First off this is not an issue with lockups so I started a new thread.
I purchased the Hi-Phone in Jan 03 and it worked fine. Sometime in the summer the Hi-Phone stopped working. I did some checking and found that the unit was not closing the phone line.
If I completly disconnect the hi-phone from the computer and cycle the power, the internal phone works OK until I try to do a flash hook or hang up the line. It never hangs up. I don't believe this has anything to do with the computer as it is completly disconnected from it. Prior to my issue, the Hi-Phone would make multiple audible clicks internally. Now it doesn't do those same clicks.
Has anyone had a simuliar problem?
Would a flash upgrade of the bios within the Hi-Phone fix this issue?
It is comming up to a year that I have owned this unit and am concerned about the warranty with it.
I tried the unit at my in-laws home and it has the same issue of not closing the line upon hangup. I don't believe it to be a problem with my phone line as it worked for at least 6 months.
I spend a lot of money on this unit and expect it to work as advertised. It also presents a safety issue if when it is in line of our phones, it doesn't release the phone line as expected.
Any help or suggestions on where to go from here would be greatly appreciated.
Greg Steward
I purchased the Hi-Phone in Jan 03 and it worked fine. Sometime in the summer the Hi-Phone stopped working. I did some checking and found that the unit was not closing the phone line.
If I completly disconnect the hi-phone from the computer and cycle the power, the internal phone works OK until I try to do a flash hook or hang up the line. It never hangs up. I don't believe this has anything to do with the computer as it is completly disconnected from it. Prior to my issue, the Hi-Phone would make multiple audible clicks internally. Now it doesn't do those same clicks.
Has anyone had a simuliar problem?
Would a flash upgrade of the bios within the Hi-Phone fix this issue?
It is comming up to a year that I have owned this unit and am concerned about the warranty with it.
I tried the unit at my in-laws home and it has the same issue of not closing the line upon hangup. I don't believe it to be a problem with my phone line as it worked for at least 6 months.
I spend a lot of money on this unit and expect it to work as advertised. It also presents a safety issue if when it is in line of our phones, it doesn't release the phone line as expected.
Any help or suggestions on where to go from here would be greatly appreciated.
Greg Steward
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