Just wonder how long it normally takes to get some kind of response back from a help desk request?
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I've gotten responses anywhere from a couple of hours, to a couple of days, to never (the never is for stuff I put like low priority on, though).John
Hardware: i5-6400T w/16GB RAM & SSD w/HS3Pro, Z-Net, Harmony Hub x2, Echo Dot x2, Ocelot
Plugins: Z-wave, HSTouch, BLBackup, Harmony, GTS CPUXA, UltraMon3, Nest
HSTouch: Multiple Android Devices; 5 x ToteVision MD-1001 10.1" Win 7 Tablets
Devices: Cooper RF9501 x4, RF9517 x6, RF9534 x1, RF9540-N x7, RF9542 x1, RF9542-Z x2, RFHDSCG x1, RFWC5 x5; Intermatic HA02 x6; FortrezZ MIMOLite x3; Leviton VRPD3-1LW x4, VRR15-1LZ x6; Nest Tstat & 9x Protects; Dragon PD-100 x3, PA-100 x3 -
Well consdering how busy they are trying to get a few of the bugs fixed it could take a while.Comment
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