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    #1

    PLM Can't Find Port Suddenly

    My Insteon/Homeseer system has been working great for months, then one day, for no reason and with no other change, it suddenly can't find the port to communicate with the U2413. I checked and everything seems set fine. X-10 seems to still work fine through the other interface. I even bought a new U2413 PLM and USB cord thinking maybe it's a hardware failure, but the new one also doesn't work. Attached are some screenshots. Any clue what happened? Thanks much!
    Attached Files
    Tags: insteon, plm, port, u2413
    #2
    do you get the usb sounds when you disconnect and connect the usb cord?
    does the USB serial port disappear for device manager and then reappear?
    have you tried a manual factory reset the plm? (see manual) You can reprogram it from the plugin once you get it back online.
    i suppose you could try updating the ftdi chipset drivers, but i would do that last
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

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      #3
      Finally found out from the log that one of my 8 button KPL's had gone berserk and was sending a stream of "on" commands continuously. This was locking up everything, eventually crashing the PLM.
      I reset the switch and everything is back to normal.
      Thanks for your help.

      Comment

        #4
        Good deal.
        Mark

        HS3 Pro 4.2.19.5
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

        Comment

          #5
          Originally posted by WebmanX99 View Post
          Finally found out from the log that one of my 8 button KPL's had gone berserk and was sending a stream of "on" commands continuously. This was locking up everything, eventually crashing the PLM.
          I reset the switch and everything is back to normal.
          Thanks for your help.
          How did you manage to pinpoint that issue back to that KPL?

          Comment

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