Unable to Play back Voice Mail

[Uncle Michael]

I'm wondering if that has anything to do with it being Win7 64 bit (forgot to mention that).

I'm running the 32 bit version of Win7. So can't rule it out.

[sparkman]

I'm wondering if that has anything to do with it being Win7 64 bit (forgot to mention that).

Hi Gregg,

I run on W7 64 bit and its working fine for me. I use Chrome for browser.

Cheers
Al


Sent from my Phone using Tapatalk

[Wadenut]

Hi Gregg,
I run on W7 64 bit and its working fine for me. I use Chrome for browser.

I think we can safely rule out browsers because there were no changes to other machines accessing the page. These worked prior to upgrading the OS on the host machine.

[Wadenut]

SOLVED

Putting this out there in case anyone else encounters this issue.

Solution was twofold since neither option had been working.

1. Play over House Speaker
- "Speaker App Instance for Message Playback" was wildcarded with *
-- Remove the asterisk, (leave this option blank) and we're good.

2. Play with Browser.
- "Protected Mode" in IE11 at least (FF yet to be worked out but should be similar).
-- Needed to disable Protected Mode for Intranet and add the HS server machine address to the inclusion list. Since this had worked previously on all of my computers, I can only put this down to some Microsoft update coinciding closely with the period of time I'd updated Windows on the HS machine.

This will need to be applied on all local computers.

Addendum: Seems not to be possible using Firefox, current version at least.

[donstephens]

Glad to know you got this fixed.