Announcement

Collapse
No announcement yet.

download error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    download error

    the update will not download. I uninstalled it and tried. now its just gone... the one on your page is for HS2 only....

    I paid money for this. please advise

    #2
    All HS3 plugins are in the HS3 updater

    You need to go to Manage... Plugins and then at the bottom, expand the listing. BLSpeech will be in there
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

    Comment


      #3
      Originally posted by Blade View Post
      All HS3 plugins are in the HS3 updater

      You need to go to Manage... Plugins and then at the bottom, expand the listing. BLSpeech will be in there
      yes.. I understand this process... and it says failed. in the logs it says server returned error

      Comment


        #4
        Originally posted by Mwillis View Post
        yes.. I understand this process... and it says failed. in the logs it says server returned error
        That is strange - I just checked my site from work and it was up and running
        Do you already have BLSpeech installed and you are trying to update it?

        If so, try this:

        1. Disable BLSpeech
        2. Make sure the HSPI_BLSpeech.exe is not running (if it is, then kill the process)
        3. Try to update it now
        4. Re-enable the plugin after update

        Let me know
        Cheers,
        Bob
        Web site | Help Desk | Feature Requests | Message Board

        Comment


          #5
          Originally posted by Blade View Post
          That is strange - I just checked my site from work and it was up and running
          Do you already have BLSpeech installed and you are trying to update it?

          If so, try this:

          1. Disable BLSpeech
          2. Make sure the HSPI_BLSpeech.exe is not running (if it is, then kill the process)
          3. Try to update it now
          4. Re-enable the plugin after update

          Let me know
          I did. but I removed it because I thought maybe the old installation was causing an issue. I have had that happen before.

          other updates and installs have not had any issues. this is the only one as of right now.

          Comment


            #6
            Sorry you are having issues updating it. I am at a loss to explain that one right now. I will have to check it once I am home from work.
            Cheers,
            Bob
            Web site | Help Desk | Feature Requests | Message Board

            Comment


              #7
              One thing I have done before is once the plugin is disabled I have restarted HS3, then updated and then re-enabled it
              Have you tried that?
              Cheers,
              Bob
              Web site | Help Desk | Feature Requests | Message Board

              Comment


                #8
                Originally posted by Blade View Post
                One thing I have done before is once the plugin is disabled I have restarted HS3, then updated and then re-enabled it
                Have you tried that?
                rebooted the server

                Mar-21 05:16:02 Updater
                Error saving the downloaded file: error
                Mar-21 05:16:02
                Updater Error downloading package HSPI_BLSpeech.exe:The remote server returned an error: (404) Not Found.

                Comment


                  #9
                  Very odd - I just checked the package and it is there.
                  I am sorry about this - I will need to check this once I get home this afternoon. I picked the wrong day to come into the office
                  Cheers,
                  Bob
                  Web site | Help Desk | Feature Requests | Message Board

                  Comment


                    #10
                    Originally posted by Blade View Post
                    Very odd - I just checked the package and it is there.
                    I am sorry about this - I will need to check this once I get home this afternoon. I picked the wrong day to come into the office
                    its all good. thanks

                    Comment


                      #11
                      Here is the direct download to the zip file (hope I get the link right)

                      BLSpeech 2.0.66.0

                      You will need to shutdown HS3, then extract just the HSPI_BLSpeech.exe into your HS3 root folder, then restart HS3

                      That should at least get you the updated version
                      Cheers,
                      Bob
                      Web site | Help Desk | Feature Requests | Message Board

                      Comment


                        #12
                        Originally posted by Blade View Post
                        Here is the direct download to the zip file (hope I get the link right)

                        BLSpeech 2.0.66.0

                        You will need to shutdown HS3, then extract just the HSPI_BLSpeech.exe into your HS3 root folder, then restart HS3

                        That should at least get you the updated version
                        when I pull up the list under manage it says version 2.0.57.0 is available...

                        Comment

                        Working...
                        X