaseCode=[
MaxHops=3
NumRetries=10
WaitTimeout=5
DetailedLog=3
NumDevices= 1
DeviceBaseCode=\
[Device 1]
DeviceID=05.92.A7
DeviceName=EZRain V1 #5010A
DeviceLocation=Sprinkler
PollingInterval=20
DeviceType=0400
FirmwareVer=20
DatabaseDelta=25
LinksDownloaded=True
EEValues=DefaultOnLevel=0,ResumeDim=0
LastContact=7/12/2007 1:11:58 PM
RecentDatabaseDelta=25
NumLinks=2
Link 1=A2 FE 08 A5 C8 FE 1F 00 1
Link 2=E2 01 08 A5 C8 FE 1F 01 2
Link 3=80 00 05 92 A7 00 00 00 3

--------*End C:\Program Files\HomeSeer HS2\Config\Insteon.ini*--------------




Thanks,

-kp

[kpeters59]

have you enabled the io interface on the hs setup/interface page?

Apparently not. I think that's what we're trying to do. How do we do that?

Thanks,

-KP

[Rupp]

Select Setup then the Interfaces tab and find the Insteon plugin and select the disable button to flip it to enabled.

[kpeters59]

The Insteon Plugin is "Enabled", but showing an error.

Here's the line from the setup/interfaces page:



Insteon Insteon Configuration HSPI_INSTEON.dll 1.1.52.1 Error Initializing


You can't see the "Enabled" icon or the "Config" icon in the above, but if we click on Insteon Configuration or Config we're taken to the Insteon Setup page with the I/O error.

-KP

[mnsandler]

can you post the model of the insteon interface you are using?

[kpeters59]

Duh.

From the documentation:


Restart HomeSeer and select the SETUP page from the HomeSeer main screen. Then
select the INTERFACES tab. Now click the DISABLED button under the “Other”
column in the Insteon row. This will enable the Insteon portion of the plug-in.







There's multiple interface types associated with the plugin, and you need to enable all you're planning on using.

Still having trouble though.

I turned off X10 support for the plugin and restarted and this is the mst current startup log info:



1/1/2011 7:37:25 PM - Web Server - Local IP address (subnet) is: 192.168.1.78 (255.255.255.0)
1/1/2011 7:37:24 PM - Plug-In - Finished initializing infrared interface
1/1/2011 7:37:24 PM - Plug-In - Finished initializing X10 interface
1/1/2011 7:37:24 PM - Plug-In - Finished initializing plug-in Insteon
1/1/2011 7:37:24 PM - Error - Initializing interface: Insteon->System.Exception: The SDM can not find or connect to your Insteon interface, check the connections to the PLC and try again. at HSPI_INSTEON.HSPI.SDM_Interface_Initialize() at HSPI_INSTEON.HSPI.InitPlugin(Int32 Mode)
1/1/2011 7:37:24 PM - Insteon - Exit InitIO
1/1/2011 7:37:24 PM - Insteon - Exit InitPlugin
1/1/2011 7:37:24 PM - Insteon - ** lead to this problem to technical support.
1/1/2011 7:37:24 PM - Insteon - ** To request help with this problem please email the log file along with a detailed description of what
1/1/2011 7:37:24 PM - Insteon - ** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files\HomeSeer HS2\Config\Insteon Error Report.Log
1/1/2011 7:37:24 PM - Insteon - IsResponding returned: 'isresponding=False'
1/1/2011 7:36:39 PM - Insteon - The SDM did not find your Insteon interface, now scanning COM and USB ports for the interface...
1/1/2011 7:36:39 PM - Insteon - IsResponding returned: 'isresponding=False'
1/1/2011 7:36:34 PM - Insteon - Connected to SDM component, Checking Insteon interface connection...
1/1/2011 7:36:33 PM - Insteon - Connecting to SmartHome Device Manager (SDM) component...
1/1/2011 7:36:33 PM - Insteon - Initializing Insteon hardware interface...
1/1/2011 7:36:33 PM - Insteon - Global initialization of plug-in required, starting up.
1/1/2011 7:36:33 PM - Insteon - Enter InitPlugin
1/1/2011 7:36:33 PM - Insteon - Enter InitIO
1/1/2011 7:36:33 PM - Plug-In - Initializing Plug-in: Insteon on COM port 9
1/1/2011 7:36:33 PM - Insteon - RegisterCallback Completed
1/1/2011 7:36:33 PM - Insteon - Plugin: HSPI_Insteon.DLL - HYBRID PLC VERSION 1.1.52.1 In PLC/SDM Mode
1/1/2011 7:36:33 PM - Insteon - Host System: HomeSeer 2.5.0.1
1/1/2011 7:36:32 PM - Plug-In - Finished initializing plug-in NetCAM



Apparently, the SDM can't find the 2413U. How is that fixed? The port seems OK in Device Manager. Although we didn't use any special drivers for it. There's a "Find PLC" command for the SDM icon in the tray, and after about 30 seconds, I get a"Port Not Found" error.

And we're still getting this on the plugin config page:




** You do not have the I/O interface enabled in HomeSeer **
Insteon functions are only available when the I/O interface is enabled.


** Unable to communicate with the Insteon powerline interface ***
Please make sure the interface is installed correctly and restart the plug-in.






Thanks,

-KP

[mnsandler]

you are using the wrong build of the plugin for the 2413u. you need to use a PLM version.

If you are transitioning from the sdm/plc to the plm, you will need to use the 'swap interface' function once you get the correct plugin running.

the last free version of the plm plugin is 1.4.2 avail in the HS Updater.

The most current PLM plugin which requires a license is avail here
http://board.homeseer.com/showthread.php?t=145032

[kpeters59]

can you post the model of the insteon interface you are using?

It's a 2413U v1.4 1045 from Smarthome.

-KP

[kpeters59]

It's working now.

Thanks.

We added a new appliance module manually, and could turn it on and off.

How can we best discover which devices we have can be operated with Insteon? It would be best to not have to walk around and unplug everything.

Thanks,

-KP

[thedishking]

document your devices along with their address in excel.